Most ridiculous complaint

[PumpkinKlNG]

I was in McDonald’s today (I know 😬) and a woman came in to complain to the manager that her food had dropped on the floor yesterday and was demanding her money back, she said it happened on the way home. Aibu to think this is the most ridiculous complaint? I was amazed someone would actually come back the following day to complain about that, has anyone else heard of a more ridiculous complaint?

@PumpkinKlNG My niece worked in maccies when she was at college, and they had a customer come in there ranting and raving that she has caught salmonella from that particular maccie d's.

From a hamburger.

Yes. From a hamburger.

Should have done her homework, before she concocted this tall tale. Especially as salmonella generally comes from eggs and chicken. It certainly doesn't come from bloody beef!

Also, I have a friend who works in a cheap budget hotel, and the other week, they had a customer demanding their money back for their room (£29!) because they had seen a pigeon sitting in the window ledge when they opened the blinds, in the morning (after their night's stay.)

It really is in the 'shit you can't make up' category. But as has been said, the public (SOME of them) are the gift that keeps on giving. It's like the facebook marketplace weirdos. Some of the stories seem sooooo unbelievable. But I have experienced a few of them myself, and so have a few people I know. So I 100% believe the stories!

Same with this thread!

Nothing wrong with McDonalds by the way. Some people are so snobby about it, like they're run by the devil himself. Yeah, so some of the food isn't the most super healthy, but that could be said of ANY eatery, restaurant, or takeaway... There is such bizarre snobbery around McDonalds. Not so much any of the other very similar places though.

Pigeon sitting ON the window ledge sorry - not in!

GET AN EDIT BUTTON MN PLEEEEEEEEEEEEZE!

I went to bingo one night with a friend and a lady behind her collapsed, we went over, put her in recovery position while the staff called an ambulance and we chatted to the lady.

The bingo continued around us and we were shushed multiple times! Shushed!

Anyway we got a free session of bingo for it the next week

Before Debenhams closed, woman in front of me demanded a refund on a pair of boys trousers. No receipt, as had been a gift. Really rude to the young women serving her. Even I could see that the trousers were really tatty and worn. But she insisted they were brand new .... Young women goes to get her supervisor. The supervisor comes over, lots of attitude and huffing from the customer. The Supervisor pulls out the two pockets - out comes tissue and a lolly stick. Without a word the woman walks away just leaving the trousers.

When I worked in retail, an able bodied woman (not disabled) parked in a disabled car park that was opposite the shop I worked in. We know this because she ended up with a ticket & came in the shop to complain about it. I and my colleague just looked at her with a mixture of wtf & disgust, so she then started to complain to us about our ‘attitude’ (aka lack of sympathy).

@FuckingFlumps

I once had a customer threaten to complain to my manager because I'd asked him to leave the store.

The reason I wanted him to leave was because the fire alarm was going off and we were evacuating the shopping centre.

Many years later I'm still very baffled by the situation. Apparently asking him to vacate a potentially burning building is obviously thoroughly complaint worthy.

I have had similar, and worryingly, more than once, where people want to finish their drinks/meals/go to the toilet when the alarm is going off. The most memorable though was when a building near where I worked caught fire and there was one building between us and them (not attached) but, it was a petrol station.... We were ordered by the fire service to sound our alarm, shut down the kitchen and turn gas isolation valves off and evacuate the premises, most people left as soon as I activated the alarm - but one family were adamant they were finishing their meal because 'It's always a false alarm' they still refused to move when I explained what was going on, I told them we were leaving and to take the plates with them if they wanted to, to just get out! I told a fireman on my way out, I wasn't hanging around to get blown up because of someone else's stupidity! They complained by letter to the restaurant (days before trip advisor) that their meal had been ruined and of poor service because we left the building before they'd finished and we should have stayed until they were ready to evacuate......

Another that I've always remembered but never dared use myself was someone complaining to a colleague that their fish and chips had to that point taken 10 minutes and if a fish shop can serve you immediately, why can't a restaurant? We cooked from fresh and were quite busy and had on the menu that food is cooked to order so may take a little longer at busy times - my colleague responded with "My apologies Sir, however may I point out that the food does taste better when cooked?" I don't know how he got away with it but he did!

That my room at work smelt of coffee.
That I'd cleaned a necklace. (I own necklaces, but don't actually wear them to work.)
Same person.

Can you guess what job I do?

Reminded me of this article in the news recently

metro.co.uk/2021/08/07/woman-sues-mcdonalds-after-big-mac-advert-forced-her-to-break-lent-15054774/

@Ligglepiggle

Worked in a bank, full on written complaint that the sun was shining on the cash machine. It was on the only wall we had so eclipsing the sun was the only solution I could find laugh of it is it wasn’t even our customer

To be fair trying to use a cashpoint while the sun is shining on it can be incredibly frustrating. Obviously there is nothing the bank can do about it though!

Worked in a wine bar with a large selection of wines from all over the world.

Man complained on TripAdvisor that “it looked too much like a wine bar” and that he didn’t enjoy his wine (of which he had drank three glasses, paying by the glass).

