Most ridiculous complaint

[PumpkinKlNG]

I was in McDonald’s today (I know 😬) and a woman came in to complain to the manager that her food had dropped on the floor yesterday and was demanding her money back, she said it happened on the way home. Aibu to think this is the most ridiculous complaint? I was amazed someone would actually come back the following day to complain about that, has anyone else heard of a more ridiculous complaint?

My DH just corrected me, it was actually also a radio play www.bbc.co.uk/programmes/b01064yd

I have a customer service role (I won't say what doing, very outing) but yes yes YES I can tell you similar stories to PP. People are more demanding and expect you to do everything for them these days. They can't think for themselves. One of our policies requires customers to use the phone or website and customers often say, "Why can't you do if?" because it involves data about you and I'm not privy to said data or my company would be in breach of the law

@purplebunny2012 I remember reading that one! 🐝

@Ineedaduvetday

One customer let rip at a sales assistant in John Lewis about how they should be 'ashamed of themselves' for not having more money off on Black Friday. Like the sales assistant made that choice ...

That really annoys me. I saw something similar in a garage one time, a man complaining to the person working there about the price of goods. It's part of a huge chain, something tells me that the worker didn't actually set the prices...

@Clearbloo

I was working in a retail shop in London, the phone rang so I answered it and it was our Head Office. A customer had called them, and was furious, to complain that it was past the opening time and the store was still shut. We had probably been open an hour or so at this point. HO said the customer was still waiting outside on the phone to them. I looked at the CCTV. The customer was trying to walk through a window.... a big sheet of glass, about 1m away from the actual door. I hate people.

I was in a bank one time, which had a lot of glass at the entrance. A customer kicked up a major fuss over something, then proceeded to attempt to storm out via a glass panel, obviously mistaking it for the door. The flounce didn't have quite the same effect as he thudded against the glass panel, with the sound echoing around the place, realised his mistake and had to depart by the door instead.

It can be interesting at times to read rebuttals from owners or managers of hotels, for example, on TripAdvisor if a review is less than stellar. Sometimes they probably do their own image more harm than good with their rebuttals.

There's a small hotel that I stay in from time to time when visiting a particular part of the country. It's not four star, or anything. It's comfortable, very well maintained and with lovely staff. The owner did rebut a review at one stage, pointing out to the reviewer that it seemed that nowhere he visited in the area seemed to be up to scratch for him. It was very cleverly worded, and the review actually disappeared afterwards.

@purplebunny2012 - it was made into a TV episode too. I remember watching it. Timothy West & Susan George were in it.

@Tangledtresses

The best one I've seen recently was a woman complaining to a tent company about lack of poles ruining their holiday. They had to get a hotel and travel home the next day 400 miles, crying kids upset husband months of planning etc

It was an air tent

You sometimes still need poles for an air tent, ours does

I worked for a high street bank. We regularly had people waiting to come in the minute we opened.

One day there was a fatal car accident right on the main road into our town, it happened at 8am which obviously caused the roads to be closed and most staff where caught in the backlog. It meant we couldn't open that day until 9.40. Two members of staff who walked to work waited by the door and explained the situation. They simply couldn't open, they didn't have keys, most other banks and several shops where in the same situations.

We had three written complaints. We where so shocked. No compassions for extreme circumstances

@WeBuiltThisBuffetOnSausageRoll

They were probably thinking M&S still had a no-time limit refund policy like they did back in the 70s

That's still really taking it to extremes, though.

You might as well sue the butt off the maternity hospital where your grandma was born, because presumably owing to their 'gross medical negligence', she died - only 100 short years later

@SchadenfreudePersonified We learn about invitation to treat in Accountancy, too. There's also invitation to tender, but I honestly can't remember what that is!

[quote iklboo]@purplebunny2012 - it was made into a TV episode too. I remember watching it. Timothy West & Susan George were in it. [/quote]
Yes, I said it was a TV episode first of all, then corrected myself as my DH pointed our it had also subsequently been a radio play. The show started airing around the time I was born

Working at a supermarket during the pandemic has been....... interesting. When we had rationing of items a lady tried to buy 3 loaves of bread when we were limiting sales to 2 only. I told her this, never mind that we had fuck off big signs everywhere that said what the limits were. She argued that rye bread wasn't really bread, she was the only person she knew who actually ate rye bread so she should be allowed to have it. The other loaves she had were ordinary bread.

I pointed out politely that the rye BREAD label actually had the word BREAD in it so no, you can pick 2, which ones did she want? She insisted that if she came in tomorrow there would be loads of rye bread on the shelf, proving that no one eats it. I told her she could come and buy some then, even 2 lots if she wanted to! I felt like coming in to work tomorrow and buying ALL the rye bread just so she couldn't!( tho obviously I couldn't as the limit was 2 loaves for everyone). So entitled.

@LadyFannyButton, @Sadiecow, yes, do have a laugh.
Or, you could educate yourself.
In some circumstances, even people with only one eye can drive - I think you would agree they are partially sighted?
I'm embarrassed on your behalves:
https://www.rnib.org.uk/sites/default/files/Drivinganddsightlosss%202019.doc

[quote mineofuselessinformation]**@LadyFannyButton, @Sadiecow, yes, do have a laugh.
Or, you could educate yourself.
In some circumstances, even people with only one eye can drive - I think you would agree they are partially sighted?
I'm embarrassed on your behalves:
https://www.rnib.org.uk/sites/default/files/Drivinganddsightlosss%202019.doc
[/quote]
Oh educate yourself about the definition of lighthearted! Also look up irony!

I'll stand in the corner with the dunces cap on, happy now??

Jeez, please don't feel embarrassed for me, you don't know me and this is an anonymous forum.

If they had one eye they could use chip and pin. C+P is actually more blind user-friendly as the keyboard has a dot on the 5 to reorient the user.
Someone unable to see enough to use a handset should absolutely not be driving a car on the public highway.

I once complained. I also called up and apologised a week later.
I ordered a Chinese. When it came it stunk beyond belief. It smelt like horse manure mixed with grease.
I refused to take it off the delivery guy. I did pay. I called up the business to complain about the clearly off food!
I was in such a foul mood, I really fancied that chinese too. I cried so much cos I was so peed off.

Anyway, a week later I found out I was pregnant and all chicken stunk.
I phoned the chinese takeaway place up to apologise.
Next time I ordered from them they gave me my meal half price as they found it sweet I called up to apologise and 'they will never forget the lady who said their food was off when in fact she was pregnant!'
It also explained the floods of tears over no chinese food.
Every time I have ordered l from that place they send an extra portion of chicken wings for free (on top of their free gift)

@Sadiecow, yet again I'm embarrassed for you. It is possible to have vision good enough for driving, but not good enough to see well close up.
How do I know? Because I have a child with a visual impairment.
How about you tell me your experience of visual impairments and sight loss?
And as for being light hearted, I'm struggling to see how that works.....

[quote mineofuselessinformation]@Sadiecow, yet again I'm embarrassed for you. It is possible to have vision good enough for driving, but not good enough to see well close up.
How do I know? Because I have a child with a visual impairment.
How about you tell me your experience of visual impairments and sight loss?
And as for being light hearted, I'm struggling to see how that works.....[/quote]
I have absolutely no experience whatsoever! None!

But I do not believe that someone who cannot do chip and pin, can drive.

I'm sorry about your child, but that does not change my view that someone able to drive is unable to pay for petrol to facilitate that.

It would also have been an irrational complaint and stopped them being able to drive as the petrol stations could no longer facilitate signed for payments. With sight loss or any other disability,

Contactless came in a lot later.

@InMySpareTime

If they had one eye they could use chip and pin. C+P is actually more blind user-friendly as the keyboard has a dot on the 5 to reorient the user. Someone unable to see enough to use a handset should absolutely not be driving a car on the public highway.

Exactly!!

@Sadiecow, I bow to your superior knowledge and experience.....

@InMySpareTime

If they had one eye they could use chip and pin. C+P is actually more blind user-friendly as the keyboard has a dot on the 5 to reorient the user. Someone unable to see enough to use a handset should absolutely not be driving a car on the public highway.

That's what i took from it...