Most ridiculous complaint

[PumpkinKlNG]

I was in McDonald’s today (I know 😬) and a woman came in to complain to the manager that her food had dropped on the floor yesterday and was demanding her money back, she said it happened on the way home. Aibu to think this is the most ridiculous complaint? I was amazed someone would actually come back the following day to complain about that, has anyone else heard of a more ridiculous complaint?

A woman demanding a refund on her child’s outfit because it was faulty as the black currant the child spilt on it hadn’t washed out.

Volunteered at a kids science festival once. My job was to hand out overalls / mini lab coats to all the kids.

One dad came back in a huge rage because he had given his 4-year old his extremely expensive smart phone (this was when most people still had flip phones / nokias) and the kid had left it in the pocket of the lab coat.

We hunted through every single set of returned overalls and couldn't find it. We went through them again whilst he got more and more annoyed. I finally found the overalls screwed up in the corner of a different room, covered in a mixture of water and flour, where the dad had clearly dumped them when the kid got mucky. He did at least look a bit sheepish when I extracted the phone.

lady tried to return a dress to store where our daughter was manager, anything wrong with it? she asked, & to be fair it was still in original unopened packing,, no said lady,just don't like colour,as it was ordered online,do you have the original receipt,? handing the receipt to daughter ,it was 3 years old, needless to say,refund was refused,complained to head office,ha ha still refused

I worked in Argos as a teenager. The number of parents who would come in on Christmas Eve to buy an X Box (or whatever console was popular that year) and then tell me I'd ruined Christmas for their child when I told them it was out of stock was unbelievable

Wnen I worked for a well known supermarket I was on one of the counters. This was a Sunday and we closed at 4pm and a lady came up at 4lm.and wanted 5 pizzas making I told her no as shop has shut and she went into one and asked for my name I declined to give her my name as I was wearing a name badge. People really have to think at times at 4pm no chance were packed away and ready to go home

Italian restaurant:
Customer complained because her pizza had tomato sauce on it. She was allergic to tomato. But hadn't mentioned it.

Same restaurant. Different customer ordered a takeaway pizza with prawns but when he got home it had no prawns so he phoned up to complain. That's totally reasonable. I said next time he ordered please let me know it was him and we'd sort him out. (He didn't want to come back in for another free pizza that night, totally understandable). He phoned again a week later, told me it was him. We put prawns on the pizza and didn't charge him for them. When he collected the pizza he was disappointed because he would have preferred a double portion of prawns and he'd pay for one portion. He didn't tell me that though.... Are other waiting staff psychic?

Different restaurant. I filled a pot of tea from the boiling water machine. Brought it straight to the table. Customer opened the lid. Steam billowed out. Without trying the tea she complained it was too cold. I replaced the pot from the same machine. Fine .

These are bringing back so many memories.

I briefly worked on the phones at an electronic company. One man ordered a fridge that didn't fit in his kitchen. Did he send it back and get a different one? No, the sensible option was to change his kitchen and send us the bill. He had been phoning up every week for the last year or so demanding payment. We had a spreadsheet to keep track.

Customer phoned the police to report that the the doorman had confiscated his cocaine (and escorted him out if the venue) when he was caught doing lines in the toilet.

Many years ago, mid-70s, I worked in a high end branch of the House of Fraser. A woman came in with a handbag and said the strap had broken. In those days HoF had a pretty lenient returns policy but ... she had no receipt, ok, I looked in the bag and the bottom was stained with what looked like make-up and had bits of tobacco in it.

And then I noticed the brand - we didn't even sell that particular manufacturer.

I went into the department manager's wee office and told her all this. "Just give her a refund, keep her happy." But how did I determine how much to give her? She'd not bought it from us, she had no receipt.

Went back out, told the customer all this and she said she'd paid - whatever it was - and I had to give her the cash and put it through as a faulty purchase.

I had negative feedback on a Etsy listing for a pair of vintage brass bangle. The reason 'Didn't fit'.

They left that as feedback rather than contacting me to arrange a return/refund so now I'm stuck with it on my shop. They haven't replied to my message offering to refund them (both privately, and after a week as a comment after the feedback)

I include all dimensions including internal diameter on my listing (love my digital calipers) and it was a pretty normal bangle, not extra small or anything. Of course some people have bigger hands, or hands that can't narrow to fit through the aperture, but there's literally a law about returning online purchases and which I'm happy to extend past the 14 days.

I know it's a little complaint, but I bloody loved those bangles and nearly kept them (but I have so many I have decided to keep).

@NotMyCat DH is a paramedic. There was a complaint against him and his partner that they had been too loud when carrying out CPR in a Bingo hall. Apparently its more important to hear the numbers than it is to save someone's life!!

Worked for a car leasing company, had someone return a car with one of the knobs on the dashboard broken clean off, we sent her a bill for the broken item. She replied saying she wouldn't accept the charge as we'd listed it as broken and it was "just missing".

