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Original poster

Neighbour stole my delivery?

623 replies

Eleanr · 31/01/2022 19:26

Have NC as I don't want this linked to my other posts. Could be outing.

I ordered a £600 item online. Normally when I order expensive items I have to give a code, which is sent via email, to the delivery driver.

I was out today and got an email to say my package had been delivered. There was a picture included, which was very obviously my neighbour.

I thought, great, that's fine! We often take parcels in for each other. When I went to collect it from her she denied all knowledge. I was a bit flustered trying to take the dogs/ shopping inside so I just said "oh okay there must be some mistake" and went into my house.

Now I've looked closer at the pic just to make sure and it's definitely her house, she must have jt!

What would you do? I don't want to accuse her of stealing, but.... ?

OP posts:
f0stercarer · 01/02/2022 08:47

The reality is, of course, that the police will not be the slightest bit interested and this gives people the confidence to commit such crimes.

EnjoyingTheSilence · 01/02/2022 08:48

Mistakes happen but the fact she was so defensive straight away makes me think she’s nicked it. What have the shop and courier said?

Youngstreet · 01/02/2022 08:50

A delivery company failed 3 times to deliver a complete pram and car seat system worth over £1k to friend with weak excuses every time.
Eventually her dh drove to their warehouse and they ‘couldn’t find it.’
He returned next day, they then admitted they’d ‘lost it.’
Pretty sure it was stolen from the warehouse.

Fortunately the retailer ordered them another and allowed friend to collect from the shop, the option they had originally asked for and been refused.

HaveringWavering · 01/02/2022 08:56

OP, on this occasion, we’re you sent a code that had to be given to the driver? Your posts aren’t clear on that. If yes, then surely the delivery company should not have handed the parcel to anyone who was not able to give the code?

HaveringWavering · 01/02/2022 08:57

@TeloMere

It always infuriates me that there's no way of stopping deliveries being left with neighbours.
Except it sounds like the code method would stop exactly that?
LadyEloise1 · 01/02/2022 08:58

@ihateliningup "I can't believe post gets left with neighbours in the UK...."

An Amazon driver just left a package on the pavement outside a house with automated gates on a street near me. Shock

I'd prefer my neighbour to take it in.

The parcel left on the pavement was taken in by a neighbour - I alerted the neighbour and waited with the parcel till she got home to take it in. She was on a school run and was nearby. I presume she gave it to her neighbour.
Most delivery drivers here ( Ireland) just dump deliveries on the doorstep.
DPD came 4 hours after they said they would with a parcel. Angry

JaJaDingaling · 01/02/2022 08:58

@whysonasty

“Tender hooks” “Escape goats”

😂😂😂

I also noticed 'damp squid' Grin
dannydyerismydad · 01/02/2022 09:00

It's possible that the neighbour is entirely innocent.

A few weeks ago a courier handed a parcel to me. Took a photo of me holding it. I then looked at the parcel and noticed that it was intended for the street adjacent to mine (right number, wrong street).

The courier took the parcel back off me, but never delivered it to the recipient.

The man who had ordered the package came and asked for it. I had to tell him I gave it back to the courier. I hope he believed me, but he might judge me for being a terrible parcel thief.

Bloody Hermes.

Pootlepoodle · 01/02/2022 09:01

But in this case the neighbour is denying all knowledge of it

LaChanticleer · 01/02/2022 09:05

I hope @Eleanr comes back with success. Maybe we can coach her into assertiveness with her neighbour. But first, phone the company.

Part of the problem is that delivery drivers are squeezed and underpaid. We all expect free or very cheap delivery, and when we order things, we want them yesterday (IYSWIM).

So drivers take to all sorts of ruses just to get through their work. It’s not an excuse for some of the careless or criminal behaviour PP have posted here, but it is one of the reasons deliveries go astray.

I’ve started to use companies where I can choose to pick up my parcel from the local post office. Of course, that doesn’t work for anything bigger than I can carry, I know.

2020nymph · 01/02/2022 09:06

@Youngstreet

A delivery company failed 3 times to deliver a complete pram and car seat system worth over £1k to friend with weak excuses every time. Eventually her dh drove to their warehouse and they ‘couldn’t find it.’ He returned next day, they then admitted they’d ‘lost it.’ Pretty sure it was stolen from the warehouse.

Fortunately the retailer ordered them another and allowed friend to collect from the shop, the option they had originally asked for and been refused.

This happened to us too.

Itsnotover · 01/02/2022 09:09

@LaChanticleer

I hope *@Eleanr* comes back with success. Maybe we can coach her into assertiveness with her neighbour. But first, phone the company.

Part of the problem is that delivery drivers are squeezed and underpaid. We all expect free or very cheap delivery, and when we order things, we want them yesterday (IYSWIM).

So drivers take to all sorts of ruses just to get through their work. It’s not an excuse for some of the careless or criminal behaviour PP have posted here, but it is one of the reasons deliveries go astray.

I’ve started to use companies where I can choose to pick up my parcel from the local post office. Of course, that doesn’t work for anything bigger than I can carry, I know.

I'm always prepared to pay more for a delivery and if I can select a certain company I will. I've never had a problem with FedEx.

OneTC · 01/02/2022 09:12

Perhaps the parcel is hidden behind a chester draws?

I hope so. I really hope the neighbour doesn’t use a escape goat to get away with it!

With the benefit of Heinz sight she will handle this differently in future

OneTC · 01/02/2022 09:18

During the first lockdown I managed to order what seemed like the only set of clippers left in the whole country, at a massively inflated price and the delivery company took it to another street. I got a picture of a parcel in an open doorway and a man's feet with very distinctive sliders standing on the hallway

I know the area well and recognised the street, guessed it would be the same number. on my next walk i went to the house and rang and asked if could collect my parcel delivered in error. The bloke answered the door wearing the same sliders and went on to flat out deny it even when I showed him the photo with his fucking hooves in it

He just said it wasn't him, that wasn't his doorway, that wasn't his shoes, that wasn't his feet

Got a refund but ffs

Ohmych · 01/02/2022 09:29

Before Christmas I had ordered some trainers for D's that were delivered by Hermes. Now I know they normally have a terrible reputation but our courier is normally great so I didn't worry too much.

I came into my street at lunchtime after work and had a text saying they had been delivered to a neighbour and gave me a photo of the door and the house number. I walked up to the house number they'd given me and it had a completely different door to the photo!

Luckily the Hermes courier was still in the street so I flagged her down when she drove past me coming back out of the cul de sac and said the door I knocked is completely different to the one in the photo. She looked blank for a second and then remembered she'd left it at that number in the street that is down the road.

It was a good job I was home at that point and she could sort it out straight away because otherwise I would have no clue where it was.

Bringsexyback · 01/02/2022 09:30

John Lewis delivered a parcel to the inside of our communal areas of the flats and just left an iPhone there I think with a Dyson hairdryer as well it was a big order basically the courier company admitted that they had done that and John Lewis admitted that they did not consider the parcel delivered but Pointblank refuse to issue a refund in the end I manage to get the money back from Barclays who intervened for absolutely appalling behaviour from both of the parties that I actually had a contract with.

AncientWhitedogpoop · 01/02/2022 09:30

@OneTC

During the first lockdown I managed to order what seemed like the only set of clippers left in the whole country, at a massively inflated price and the delivery company took it to another street. I got a picture of a parcel in an open doorway and a man's feet with very distinctive sliders standing on the hallway

I know the area well and recognised the street, guessed it would be the same number. on my next walk i went to the house and rang and asked if could collect my parcel delivered in error. The bloke answered the door wearing the same sliders and went on to flat out deny it even when I showed him the photo with his fucking hooves in it

He just said it wasn't him, that wasn't his doorway, that wasn't his shoes, that wasn't his feet

Got a refund but ffs

"fucking hooves" Grin that really made me laugh.

This business of delivery people taking photos with people's feet in reminds me. I had an awful dream (pray to God it was a dream anyway) that this happened to me but in the photo I had nothing on my bottom half!! Proper anxiety dream and the dream came back to me later in the day and I went all hot and worried at the thought that it might have happened. My deliveries always seem to come whenever I get changed or try and have a shower.

TrickyD · 01/02/2022 09:39

While talking deliveries, can I please ask about Amazon's 'what was your delivery like? ' feedback option.
Ours are consistently good so I always say 'great' and click the other sections 'respects property' etc.
The site says opinions will be shared anonymously. Can any Amazon couriers on here confirm that they do get some sort of credit for doing a good job based on responses from customers on their round?

HippoJam · 01/02/2022 09:41

At Christmas I'd ordered a something, and WFH I'm in every day.

I got an email saying they tried to deliver my item, but no one was in. And a picture of my front door but taken from inside the van. So the driver never actually got out. I 100% would have heard if they'd knocked.

Countless calls to Dpd, back and forth, being told they'd tried to deliver again and I wasn't in (not true). Dpd then eventually stopped getting back to me. In the end the shop id bought the item from refunded me as they tried to contact Dpd too and couldn't get anyone to confirm the item had been delivered or where it was. The item had just Simply disappeared it seems!

mumlikeaboss · 01/02/2022 10:04

Just crying at the chester drawers and rest bite 😂😂
Not to mention 'unroot' and 'in loo of' 😁

daimbarsatemydogsbone · 01/02/2022 10:11

@mumlikeaboss

Just crying at the chester drawers and rest bite 😂😂 Not to mention 'unroot' and 'in loo of' 😁
There is nothing wrong with those per say, as long as they are used in root to an explanation :)
Pootlepoodle · 01/02/2022 10:14

That’s a moo point

Duckerbizzle · 01/02/2022 10:20

Haha....maybe the next update will be that the neighbour brought it round and said "Wallah!"
Grin

littlemissminor · 01/02/2022 10:20

Maybe the neighbour has hoovered the OP up

theqentity · 01/02/2022 10:25

Absolutely shamelessly placemarking