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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

DD homeless abroad

432 replies

EmilioSoup · 08/12/2022 18:44

Okay, I’m prepared to be told my daughter needs to toughen up and I’m getting too involved but I’ve had her on the phone in absolute bits.

My 18 year old DD moved to Canada 8 weeks ago, on a temporary travel visa. Got a job in a hotel with staff accommodation, just near the hotel. We were so, so proud of her and thought it was a brilliant opportunity. They really liked her during interview.

She hasn’t had the best luck of it, and got struck down with influenza a week in, requiring an A&E visit (she’s insured, thank god). She was first taken ill at work, having fainted, they allowed her to leave to seek medical attention but nobody offered her a lift. Not saying anybody owes her a lift, but I think it’s common decency. She had a week off, was pressured into returning whilst still ill. Unfortunately the virus has caused some long-term side effects for her, such as thyroid problems, and she’s been struggling.

Yesterday, she had a performance review. She has had no feedback previously, had no inclination that anything was wrong. The review was terrible. I have seen a screenshot of the written review she was presented with, these are direct quoted:

“X seems to lack basic social skills, struggling in interactions with guests. She is robotic. We suggest X seeks support for this and an assessment.” (This seems to be implying that my daughter has ASD or something? She certainly doesn’t! Has always had many friends and been fine in school and other customer facing jobs! ASD has never, ever been on anybody’s radar. How can they think it’s okay to say this in a work review?)

“X causes other staff members stress due to her incapabilities. Newer staff members are a lot more capable than X. X is a hindrance on every shift she is on.”

“X is always claiming to be ill, and has no concept of basic punctuality.”

Among other stuff. She was the told she was dismissed, and had to be out of the staff accommodation that night with nowhere else to go. She called me in absolute bits. Luckily she has savings and has gone to a hotel, but it’s in a very expensive area and hotel is £350 a night. She has about £2000 left. She is trying to find another job with staff accommodation last minute but if nothing comes up, she will have to book a flight home. I have told her that once her savings get down to below £1000, she needs to come home as we don’t have the means to send her money for an emergency flight back on once she can no longer afford the hotel. So likely she will be home in the next few days.

DD is devastated about the work review and feels it went too far, and that it was a character assassination. Maybe it isn’t the job for her, fair enough, but I think the comments are incredibly cruel and they should’ve given her more notice to sort out alternative accommodation. She spent so much money on this visa, and was so excited to go, and she is heartbroken. They don’t owe her a job and home, of course they don’t, but had they handled it differently she probably could have sorted out a new job with staff housing, as there is plenty of it in the town. I don’t know why I’m posting on AIBU as I expect to be told she’s an adult, isn’t owed anything etc etc but I am heartbroken. She has had mental health issues before and this was supposed to be the making of her, and her confidence has been destroyed.

OP posts:
ChilliMum · 09/12/2022 16:36

Just seen your update and so happy for you and your daughter that she has made the brave decision to come home.

We don't build resilience by sticking out a bad situation but by learning when to call it a day, that it's OK to feel sad and disappointed but to know we tried our best and it wasn't to be. She can rest, then pick herself up and new adventures will come along when she is ready.

lieselotte · 09/12/2022 16:43

What a sad story and what a nasty employer. But it's not just a North American thing, there are plenty of employers in the UK who would be that cruel as well. I agree that if you are providing accommodation you have a duty of care to those people even if there was gross misconduct (which being ill and therefore not really on the ball is not).

I hope she gets home safely and recovers and can then find something else interesting to occupy her time and earn some more money.

Canuck48 · 09/12/2022 16:44

I can guess where she is now with the mention of Calgary. Has she tried some of the bigger hotels like Lake Louise or similar? She may need to fax them over. There is also similar ski towns near by that have similar set ups. She could also apply to the ski mountains and see about joint accommodations with others at the ski mountains. I know of someone who does this from Australia. I am in BC so have limited ideas from there.

