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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Support thread for those hosting refugees and advice for those thinking about it

1000 replies

Honeysuckle9 · 19/05/2022 13:31

As per the previous thread this is a thread so we can offer support to each other and also outline the things we should be thinking about before making this leap

OP posts:
Mellie555 · 17/07/2022 11:10

I have a wonderful mum and 2 teenage girls staying with me.

they have worked hard to integrate, both the mum and 19 yr old are working at a hotel and the 13 yr old is at school. They are lovely people and we get on all very well

a few small annoyances/niggles but nothing more than you would expect than a normal family household

BUT…. The one thing that is eating me up recently ( and I know it’s crazy) is the fact that they will be getting the cost of living payments. Im not entitled to the cost of living payment and I am absolutely fine about that; I am relatively comfortable etc.

however, why am I feeling so agitated that they are going to receive it? They don’t have any household bills to pay (which is the primary function of the cost of living payment) apart from food. My electric/gas DD has just increased from £252 to £428 per month. I was totally expecting an increase in those bills as a result of them living here and cos of the energy price cap but I stil feel resentment towards them receiving this extra payment when they have no household bills.

im also starting to resent that I moved into a much smaller bedroom in order to give them my large bedroom with en-suite plus the other spare room, I feel like I’m living like a teenager , with not enough storage for my own clothes.

They have done absolutely nothing wrong, it’s been an overall positive experience and life is good with them

i just don’t know why I’m starting to get agitated by them when they are, overall, great house guests? I feel so guilty for feeling this way.

TheCountessofFitzdotterel · 17/07/2022 15:51

Mellie555 - won’t you ask them for a contribution to bills? It’s in the government information about the scheme that you can.
My guests’ financial situation has improved so they will be giving us a contribution.

TheCountessofFitzdotterel · 17/07/2022 15:53

Also please don’t feel guilty about your feelings. Giving away your own room is an extremely generous thing to do and you don’t have to be a saint.

CookieDoughKid · 17/07/2022 16:02

TheCountessofFitzdotterel What is the cost of living payment? Is that under UC?

Flittingaboutagain · 17/07/2022 20:50

We are paying for everything until they receive universal credit so whilst they're our biscuits, they're definitely for the household. I think I will approach it by saying there does seem to be a bit of a sugar rush going on and it's causing bedtime drama.

I don't feel they're in any way taking the piss or I'm being over generous. They're having the worst year of their lives and just trying to cope with having left their families. It's more differences in how we live than them doing anything wrong per se.

Hillsmakeyoustrong · 17/07/2022 22:27

@Mellie555 I think it's a huge thing to host but giving up your bedroom is incredibly generous. Such an act of self sacrifice will feel ... sacrificial. It will hurt! I think it's absolutely fine to ask for a small contribution once they receive the payments and I'd hope they'd want to do their bit once they understood how they have contributed to the increase in running costs. You're doing an amazing thing

Mellie555 · 17/07/2022 22:44

@CookieDoughKid yes it’s the UC payment

EmeraldShamrock1 · 18/07/2022 00:52

@Mellie555 Wow your kindness and thoughtfulness is lovely.

Please don't feel anyway guilty for feeling put out by your guests.

You have been put out.

I'd draw the line at covering utility bills when both mother and daughter are working, soon to be claiming UC.

I hope they offer to pay utility bills. I'd feel very put out if they don't offer.

It's really unfair means testing the household payment, your assets and earnings are irrelevant, you've pledged accommodation at the government's request and should qualify for the household payment.

You'd expect your kindness to slightly dent your finances but not on the scale it is.

legosunqueen · 18/07/2022 07:33

@Mellie555 natural to feel some anxiety about rising costs but surely the energy bills have gone up so much because of the cap change in April rather than because of the guests? The £350 per month host payment will help with the costs. Giving them your bedroom was a mistake, see if they would be open to swapping rooms if it is inconvenient but be gentle...

Our guests won't receive the first cost of living payment because of the qualification dates, but if they did I'd hope they could use it to help them with expenses at the next stage (own accommodation after 6. - 12 months) or even send back to family in a Ukraine who have no income. The government are doing it this way because it's cheaper than setting up a system to check who pays bills.

Mellie555 · 18/07/2022 08:32

@legosunqueen I gave them my bedroom because it’s on en-suite, so that we didn’t have to all share the main bathroom (I didn’t want to share a bathroom and I wanted to keep the main bathroom for me and my teens) So I don’t think it was a mistake, it’s just a matter of a storage issue that is now a pain.

the £350 host payment is a thank you payment for the inconvenience of hosting. It’s not actually intended to cover extra bills etc, we can ask the guests to contribute towards the bills but that’s not the point I’m making.. I just find it hard to accept they will receive the cost of living money when they don’t actually have any bills to pay in the house, doesn’t feel right to me

i love them to bits, they are wonderful and it’s been a positive experience overall. I just wanted to vent on here.

Fireyflies · 18/07/2022 08:36

Mine won't get the cost of living payment at they're not on UC. I'd encourage them to save it towards moving out if they did. The £350 is badged as a "thank you" to distinguish it from rent which is taxable income and affects any benefits hosts might be claiming. I'd always assumed it was meant to cover you for the increased costs of having extra people in the house though.

Fireyflies · 18/07/2022 08:39

From the government website:
Will I be paid rent?
No. You should not charge any rent. We appreciate people’s generosity and do know that there will be costs associated with helping out, and so we are offering an optional ‘thank you’ payment of £350 per month to people who can accommodate one or more household

So clearly intended to cover your increased costs.

Mellie555 · 18/07/2022 09:43

@Fireyflies

“You may ask guests to pay a reasonable and proportionate contribution (according to use) for water, gas and electricity consumed or supplied to the accommodation”

ill explain again, that I’m not fussing about the extra costs, I can afford it and I knew this would be the case. I’m having a vent at other things that, quite frankly, can be hard going and back to my original point, some of the guilt I’m feeling despite having sacrificed a lot for the family.

LaurelGrove · 20/07/2022 06:43

I would like to see much clearer guidance from government on this issue of cost contributions, given to guests and hosts. A definition of "reasonable", as a starting point.
Our local authority is holding briefings for hosts where they are clear that we not only can ask for contributions to utilities and petrol but that they would encourage us to do so to support the transition to independence and allow guests to begin to get a feel for costs in the UK. They also indicated that we should not be providing food without some kind of reciprocity and that under no circumstances should we give guests money (not that this has been suggested here but one host at our briefing was planning to do that).
Which is all fine and great but they aren't saying that to guests, so that is causing problems as you can imagine.
I've not asked for any contributions yet but have said we will review this after six months and that at eight months I will ask for contributions to utility bills. To be honest I get the impression the scheme may well change by then anyway; sounds as if the government is gearing up to allow placements to change into rent-a-room schemes.

Mellie555 · 20/07/2022 09:11

@LaurelGrove you are absolutely right - supporting them towards independence is absolutely a priority. I’ve had my guests for 4 months now and just had the convo with them that they need to start planning their exit - I actually cried when I spoke to them about it as I felt awful - but I said it is likely to take a few months of planning to transition into their own home so planning should start now

i have loved having them here - but I do think it’s important to plan exits well in advance and actually that is more for their sake than mine. With the UC they will receive for housing etc and the £1200 they earn from work, they will have an ‘income’ of around £2600 a month, so will be able to afford a little flat.

CookieDoughKid · 20/07/2022 09:32

@Mellie555 I would feel the same as you about the housing allowance being paid yet they are still living with you for free. I'm month 4 now and I'm ok with my guests to stay up to 13months (till end of school term next year Summer). So strongly did I feel about this that I made it clear to my Ukrainian family that if they were to successfully claim, then they will need to use it to live independently sooner rather than later. The money is there to be used, and I'm all for claiming what's theirs so long as it is used sensibly, which is for saving for rental and not sending it home to Ukraine. I know for a fact that this is happening as my guest is very open about this, it's all over their Ukrainian viber groups. As it stands, my guests are still being supported by their husband back home and plus the fact the mother did NOT want to work full time, they decided against claiming for UC which I think is the right thing to do in our particular case.

I've had a short chat with Head of Housing in South Kesteven (Lincolnshire) council and they made it absolutely clear, they will strive VERY HARD to keep the Ukrainian guests in their CURRENT accommodation at the end of the 6/12month commitment period. They will work with the hosts to remediate, extend and come up with some kind of arrangement. In short, social housing is so scarce, that if there is no positive outcome at the end of the commitment period, the guests will be treated in the homeless category (possibly temporary accommodation such as hostels). I am so concerned by this, that I have given the father of the family a 6months heads up and I've laid it out clear to him, we need to see hard cash in a UK bank account equivalent to 12 months rent. If this isn't possible, then the family will need to return to Ukraine. So difficult is the private rental that the only way round it is hard cash savings and to be deposited in a UK bank account for minimum 6 months (as one rental agency told me they will only include this as part of their financial checks if the savings has been sitting in a UK bank for 6 months or longer!!).

Mellie555 · 20/07/2022 09:59

@CookieDoughKid that’s really interesting info thank you!

my council said they will help with deposit and be a guarantor for them so they can go into a private rent. I know of two families, one locally and one in London, who have already done this

LaurelGrove · 20/07/2022 11:32

Yes, my guest also sends money home. Which I find very hard to know how to respond to. On the one hand, it's her money and I am not out of pocket at the moment now the payments have started from the local authority. On the other hand, she needs to be thinking about saving (hard!) for her next step and that should be the priority, in my view, if she wants to remain in the UK. I was not happy when she told me she'd received the cost of living increase in her UC payment this month and had sent it to her family. Her costs of living are essentially zero - she has free gym membership and a SIM card, makes no contribution to bills and since I told her she needed to buy her own food but I would provide basics as the kitchen is small (specifically, eggs, bread, butter, milk, cereal, pasta and tea and coffee) she has eaten nothing but basics. That money should have been kept for a deposit if she plans to stay here, and we have already talked about the costs associated with a private rental.

I have a lot of sympathy for her situation but her parents are safe and have stable jobs. For sure, being in Ukraine is not a barrel of laughs but the cost of living payment was made to help families here manage the impact on their finances of soaring costs linked in large part to the conflict in Ukraine. I understand the complexities of means testing it and why it was not held back from Ukrainians but I really had hoped she would either have saved it or offered some as a contribution to the considerable costs we've incurred on her behalf. I'd have refused it, but it would have been a welcome gesture.

I can see from the mood music from our council and elsewhere that the narrative is shifting towards asking us as hosts to accommodate our guests for longer than the six months we signed up for.

I am ok with up to 12 months with a contribution from her towards increased costs (we are all out all day and the house is not heated - if she isn't working as well she will need to contribute at that point once winter comes) if that gives her longer to save for a deposit. But not if she is sending her money home and relying on me in the short term and the government in the longer term to fix her housing problem.

And then there is the issue of what happens after 12 months. I don't want to let out my spare room to a lodger. If that was true, I'd have done it before and be considerably better off than I am at the moment - £350 is about 60% of what a room like that would be rented out for round here. As it is, I can't have guests to stay, I am sharing a small kitchen and living space and am not set up to support this in the longer term. And while I can of course say "no" if we find ourselves presented with a request to convert a short term sponsorship into a longer term rental arrangement, this is a tough one- I like her and want to look after her and make sure she is ok. Turning that down if it became a formal request would be deeply awkward because I don't have a good reason for saying no beyond not wanting to do what essentially amounts to parenting another young adult indefinitely.

