To be furious and upset with friends- what do we do

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£62 is alot to loose for most young families. I'm not sure I'd want to be friends with them anymore. Your poor kids hanging about and poor you it must have been a real let down.

I can't imagine me or literally anyone I know not saying "just go on in without us".

They're mad not to do that when they were clearly not going to get there anywhere near "on time".

Keep pestering them, ridiculous situation, they should refund you.

However had I have been in the same scenario I would’ve approached the staff and said they are running late and have the tickets at which point they would’ve told you if you wouldn’t be able to get in if too late and then you should’ve been able to give the booking details to get in yourselves.

I am a bit surprised that the venue didn’t show a bit of grace tbh.

I'd consider the friendship already over! I don't have friends who treat me badly. So I'd persue the money.

Even if the venue had let you in, why should you all have had to wait around so long with young children?? They still would have ruined it

Interested to see what their response is but they are entirely in the wrong here and I wouldn't be able to let it go.

I would be way beyond furious. It's so selfish, they only considered themselves and not you..

You're just right.

Wow, that’s one friendship I’d be ok with losing if they refuse to acknowledge that they’re in the wrong. What a pair of arseholes.

If you don’t persist with asking for the money back the friendship is pretty much over, if you do push and ask for money back the friendship is pretty much over….I’d rather have some cash!

Wonder if they were wanting you to go with them so you could be an unofficial photographer for them?.. (speaking from experience!)

They really were controlling and rude not to send the e-tickets to you. Glad you’ve asked for your money back.

Not sending you your tickets when you asked us outrageous. Because they didn’t want you to start without them? Selfish arseholes. I’d push them for my money back.

Oh wow. That is shocking. I've commented on here before about a friend who was massively late to a Christmas dinner (a week before Christmas) and how as far as dh was concerned, he was done with them.

It was the straw that broke the camel's back in a long list of things for dh TBF.

I really hope your friends understand at least what they've done and accept responsibility. I doubt you'll get your money back though.

Bloody hell that's so selfish not to have sent the tickets. I'm sure I was flakey with my PFB but there's no way I wouldn't have sent the tickets and said crack on without us.
I hope you're able to rebook.

I hope they give you the money so you can do something nice with it.

Did you see the tickets?

I’d be massively pissed off.

They’re completely unreasonable so I can’t see it being resolved well but you’re right to pursue it. Inconsiderate arseholes.

As someone on not much more than NMW £62 is a large chunk of money - its almost a days work for me- that I could not afford to just write off. Especially at this time of year and especially not to someone who seems to think it is acceptable to waste my time, hold my tickets hostage and then refuse to give me my money for something they made me miss.

OP if they don't respond positively to your request for reimbursement for the tickets I would be kicking up a huge fuss and everyone we know would be informed of their behaviour - I would rather lose a "friendship" with CFs who think nothing of taking my money and then purposely leaving my family without the experience we had paid for than just write off a decent chunk of money.

I hope they respond properly to that message.

If they don't i'd follow it up with

''GIVE US OUR FUCKING MONEY BACK''

It might mean the end of the friendship, but frankly they're treating you like shite so .......

They definitely need to reimburse you. Morally that's the right thing to do.

I am furious on your behalf. What a shabby way to treat friends. I would be stepping back from this friendship, especially if they won't refund the money.

Is it the winter illuminations at YWP by any chance? We went last year, and they were amazing.

Are they wealthy? I am just thinking I have experience of booking an extra ticket for theatre, events etc for a certain friend couple and they let us down quite a bit and don't take up the tickets. They are really wealthy so I think they don't think anything of it they just say to offer them to others. It is frustrating to say the least. If your friends are suggesting it is one of those things then is it because the amount isn't much to them?

Awful people, if they still refuse to refund then I can't imagine you'll be able to get pat it and move on? I know I wouldnt be able to so the friendship is already pretty much dead, and I think in the long run you'll be better off.
Can't believe someone would actually refuse to hand over tickets!

I think you are right to ask them to reimburse you - but everyone seems to be assuming they have the money to give you - they might not . I wouldn’t keep asking - you’ve asked twice . In future make sure you are in control of your own tickets