Goodgrief82 · 09/12/2022 16:44

Psychgrad · 09/12/2022 16:16

What you actually mean is you searched my posts, busy day at work today is it?

Very quiet thankfully

Ritascornershop · 09/12/2022 16:46

Do let us know when she gets home safe and sound!

I’ve got to say, this doesn’t surprise me. Work reviews and attitudes to sick leave are brutal in Canada. I’ve worked in England and Canada (mostly Canada) & the differences are night and day. The working culture is shit here (Canada). That performance review was very personal, rude, and harsh. I’d be upset and I’m decades older. I’ve been bullied at work here and the protections for workers are there as window dressing: there is - in reality - next to no worker protection. Even in union jobs, it’s only as good as your union is strong (I had a weak union in my role where I was bullied). Whatever each province says about worker protection is not worth the paper it’s written on. Most jobs would rather you came in sick (unless it’s Covid or stomach flu, in which case they’re petrified).

I hope she can have a cosy Christmas at home and go on to have a lovely rest of her gap year.

2bazookas · 09/12/2022 16:48

I think my issue is that they have just been SO harsh.

As a teen I worked in a lot of hotels and commercial accommodation; they were ALL very high pressure harsh workplaces. The turnover of hospitality staff is huge because the demanding environment; long unsocial hours; non stop work to a fixed standard, relentless managers who are invariably as tough as nails. Plus putting on a smile even to rude and demanding customers when you're exhausted and your feet are killing you.

Look at it from the hotels POV. It's clearly a wintersports area; this is the run up to Christmas, a very hectic period in hospitality; and your DD works front desk reception. A role required to be on the ball, on their feet, lit up smile, welcoming, efficient etc. because they are the front line of a fun holiday venue.. North American hospitality staff perform an act ,super-friendly- happy-polite and she would surely know that before taking the job.

What they got was a dizzy girl feeling faint, wanting to do her job from a chair, keep rushing out to the back office. I suspect "no clue about punctuality" was a recurring issue she;'d been warned about, and her idea of "I wasnt late" was the boss's expectation of " arrive early on shift for a seamless handover so you hit the ground running. Do not wander in on the dot carrying your coffee".

  Regardless of the reason,  she clearly  can't do the job so somebody else must replace her ASAP, and that somebody has to be accommodated.

There's no way a manager could let a failed receptionist carry on doing a bad job; and no way they could let her stay in the accommodation needed by her replacement.

I

EmilioSoup · 09/12/2022 16:50

She found a decent flight, for £700 with a flight change in the USA though (where she is now), she’s boarding to Heathrow in a few hours. She had to apply for a ESTA to enter the USA and there was some concern it wouldn’t come through in time, but it came through before she booked the flight so she was okay. She got harassed by some bloke in the airport before boarding her first flight, who’d noticed she was alone and kept bothering her and got nasty when she didn’t entertain him, so she had to get security! The joys of being a woman. She seems in better spirits anyway, and already has New Years plans with her friends.

OP posts:
zingally · 09/12/2022 16:53

I don't know... 18 seems very young to travel half way round the world for a... bit of a nothingy sort of job. There's plenty of hotels here!

Personally, I'd bring her home and just chalk it up as a bad do, and some people are arseholes. Maybe she can try again in a couple of years if she's still keen.

As for the rather unpleasant feedback... I wouldn't get involved with that. That's something DD will have to reflect on alone, over the coming weeks and months, as to whether there's any truth in it. Only she can know that.

PinkCloudOfHappiness · 09/12/2022 16:55

I moved out and to the other side of the country at 18 and plenty of kids go to Uni. It’s not like there’s a language barrier. And loads of kids have a gap year and go back packing through south east Asia. I think you’re being a bit harsh on OP frankly

EmilioSoup · 09/12/2022 16:58

She did end up wasting some money unnecessarily, she got a taxi to the airport rather than waiting for a shuttle, but that’s her perogative I suppose.