On top of this, I am seeing suggestions in various places that guests ask hosts to be guarantors for private rentals - this is a terrible idea and really irresponsible in my view. Unless you know exactly what you are letting yourself in for and are willing to end up paying the entirety of the rental costs (including those of other tenants) for the duration of the lease then no one should put themselves in that position. I've seen a few comments on other groups from hosts who have said they have offered this and not realised the extent of the commitment. This really alarms me, as it isn't and shouldn't be the solution being put forward to the challenges of private rental.

Rant over. I don't know what the answer is. Just letting off steam.

Flittingaboutagain · 20/07/2022 13:41

LaurelGrove rant away. I have no answers either but this thread and the wisdom of hosts further down the line is giving me strength and comfort.

I feel like I am suddenly parenting not only my own baby, but two young mums (and their children). I am finding the youngest mum does little hands on disciplining and I'm unsure how to raise this. At first I thought it was the culture shock, then the heat, then different parenting styles but the more we speak I see they don't know basics eg the two year old has no bedtime routine and is put to bed anything from 7-11pm. She has black milk teeth from so much juice and sugary food. She snatches and grabs and teases my baby all the time and the mum never stops her. I have started to say no X you must share and not snatch...every time but the mum says oh X doesn't understand you. No awareness that's a hint for her! I have also said no X you can't have adult food/drink if she indicates she wants mine.

But ultimately this isn't my kid! This is just a few examples from one of the family. I have no right to tell my guests if they can or can't give their kids (under 4) caffeine do I?!

They are not eating much at meal times and are snacking on very expensive treats (mostly gifts) we would usually save for the weekend/occasions. Today after seeing the baking cupboard has been emptied of chocolate I have directed them to the local shop (and shown them round it) for anything additional they want such as chocolate or crisps (we provide food for all meals and a variety of drinks and healthy snacks whilst awaiting UC). I don't know if they'll go alone or will just keep eating everything here!

RedToothBrush · 20/07/2022 14:24

Flittingaboutagain · 20/07/2022 13:41

LaurelGrove rant away. I have no answers either but this thread and the wisdom of hosts further down the line is giving me strength and comfort.

I feel like I am suddenly parenting not only my own baby, but two young mums (and their children). I am finding the youngest mum does little hands on disciplining and I'm unsure how to raise this. At first I thought it was the culture shock, then the heat, then different parenting styles but the more we speak I see they don't know basics eg the two year old has no bedtime routine and is put to bed anything from 7-11pm. She has black milk teeth from so much juice and sugary food. She snatches and grabs and teases my baby all the time and the mum never stops her. I have started to say no X you must share and not snatch...every time but the mum says oh X doesn't understand you. No awareness that's a hint for her! I have also said no X you can't have adult food/drink if she indicates she wants mine.

But ultimately this isn't my kid! This is just a few examples from one of the family. I have no right to tell my guests if they can or can't give their kids (under 4) caffeine do I?!

They are not eating much at meal times and are snacking on very expensive treats (mostly gifts) we would usually save for the weekend/occasions. Today after seeing the baking cupboard has been emptied of chocolate I have directed them to the local shop (and shown them round it) for anything additional they want such as chocolate or crisps (we provide food for all meals and a variety of drinks and healthy snacks whilst awaiting UC). I don't know if they'll go alone or will just keep eating everything here!

If they are under your roof. Your rules. Yes ita ok to tell someone else's kids to belt up, if it causes your kids a problem.

I genuinely think hosts need to be blunt and uncompromising on stuff like this. Guests need to just suck it up, whether they like it or not. Precisely because they are guests.

In this case, you need to tell the mother the kid needs to be told by her and you will continue to say no. If she isn't willing to do this, then its not ok for her to stay.

Mellie555 · 20/07/2022 16:21

@Flittingaboutagain I’ve noticed from other hosting forums the same stresses about the different way the Ukrainian parents generally manage their children, compared to British expectations.

i would personally say:


  1. if there is bad behaviour from the kids towards you or your own kids , you don’t have to tolerate it. Make it really clear that they either they address it or they have to leave, honestly no hosts or their own families should put up with the kids behaving badly towards them.

