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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

AIBU to deduct stolen money from payment?

181 replies

cocoloco117 · 24/04/2023 15:21

Name changed and tin hat on for this. We recently had someone working in our house, after which I noticed a large sum of money had gone missing. It was a pile of notes that was left under an ornament on a bookshelf in the room in which they were working. Now I don’t need any lectures on the follies of leaving large sums of money lying around the house, stupidly I forgot to move it before they came. But whilst it is a stupid thing to do, does that mean I deserve to be robbed?

No one else has been in the house in the time between when the cash was last definitely seen and when it disappeared, apart from me DH DCs and none of us took/moved it. I haven’t raised this with the company, yet, as it will be an extraordinary awkward conversation. And what would the response be? The worker’s undoubtedly going to deny it so it comes down to my word against theirs.

I was about to let it go and chalk it up to bad experience. But since the day of the work/theft, there’s been a few other issues so we haven't paid the invoice yet. In that time I have spent stewing over it, searching the place upside down and thinking about who else could have been in the house or what else could have happened. Post-stew I am now certain that the only explanation can be that it was taken by the worker. Would it be unreasonable to unilaterally deduct the amount stolen from the invoice and tell them to recover the rest from their light-fingered employee?

I’m almost set on this course of action now, but I’m after a sanity check via the unique brand of constructive criticism only available on MN. So: AIBU to proverbially cancel the cheque?

Thanks in advance but I don’t need any elaborate hypotheticals asking whether the cat/dog/baby might have eaten/buried/hidden it. They haven’t. And tell me that I’m wrong if you like but I am convinced the only reasonable explanation is that it’s been stolen.

OP posts:
Ididntnickyourring · 24/04/2023 18:08

Oh and @cocoloco117 when you ring the police remember to tell them you have been “searching the place upside down” despite being 100% sure it can only have been stolen by the contractor and there is no doubt about it. HmmAnd that you’re only reporting this theft as it’s time to pay their bill.Hmm

I genuinely hope the money turns up for you and if so, you have the good grace to update the thread! I seem to remember there was a similar missing ring thread a while back and it turned up in the house.

Mamai90 · 24/04/2023 18:10

Of course you're being unreasonable!

ejbaxa · 24/04/2023 18:15

Thing is, if we are convinced that the worker took it, they took it because they knew that they could get away with it. Thieves are skilled at identifying targets. You have no proof or evidence so they are going to get away with it. Sad society we live in. But you’ll need to pay up as otherwise the company can pursue you for your debt. Like you say, not much point in reporting. Police don’t seem to deal with crimes anymore.

ChickenDhansak82 · 24/04/2023 18:17

You haven't said how old your children are...

Ramunea · 24/04/2023 18:24

YABVU

Nocutenamesleft · 24/04/2023 18:27

MintJulia · 24/04/2023 15:27

This. You don't get to be judge and jury.

Exactly. These kinds of situations is exactly WHY we have juries!! Because one person can’t make this decision themselves. It’s not fair

Nocutenamesleft · 24/04/2023 18:28

SoupDragon · 24/04/2023 16:07

I haven’t raised this with the company, yet, as it will be an extraordinary awkward conversation. And what would the response be? The worker’s undoubtedly going to deny it so it comes down to my word against theirs.

all that will be exactly the same when you send in the reduced amount in payment. Awkward conversation, no proof...

Exactly. Time gone by still means the conversation had to happen.

KarmaStar · 24/04/2023 18:32

Hi,report the theft.you must do that.
It is a separate issue from the problems you have with the service provider and you cannot withhold the payment due to the theft they are two entirely separate issues.
Speak to the manager about issues and form an agreement over payment and repairs to the job.
Let the police look into the theft.that should flush out the offender.
if you do as you suggest,look at it from an outsiders pov: you allegedly had some money in a room which was allegedly stolen.
you think it was an employee of a company working in your house and so you are not paying the company as their employee allegedly stole from you.
can you see this could make you appear a bit unhinged? And if trying to get out of paying your bill?

mainsfed · 24/04/2023 18:33

cocoloco117 · 24/04/2023 16:06

Hm, wide range of responses there. 🤔
There’s no issue with the work itself this company has done work for me before.
Doubt I’ll get any joy out the police they not interested when the whole house gets robbed or people get assaulted.
Didn’t report it before because as you’re all saying I can’t prove it and initially thought to chalk it up to experience as you’re all saying.
We moved some stuff around in the room so there was a tiny little chance it got moved so had a thorough search just in case. To make sure. I’m sure that it’s been nicked.