Was waiting at hotel reception to get my room key. The man in front of me was being really horrible to the girl behind the desk. His complaint? No one had warned him that the sun was so strong in the Caribbean and he had got sunburnt. I apologised to the receptionist on behalf of the rest of the UK.

When I've worked in pubs/fast food/cafes etc, I've always been surprised at the amount of people who will complain because they 'don't like it'. They'd complain about an item and I'd ask 'is it cold? Too spicy? Mouldy?' or 'is there too much ice? Is it warm'? and no, there's nothing actually wrong with the food, they just don't like it - usually when they've ordered something they've never actually tried before rather than an item they've eaten previously and there's been a change.

I worked somewhere that had a name which was very similar to another nearby organisation, but we were not linked in any way and did not offer the same kind of services. Many people would come to us in error, I'd explain the situation and they'd go off to the other organisation, no problem - very easy mistake to make. A few individuals simply didn't believe me. I'd explain and they'd say 'no it's definitely here'. I'd explain again and re-iterate that we really couldn't help them - the services offered by the organisations weren't even vaguely similar. They would insist 'no, it's definitely here' and sit down to wait. They'd leave after a while, glaring at me as if it was my fault. It was baffling!

During the first lockdown our work went absolutely crazy (law firm). I was working all hours and at weekends just trying to keep on top of things.

I wrote to one client late on a Saturday night sending her her court documents that had come through and explaining them. She replied asking an additional question on the Sunday morning, which i answered before lunch on Monday. (Note, none of these things were time critical, i was trying to get ahead for the week). She went batshit crazy and complained to my boss saying it was totally out of order that I took 24 hours to answer a question.

I'd quite like a bit of a weekend too, love. After that one of my colleagues told me he will spend evenings and weekends writing e-mails that are then timed to go out during working hours, because 'otherwise clients just expect you to be available 24 hours'.

I was a bit fucking pissed off to be honest to get complained about in that scenario.

I do remember dropping my lunch after I’d just paid for it at school and the dinner lady wouldn’t give me a replacement unless I paid again. I knew if I did, I’d use tomorrow’s dinner money so it was either not eat that day or not eat the next day. I just didn’t have any lunch, the absolute witch…

My neighbour complained to me the leaves from the tree NEAR my house ie not even my tree, were going into her garden.

I just nodded.

Worked in a bar, guy ordered lots of bottles and refused the tray I offered so he carried all of them off and dropped, surprisingly, I think 3 bottles. He complained that it was my fault as the bottles were wet, I said that condensation from a cold bottle which naturally happens. He told me his was lawyer and that he knew his rights, I told he should learn the laws of nature, cold bottles will have condensation on then when removed from a cold fridge in to a warm bar and that he could have accepted the tray.

Another bar job, we had to evacuate the premises due to raw sewage coming up through the floor. The Council had put a new post outside which had somehow blocked the sewer so it back up in the pub. Not nice but customers thought that it was fine and should be allowed to stay and drink!!

Another job, customer phoned up complaining the custom made product was too short, I found a sample, measured it and it was correct, turns out this particular gent couldn't use a ruler correctly. He was measuring from the very edge of the ruler rather than the line that says 0!!

@TheOrigRights

My neighbour complained to me the leaves from the tree NEAR my house ie not even my tree, were going into her garden.

I just nodded.

Oh that reminds me! My neighbour complained to me because he ahd gone out on the piss and lost the key to his gate. So while climbing over MY fence he got poked in the face by a rose bush. he asked me to cut it back. (He has form for this sort of thing though- - last half term he came around and asked me to go and put our trampoline (newly taken down) back up in our garden because his GCs were coming to stay. I said we were going away and he just said 'So?' )

Dropped it on the floor on her way home, in wrappers, boxes and paper bags? So she took a photo and no doubt picked it up and ate it once she got home. Absolute chancer.

Love near a seaside town and once witnessed two old lady (coach day trippers) come marching back in to chippy as a gull had flown over and shat on one of their fish and chips as they were sat on a bench eating them. They were apoplectic that the owner didn't see that he should immediately replace them. He stuck to his guns but unfortunately there was a good samaritan in the queue who bought her another lot. They both thanked him whilst making pa comparisons between him and the owner and flouncing out.
Holidaymakers/day trippers are worst culprits for ignoring all the signs not to feed them as they've got really aggressive and nosediving at people,grabbing food off them etc. But then they are first to complain in these situations.

Live ffs not Love

I worked on a campsite in France. I had people complain to me about the weather, asking "so when is this rain going to stop then? I didn't drive here from the UK for rain".

They even wrote this on the customer feedback forms and marked us down for it 🤣

What on earth did they expect me to do about the bloody weather? Perform some magic weather spell?

This might be a shocker but it does rain in France sometimes and I can't do anything about it.

Aeeghhhh!

Someone once complained to me that they "couldn't use their accommodation to its full potential" because the grass was wet (it has been raining) and therefore wanted a partial refund.

I was stunned into silence!!

the biggest problem with complaining customers is at the time THEY are the only people on the planet.