I used to work for the Disney store - and apparently ruined some kids Christmas by not having a buzz lightyear in stock on Christmas Eve, we had over 1000 delivered throughout Nov/Dec.

Also people would kick up a stink that we didn't have any Tasmanian Devil or Tweety Pie Merchandise - that's because its Warner Brothers!

I had a student's mother ring me within five minutes of the student leaving my office after a tutorial in which I returned her graded essay. The mother was disgusted at the mark I'd given her daughter and wanted it re-graded. Apparently mother had read the essay before it was submitted and it was outstanding.

I work in a community pharmacy, on a busy town centre and the most bizarre complaint happened many years ago....I took a phonecall to someone asking whether Clinton's sold balloons (the shop is directly opposite) I replied I would imagine so however we were the pharmacy so I couldn't say for certain and it would be best to phone or email the store directly...the lady asked me could she order 30 pink and white "40th wedding anniversary" balloons to collect that afternoon to which I replied again that we were the pharmacy and dont deal with Clinton's balloons. She still didn't seem to understand this and became very huffy/ snappy - and told me how hard was it for me to walk over to the shop and order the balloons for her? She was very busy / had a tight schedule and it would take me no longer than 5 minutes since i "just stand around answering phones". The lady then logged a complaint to head office over my lack of customer service skills...

I had a Christmas job in M&S years ago, a man demanded a refund on a faulty jumper because a hole had suddenly appeared in the sleeve. I called the manager who discovered this particular jumper hadn't been stocked for 13 years.

@GammyLeg

Worked in a wine bar with a large selection of wines from all over the world.

Man complained on TripAdvisor that “it looked too much like a wine bar” and that he didn’t enjoy his wine (of which he had drank three glasses, paying by the glass).

This is like people who stay at Premier Inn or Travelodge, and stay all night, and then complain at 8am that it was noisy all night, and the room was smelly!

So.... why did you wait until 8am the NEXT DAY to complain?!

It's a ruse to get their money back. Loads of people try it. Nasty.

I used to work for a car insurance company.

One day I took a call from a customer saying he was livid, he’d just received his car insurance certificate, then went on to say that his previous certificate had been x cm wide by x cm long, with exact dimensions, and the new one was y cm wide and y cm long which was bigger than the previous one and wouldn’t fit in his wallet.

I suggested he could fold the certificate but no, that wasn’t good enough and he was demanding compensation. He didn’t get any.

Another customer when I answered the phone started with “I’m just so furious right now.” Then went on to complain that he had just lost his licence for doing 60mph in a 30 mile zone, and what were we going to do about it. After all, the police should be out there fighting actual crime…

My friend was giving a chat to a year group in a secondary school, he is a teacher. Afterwards, a manager pulled him on saying the word 'mastered' as it was offensive implying that men were in charge.

@home2012

I worked with a lady who always had something to complain about. We actually used to look forward to the day she came back from holiday to see what the issue had been. Once she came and and honestly these where her complaints

1. the plane had been too cold and the pilot couldn't put the heating up!

2. the Chinese restaurant near her hotel charges 20cent for sipping sauce

3. the waiter in the hotel brought her normal coke instead of Diet Coke once.

She actually emailed the travel agent and got a £20 voucher back in return. Just so ridiculous

If travel agents give in to this blackmail it's hardly surprising that people try it on, they should be told to Do one. Before the current restrictions I was very pleased to see that some cheats were being sued by holiday companies for malicious complaints.

Ex holiday rep here.
All the lemons in have pips in is a favourite of mine but my all time fave is……I’m not happy with the sea being so salty.

@Balgoresboy

My friend was giving a chat to a year group in a secondary school, he is a teacher. Afterwards, a manager pulled him on saying the word 'mastered' as it was offensive implying that men were in charge.

A colleague was setting up her Biology lab for an Open Evening and said to her pupil helpers Who's manning the experiment? A Governor who was wandering around told her, in front of the pupils that she should not use the word 'manning' so friend turned round and asked them Who's personning this bench, I hope it's no-one from Manchester? Petty point scoring like this helps no-one.

I worked in a call centre for an electricity company. Man phoned in, his electric went off due to no credit and he went to the shop to top up and his tener fell out of his pocket on the way there, "What way does that work?" Erm... you lost a tener! Doesn't matter what you were intending to do with it!

@JudgeJ it’s because it costs more money to keep dealing with the same customer again and again sadly (regardless of how petty their grumble is).

I worked in a supermarket and we had a lady who had brought back a pair of leggings that had ripped on the inner thigh.
They were a size 10 and she was a size 18 at the least.
They told me to refund her.

I used to work in retail. A man complained to me because he’d taken a box full of Christmas tinsel off the shelf (the tinsel cost £1 a strip) but the back of the box had an old 50p sticker on it. He was arguing he should only pay 50p despite there being no reason for him to take the whole box off the shelf! I mean, for the sake of 50p why make yourself look like a twat? January sales in retail were always interesting, people used to take sales stickers off items and put them on more expensive stock, clearly not in the sale! Then they’d moan when they didn’t get it at sale price. We used to physically put sale stickers on everything we knew what was sale and what wasn’t ❌ chancers!