OP posts:
lieselotte · 09/12/2022 17:03

Yes hospitality is a demanding industry, but treat your staff with fairness and they will generally do a good job. I am not saying that she was up to the job, but it is very harsh to dump a young woman from overseas on the street with no care of her welfare!

leithreas · 09/12/2022 17:04

PinkCloudOfHappiness · 09/12/2022 16:55

I moved out and to the other side of the country at 18 and plenty of kids go to Uni. It’s not like there’s a language barrier. And loads of kids have a gap year and go back packing through south east Asia. I think you’re being a bit harsh on OP frankly

Exactly. It's really normal here for young people to work abroad for a period of time. It isn't about the job as one person suggested it's about having new experiences and making new friends. The job is just to facilitate that. I'm sorry it didn't work out for your dd this time, I hope it doesn't put her off future adventures.

lieselotte · 09/12/2022 17:05

As for the rather unpleasant feedback... I wouldn't get involved with that. That's something DD will have to reflect on alone, over the coming weeks and months, as to whether there's any truth in it. Only she can know that

I would encourage her not to dwell on it at all. Life is hard enough without having character assassinations. Constructive feedback is fine, having a general go is not. Even just saying "you couldn't meet the demands of the job due to the after-effects of your illness" would have been far less cruel. There is never a justification to get personal and eg make allegations that someone is lying about being ill.

lieselotte · 09/12/2022 17:06

leithreas · 09/12/2022 17:04

Exactly. It's really normal here for young people to work abroad for a period of time. It isn't about the job as one person suggested it's about having new experiences and making new friends. The job is just to facilitate that. I'm sorry it didn't work out for your dd this time, I hope it doesn't put her off future adventures.

I agree - loads of people go overseas at 18 or thereabouts. That in itself isn't strange, kids probably got out of the habit a bit because of covid and of course Brexit has an impact too.

EmilioSoup · 09/12/2022 17:08

I don’t expect them to keep her given the circumstances but there are ways to handle these things! A few days notice would’ve been fine. It’s not like she’s comitted gross misconduct, she still attended work every day after the initial week of illness and did her best to conduct her duties. Maybe she wasn’t up to standard, but it’s wrong to just evict her that very night especially when it’s below freezing there. Accommodation is deducted from wages, on a biweekly basis and in advance, so IMO she should get the accommodation for the remainder of her last rent payment (this would’ve been about a week according to DD). That of course should be on the condition that she works during this period (if they wanted her to).

OP posts:
musingsinmidlife · 09/12/2022 17:12

I am glad she is coming home,

Given her preferences - the crazy expensive hotels and a taxi for a 125km ride, when there are many other cheaper options available, it could be that this kind of shared accomodation and budget travel type work visa is just not for her. It sounds like she likes luxury living. She may have hated the whole experience and once she is home you will get a different picture of the entirety of events.

Kevinbaconsrealwife · 09/12/2022 17:12

I’m just delighted she’s coming home OP, get some proper rest and TLC from you and the family…..Bless her heart she’s only 18, she hasn’t failed at anything…she has her whole life ahead of her to work, save and travel…. Have a lovely Festive season and she can regroup in January….. she will be a different person altogether in 2 or 3 years and it may well all slot into place then….good luck x

EmilioSoup · 09/12/2022 17:14

@musingsinmidlife

Honestly I get what you’re saying but I think she’s just stressed and just wants to get home ASAP, and doesn’t have the energy for faffing about and comparing different flights etc. I can get like that. She was very happy with the accommodation at first.

