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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Anyone else’s nursery pulling this stunt at the moment?

490 replies

Skinnermarink · 04/11/2022 12:14

Let me preface this by saying I KNOW nursery work is hard and it’s long and it’s woefully underpaid. It was a long time ago but I’ve worked in one myself. I can totally see why there’s a recruitment crisis with it at the moment.

DS is one and we thought we’d found a good nursery. Long established, nice staff etc. I wasn’t keen on sending him at all because I wanted him at home with me but it’s not financially viable. So four days a week he goes, at a cost of £1100 a month.

The amount of calls we’ve had to go and collect him over something or other have ramped up in the past eight weeks to the point of ridiculousness. They include

-a temperature that we never managed to catch at home and he was completely well. That happed 3x
upset stomach that magically we never saw at home, but came with a 48 hour exclusion. This went on for weeks. At worst he had a few soft nappies, certainly nothing anyone could describe as diarrhoea. I eventually got a stool sample to clear him for this at their insistence before they’d have him back. He missed days and days of nursery for this.

Teething pain which meant he was ‘not himself’ (I didn’t collect for this, as he was playing, eating and drinking, and I told them I wasn’t going to collect for something as flimsy as this and they were welcome to give calpol)

a head injury that we had to come immediately for or they’d call an ambulance, threw myself into a taxi in sheer panic to find him running around with a tiny bump on his head, but they wanted me to take him home to be checked out and not return him for 24 hours. I’m not under reacting by the way, it really was in no way anything other than a typical toddler bump.

This week has been the final straw. He had his MMR vaccine last week and developed a few tiny spots- a side effect listed on the NHS website. They called and said we had to collect and he couldn’t return today unless a doctor cleared the ‘rash’.

Luckily our GP is fab and had him in this morning, cleared him in seconds with a note so I took him straight to nursery because I had to get to work. There were already 9 babies in the room, mine would take it to ten. 3 members of staff. They looked pissed off and a bit panicked and said he couldn’t come in unless I had a doctor’s clearance - which I produced. The manager was called down who said they had staff sickness but she would be covering herself until an agency worker arrived.

I felt shit leaving him to be honest but it’s no exaggeration to say our jobs have been on the line due to dropping things to pick him up, staying off with him at short notice etc. we’ve used practically all remaining annual leave we had for Christmas so that’s scuppered plans to visit family. We don’t have any outside help, it’s just us, no grandparents to call in an emergency etc.

So I want to know has anyone else been in this situation? I’m not being paranoid (although I did tell myself I was at first) and I honestly think they have to pick babies to send home to stay within the ratios and then hope they stay off the next day.

I’ll add that DS has been genuinely unwell with things on occasion and of course we’ve kept him off. But we are at our absolute limit now and have pissed hundreds up the wall on unnecessary pick ups and days off.

Think I have found an alternative setting and are looking on Monday, but they have no availability until January.

OP posts:
AegonT · 05/11/2022 21:17

The nursery we used was happy to give calpol and cuddles when needed. But we were off for two sickness bugs and a painful ear infection - all caught at nursery. The rest of the time she had a permanent cold. We didn't get this with my older daughter who went to a childminder.

BusyAllWeek · 05/11/2022 21:18

😂 You just seem to be missing the point, again.

great that you think 25k is “generous” for a nursery worker - what I’m saying is that on that wage, with very little wiggle room given how tight nursery budgets are, it’s going to he very hard to attract good talent and provide a decent service.
and yes, that’s why so many parents are having a hard time of it, and why so many nurseries are shutting down.

DarkKarmaIlama · 05/11/2022 21:37

My cousin is a nursery manager so I get to hear all the ins and outs. If your son is particularly high maintenance they might be doing it on purpose to essentially push your son out. Maybe they want him to go elsewhere?

My cousin will show parents around and if their children in her words look like a bit of a nightmare she will say the nursery is full or she cannot accommodate certain days. This is to try and retain her staff.

She also says the young ones coming out of school only last 5 minutes and she deals with a lot of stress from outside agencies/ofsted for a measly 25k a year. She’s looking to get our asap.

Propertyporn · 05/11/2022 21:38

Dd's nursery called me to say "she was nervous to go on the woodland walk, so did I want to come and collect her?" 🙄 I said "oh, that sounds tricky, good luck with it" and put the phone down.

In a few years time your little one will be at primary, then they'll be insisting you drag them in with fevers, snot, sore throats, and all the rest of it.

Lachimolala · 05/11/2022 21:49

I used to work in a nursery many moons ago, they definitely do quickly work out which parents will turn up asap when called and which won’t. They then constantly oust that child with bogus illnesses and behaviour issues when out of ratio.

I’ve also seen them use this tactic to get rid of children who they find too much work or too difficult, a lot like how you can be ‘quietly fired’ in the workplace.

This is why my kids go to a childminder and school based nursery now.

Not all nurseries are like this however, you might have much better luck with a different one. Some are fantastic, it’s the luck of the draw.

Skinnermarink · 05/11/2022 21:54

Ah I mean, I am biased obviously but DS is only 14 months…how hard can he be?! He eats and sleeps but is a bit of a lunatic, I suppose when you have other babies to look after it could be a bit much 😩

OP posts:
DarkKarmaIlama · 05/11/2022 21:57

@Skinnermarink

That will be it. They want you to take your son elsewhere. Harsh but true in that sector. (Not always of course but some private nurseries can and do operate in underhanded ways).

marmiteadict · 05/11/2022 22:02

Skinnermarink · 05/11/2022 21:54

Ah I mean, I am biased obviously but DS is only 14 months…how hard can he be?! He eats and sleeps but is a bit of a lunatic, I suppose when you have other babies to look after it could be a bit much 😩

You really do need to explore other options.

Your lovely 14 month year old is certainly not a lunatic or especially hard work above and beyond any other baby of the same age.

You shouldn't have ended up feeling this way. The problem is with the nursery (whatever it is)

DarkKarmaIlama · 05/11/2022 22:07

@marmiteadict

Of course the problem is with the nursery but there’s no point denying what potentially could be their motive for the ridiculous amount of time the child has had off.

I too was the mother of a very boisterous toddler boy and I had to take my son out of the nursery as they were moaning he didn’t nap and was running wild all day (erm yes he was also 14 months at the time and was just incredibly lively). I could tell from non verbal communication at pick up that they found my son hard work.

He is 13 now and is such a chilled out teen I am glad I listened to my instincts as he thrived much more in his new nursery which was ran by a manager who was far more experienced.

Skinnermarink · 05/11/2022 22:18

Oh no I do mean ‘lunatic’ affectionately. Like @DarkKarmaIlama describes, mine is also a lively one. He can run about already and he has no off switch except when he sleeps, he wants to do everything, all the time. I don’t find him hard work, I find him lively and vibrant and a lot of fun, but then he is my son and I don’t have other babies to look after.

OP posts:
freesia86 · 05/11/2022 22:19

We get this a lot over a snotty noses (clear, not thick green snot) and apparent temperatures. I am very lucky that I can work from home as child is never really sick and will just sit in front of the tv while I work (which isn’t great but I have to work) especially when we have had some significant illnesses this year that I have had to use all my sick leave for - COVID, a chest infection for each child at different times and a bout of d&v for my toddler which went on for days. So the random days off for really insignificant things are really really annoying.

CumoTow · 05/11/2022 22:31

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

Skinnermarink · 05/11/2022 22:32

Oh look, @SallyAnnPanakapan name-changed.

OP posts:
Pigriver · 05/11/2022 22:38

7 times in the last year I've had to stand outside with my son waiting for cover staff to arrive as they didn't have enough to cover ratio. Sometimes 5 mins but the last time was 30 mins. Once or twice when covid was rife I could deal with but the last time it was a rota error while the manager was off (which she lied about and wanted me to name the staff who told me). This is a massive nationwide company. Also add in the times I had to collect early because the boiler broke, the fire alarm went off, the electricity went off and then when it was too hot in the heat wave 😡

When it was under different management there were time I dropped off my eldest when they didn't have enough staff to cover ratio but just broke the law by letting them in. I used to wait and question them every time. I imagine they just sent in staff from another room so it looked better until the parents dropped off (actually I know they did this because one lady came to work for me and told me. Ridiculously she was the only black member of staff and they sent her room to room to make up staff when they were doing a parents visit. She was like "er I'm a massive black lady, I think they might notice!" 🤣

kipper1958 · 05/11/2022 22:39

l work in a nursery and believe me when l say it is not easy .The local authorities set out our guide lines and we have to conform to these. So please do not call the hard working staff who put themselves on the frontline during the pandemic to be there for all children.

Marcipex · 05/11/2022 23:02

Our nursery managers count themselves on the staffing ratios, so we will be short of one or even two adults, as they are in their office in a different building up three flights of stairs, nowhere near any children.

NurseryNurse10 · 05/11/2022 23:14

Nursery manager has to be in the room for her to count in numbers, not just in the building.
I work

NurseryNurse10 · 05/11/2022 23:18

In various settings and there's a few nurseries which never operate to legal ratios. You have to have 1 qualified level 3 and half need to be level 2. Yet in some of the rooms, there is often just one qualified staff member with unqualified staff which breaches the rules. But somehow they get away with it. That's a topic for another thread but at the moment, finding any staff let alone qualified is a massive issue in nurseries. No applicants come forward and I can't say I blame them. It's backbreaking work, very low pay, extremely long and tiring hours with no appreciation. Lockdown and effects of it has also had a big impact on behaviour and social skills etc which is another challenge nursery workers have to deal with.

Mehmeh22 · 05/11/2022 23:19

@CumoTow What the HELL are you on about????? You're now discrediting childminders??

Summysoom · 05/11/2022 23:27

@CumoTow Wow! How ignorant. Women didn’t double the workforce. That makes no sense at all but I think you might be a man who resents women in the workplace.
As for discrediting childminders, they were always my first choice for quality, inspected childcare. I had no choice but to work full time as my husband didn’t earn enough to keep us. Thankfully I loved my job, my children and my wonderful childminder.
Crawl back to the last century.

Stewball01 · 05/11/2022 23:30

Nearly 50 years ago 🙀 my DS & DD were at nursery from the ages of 2 to school age, 6 where I live. In all those years I was never called. My CM never had a sick day either. If she had to go somewhere the kids went with. You really do have rotten luck with your nursery.
Are they not called kindergarten any more🤷‍♀️.

Marcipex · 05/11/2022 23:32

I know that now @NurseryNurse10 They insisted they were right, and I was unqualified at the time, and they were Level 4.
Plus no one else would complain. I was also the only one complaining of power cuts plunging us into darkness on winter evenings with a room full of babies and toddlers, at the bottom of the three flights of stairs. They grudgingly bought us a torch.

Tillsforthrills · 06/11/2022 00:09

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

Your utter ignorance has actually amused me 😂

TomRaider · 06/11/2022 06:46

Tillsforthrills · 06/11/2022 00:09

Your utter ignorance has actually amused me 😂

Blatant drag net trolling of the lowest order.

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mezlou84 · 06/11/2022 07:05

Wow so glad my sons nursery 14yrs ago wasn't like this. I would get phone calls saying he's banged his head but he is fine etc and they kept him there no problem just had to let me know because it was his head. Why they can't just come out and say they don't have the staff and will have to unfortunately reduce nursery spaces for a period of time I don't know. I know it means less money for them but safety and people knowing where they stand is so much better