  2. don’t buy anymore snacks (or hide them at least- I had to do that too). If you are in agreement that you a buying food until their UC arrives then it should just be standard meals. You are under no obligation to feed them (altho I did and I know many people also out of goodwill until UC arrives) but even under less obligation to provide anything more than a basic 3 meals a day. Definitely snacks shouldn’t be included. Strangely enough I had to hide my dogs treat packs cos they were constantly giving him treats and he was getting fat!

  3. I’ve noticed that generally there is a theme that Ukrainians love their sweet food! They snack on sweet stuff all day and pour copious amount of sugar and cream on everything. Leave them to it (as long as they are buying their own). Not our responsibility to worry about what they’re feeding their kids and how bad their kids teeth are as a result.


however, saying all of that, I know how hard it is to broach these subjects. We don’t want to offend or upset them but the arrangement will never last or be a happy one unless there are boundaries and rules in place.

i have a mother and two teenage girls with me (19 and 13). The mother works part time cleaning hotels and the 19 yr old full time on reception. The 13 yr old finished school 2 weeks ago and the poor girl is absolutely bored to tears as the mother (works 4 hours a day) is absolutely exhausted after work and neither her mum or sis ever take her anywhere apart from the supermarket. I’ve made lots of suggestions about where they can go (swimming etc) but they always say no to her. Feel so so sorry for her! But then at the weekends when I’m not working the 13yr old says to me ‘what can we do today?’ And I’m like ‘ermmmmm you’re not my responsibility and I’ve got my own things/social life to do’ but makes me feel super guilty!!

Tulipomania · 21/07/2022 07:02

Yes about the food and the kids having snacks at all times of the day!
The mum has very odd ideas about 'healthy' kids food. They drink gallons of orange juice and get through dozens of those little plastic bottles of sugary Actimel a week. The plastic waste is horrific, our recycling bin is full all the time.

The eldest eats NO vegetables. The youngest will eat raw carrot or cucumber - but isn't given it very often. They do eat lots of fruit. Also ice cream, constantly. I bought mini-Magnums which disappeared very quickly, the Mum has been buying full size ones and the other day the 4 year-old ate 2 for supper and nothing else.

WTF475878237NC · 21/07/2022 07:14

Just before bed last I came downstairs (10pm) and two year old was having chocolate biscuits and a cup of tea.

At the weekend we're going to have a meeting and go through some points. I think we're going to have to be very direct about expectations of parenting especially in relation to how my baby is being effected and no longer providing snacks.

WTF475878237NC · 21/07/2022 07:15

Sorry that was me under another user name...but still on the same points about diet and parenting differences.

RedToothBrush · 21/07/2022 07:59

Yep be direct and stop worrying about offending. This is a culturally British trait to be overly polite. Ukrainian culture is much more direct than we are used to, so its less of an issue than you think.

I think the bottom line for all hosts to remember is that ultimately you have sacrificed a lot even to host, and in many cases its costing money to do. The £350 won't cover expenses.

With this in mind guests have to fit into your life, you shouldn't do all the compromising and be overly accommodating.

If something is affecting your kids negatively, thats a red line and you need to be completely assertive over it and not back down. Your kids didn't make the choice to host. So protect them.

If guests are willing to respect that fully, they are damaging. And you should act accordingly.

Yes they are victims and vulnerable. This does not give them the right to take liberties, exploit the situation and be ungrateful. They have to put up and shut up, as harsh as it sounds. They should work to getting their own place itf it bothers them.

I know theres a rising feeling amongst hosts about guests being too comfortable or being under the mistaken idea that they were going to get full bed and board and its coming as a shock to those who were ill informed. Thats not hosts fault or problem.

Be 'a bitch' if you need to. Don't be riddled with guilt.

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