OP posts:
CobraChicken · 09/12/2022 17:17

I'm so relieved to hear that she's heading home. I know lots of others are saying that 18 isn't too young to be doing this but, to be honest, she sounds like a very young 18 that isn't able to adapt to this curveball she's been thrown. She's been paying £350/night for a hotel when I can find numerous nice places in Banff (hotels, not hostels) with availability for the entire next week at around £90/night equivalent. And she's going to have paid something like $250 for the taxi rather than taking the daily shuttle for ~$70. Being financially savvy would be essential to cope with what she was faced with and she's clearly not, yet. That's not a criticism. She's only 18. I have 2 adult DCs and one would have been fine at that age, the other wouldn't. Loads of time for these sorts of adventures, if she's not been completely put off.

musingsinmidlife · 09/12/2022 17:19

EmilioSoup · 09/12/2022 17:14

@musingsinmidlife

Honestly I get what you’re saying but I think she’s just stressed and just wants to get home ASAP, and doesn’t have the energy for faffing about and comparing different flights etc. I can get like that. She was very happy with the accommodation at first.

I wish her all the best. Hopefully she gets healthy soon and finds something she enjoys for the rest of her gap year.

Coyoacan · 09/12/2022 17:27

I have 2 adult DCs and one would have been fine at that age, the other wouldn't

I don't personally think it is her age. By sheer luck I have never had to deal with getting sick just after starting a job as it one of my worst nightmares.

A friend of mine once very cynically told me that if you are hard working and punctual for the first three months in a job, forever afterwards you will be seen as hard working and punctual no matter what you do, whereas if you slack off at the start (for whatever reason), no matter how hard you work afterwards, they will always see you as a slacker.

When I was young and travelled alone, there were some trips that started off badly and everything went wrong after that and others where everything went well.

CPL593H · 09/12/2022 17:34

I'm bemused by some of the comments TBH. There's another thread currently where people are saying a 16 year old shouldn't have been expected to make a 30 minute bus journey home at 6 at night. Then there's this one, where another teenager, alone, physically unwell and with a MH history, is on another continent with limited resources and apparently should be haring around Canada looking for work.

I'm so glad she's on the way home OP.

Ritascornershop · 09/12/2022 17:40

I’m so glad she’s on her way home too!

People keep saying that the hospitality industry in “North America” is very harsh. I’d say employers in some areas are starting to see they have to change. In my city in western Canada there’s a massive labour shortage. People working in cafes (for example) are now making a living wage if the employers want to retain staff. The work culture is still shit, but I do think it’s going to have to get better as people are quite fed up with conditions and it’s so expensive here and hard to find rentals. It may take some time though.

If my kids weren’t already Canadian I wouldn’t encourage them to move here. I don’t see the appeal really (and I’m born and raised Canadian).

EmilioSoup · 09/12/2022 17:41

She always has been ‘with it’, genuinely. I had no concerns at all about her going! Didn’t need any help at all going through the visa process. She usually is very practical and organised. The staff accommodation is/was basic (like uni dorms) but she didn’t mind that at all. She liked the sound if it for the social aspect.

I think the illness has messed with her head. She got terribly unlucky being ill so soon, and once she’s realised she hasn’t fully recovered and still isn’t well she’s become depressed. It also birthed bad feelings from her employers, and if that’s happened within the first week I can imagine it’s hard to come back from. I think she’s having a mental health episode, I don’t mean a psychotic episode or anything, but she’s angry at what’s happened and is self-sabotaging maybe (spending money unnecessarily). That’s why I don’t think staying and trying to tough it out is necessarily a good idea. She was mentally coping with her illness (still down, but managing) up until the job fired her, and I think it’s just set something off. She needs to come home and recuperate. It’s all well and good saying “the real world is harsh” bla bla bla, but at the end of the day it’s just a gap year trip, she’s not got a mortgage and kids to feed has she? So if she needs to recuperate, why shouldn’t she utilise coming home to family support and a comfortable bedroom to sleep in whilst she gets well? Most parents would offer that to their DC, surely?

OP posts:
EmilioSoup · 09/12/2022 17:46

The world is harsh, and I’ll always encourage DD to do things, work hard and provide for herself, but as a parent my home will always be open to her as a safe haven if shit ever hits the fan for her and she needs somewhere to go. So I don’t feel I’m giving her unrealistic expectations by welcoming her back home rather than telling her to stay and sort it out. Does that make sense?

OP posts: