My daughter is in year 10 and works at a chain food store. When she finishes work, she sometimes goes to the other big chain next to her workplace. This afternoon, she went there and was served by a boy from her class. When he got her drink, he took it back and shoved a wooden spoon in it and told her to go kill herself. When she told me, I went back to the store and asked to speak to the manager and the young man together. I introduced myself and recounted the events back to them both and then gave him a calm, but stern and serious talking to. I should mention that he constantly taunts and belittles the girls at school and often tells them to kill themselves. He was humble and apologetic and made no excuses. I spoke separately to the manager afterwards and apologized for insisting to speak with them both as I'm sure it was embarrassing for him. I felt it had to be done. Now that I've reflected, I realise I will feel bad if he loses his job though he will likely pay her out at school tomorrow. Did I do the wrong thing? My daughter didn't have a problem with it.