Reporting it to the police will give you more leverage with the company.

SunshineGeorgie · 24/04/2023 18:33

YABU

Don't assume

Nocutenamesleft · 24/04/2023 18:35

cocoloco117 · 24/04/2023 16:06

Hm, wide range of responses there. 🤔
There’s no issue with the work itself this company has done work for me before.
Doubt I’ll get any joy out the police they not interested when the whole house gets robbed or people get assaulted.
Didn’t report it before because as you’re all saying I can’t prove it and initially thought to chalk it up to experience as you’re all saying.
We moved some stuff around in the room so there was a tiny little chance it got moved so had a thorough search just in case. To make sure. I’m sure that it’s been nicked.

Wait.

there’s no wide range of answers. It’s pretty much 100% YABU…

My3cents1 · 24/04/2023 18:37

Go for it…..if you fancy a CCJ

ChateauxNeufDePoop · 24/04/2023 18:37

Legally I don't think you'd have a leg to stand on, as others have said (85% YABU at this point so don't see how you can say a range of opinions) it's two separate issues.

MrsTerryPratchett · 24/04/2023 18:41

ChickenDhansak82 · 24/04/2023 18:17

You haven't said how old your children are...

Yup.

RunningUpThatMill · 24/04/2023 18:47

I'm not a solicitor, or even legally trained, but common sense would dictate that YABU.

You haven't reported a crime, and you just can't renege on your contract to pay for works carried out, unless they are insufficient and the contractor has broken their contract to you of course. I would think you could find yourself in court.

I'm sorry your money has gone missing and I'm not sure what your next steps would be? But I don't think you can deduct your missing money from the bill.

starfishmummy · 24/04/2023 18:47

Of course you pay the bill. Even if the employee took it, that's not the fault of the company.

You have no proof. I'd be looking closer to home on this.

ememem84 · 24/04/2023 18:50

ive taken money off a bill before. Although not for this reason.

the plumber (a friend of a friend of a friend) was seemingly using our place to store his tools and was lying about working at ours. I called him once when I was at home and he was meant to be there to meet someone. He lied and said he was there. In the bathroom. Where I was.

he was also an absolute prick who ruined our bathroom.

I paid him bank transfer (even though he only wanted cash). And took storage fees off of the invoice. And a cleaning fee. Because he spilled coffee on our new carpet.

Callyem · 24/04/2023 18:52

You entered into a contract, you honour the contract.

Money has gone missing, you report to the police

Two seperate situations, regardless of your gut instinct.

scoobydoo1971 · 24/04/2023 18:55

I had a very similar problem with builders a few months ago. £100 went missing from my office and it could have only been the builders assistant. I raised the dispute right away and bluffed that the CCTV had picked up movement in my office. He didn't argue and I deducted an amount from final pay for that loss, and further damages caused by his assistant.

DeflatedAgain · 24/04/2023 19:00

Have you contacted your home insurance provider on the off chance you're covered for cash theft?

Some policy's will cover a cash theft (not a massive amount, perhaps up to £500 or so) even though it's not a burglary as such.

ohdamnitjanet · 24/04/2023 19:14

If you try to deduct it you will be blacklisted from every trade in town.

Solonge · 24/04/2023 19:21

If you want to be taken to court, then dont pay the invoice.

BayandBlonde · 24/04/2023 19:22

Call the police, make sure your DC are present when they visit (I'm assuming they aren't a baby). Judge the kids reaction!

Quveas · 24/04/2023 19:26

It wasn't a large amount of money, but this happened to me. Only 50 euros that I forgot was there. But nobody else in the house. I wrote it off as my fault. But the Google review they got was far more damaging to them...

WhyCantYourPartnerDoIt · 24/04/2023 19:28

cocoloco117 · 24/04/2023 16:06

Hm, wide range of responses there. 🤔
There’s no issue with the work itself this company has done work for me before.
Doubt I’ll get any joy out the police they not interested when the whole house gets robbed or people get assaulted.
Didn’t report it before because as you’re all saying I can’t prove it and initially thought to chalk it up to experience as you’re all saying.
We moved some stuff around in the room so there was a tiny little chance it got moved so had a thorough search just in case. To make sure. I’m sure that it’s been nicked.

Lol at your “wide range of responses” 84% of people think you’re wrong.

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