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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

New tenants are refusing to hand over my daughter’s parcels

334 replies

PerseverancePays · 27/07/2021 21:42

My daughter ordered £200 worth of clothes for herself and her baby from Next and forgot to put her new address on the order form. The courier has sent a photo of the door opened to her old flat with a man’s leg showing accepting the parcels. She asked her upstairs neighbour to pop down and get the parcels and hang on to them until I can get round there, but the new tenants have point blank said they’ve not had any parcels delivered !
I’m going round there tomorrow morning to show them the picture of them receiving them and seeing what they have to say about that.
If they still refuse, which is daylight robbery, would the police take any notice at all?
I’m also a bit nervous as I’m a short and small woman and easily intimidated. WWYD?

OP posts:
DewDew83 · 28/07/2021 21:04

Well, having now seem the update, obviously it is not theft if they have returned the item to the sender.

warmandtoasty2day · 28/07/2021 21:19

odfod with 'debbie downer' comment.

SycamoreGap · 28/07/2021 21:32

@KaptainKaveman

It's in some dictionaries because it is a word which has low level usage. You'll find similar 'wrong' words like 'ain't' in the dictionary too.
So what you are saying is the dictionary is wrong - fair enough if that is what you believe.

I don’t think there is any doubt that it makes no sense - I don’t need it to be explained. Smile

TopBlogger · 28/07/2021 22:06

I doubt very much that they've gone to the bother of contacting Next, got the return address, sorted a label, gone to the Post Office or arranged a courier, and sent it. All in one day 🤔

In fact if that ACTUALLY did that, I'd eat my hat. A chocolate homemade cake hat obvs

LawnFever · 28/07/2021 22:17

@TopBlogger

I doubt very much that they've gone to the bother of contacting Next, got the return address, sorted a label, gone to the Post Office or arranged a courier, and sent it. All in one day 🤔

In fact if that ACTUALLY did that, I'd eat my hat. A chocolate homemade cake hat obvs

I doubt you’d need to go to that much bother really, it’ll have a return address in the parcel I’d have thought and could be dropped at a post office with ‘return to sender not known at this address’.

To be fair to them the actual person it was addressed to wasn’t asking for it, they could’ve thought it was some kind of scam using the address.

LawnFever · 28/07/2021 22:28

Do you have a male friend or relative that could go round with the evidence and tell them the police will be called if they don't hand it over?

Nice bit of everyday sexism for good measure there, and why exactly would/should they have taken more notice of a person with a penis in this scenario?

MsHedgehog · 28/07/2021 22:36

@TopBlogger

I doubt very much that they've gone to the bother of contacting Next, got the return address, sorted a label, gone to the Post Office or arranged a courier, and sent it. All in one day 🤔

In fact if that ACTUALLY did that, I'd eat my hat. A chocolate homemade cake hat obvs

With Next, the returns label comes with it and there are no forms to fill out. You simply put it in a bag, stick the label and take to a Hermes shop or locker.

So it’s not impossible or an inconvenience for them to do that.

Whether they actually did or say they did and claim it was lost in the post is another question. Do they have proof of sending? If you take to a Hermes shop, you get a receipt.

DdraigGoch · 28/07/2021 23:06

@LawnFever

Do you have a male friend or relative that could go round with the evidence and tell them the police will be called if they don't hand it over?

Nice bit of everyday sexism for good measure there, and why exactly would/should they have taken more notice of a person with a penis in this scenario?

Because they do. If you want to win against a misogynist, you're going to need a man on your side. It's shit, it shouldn't be that way, but some twats are like that and until they shuffle off you are going to have to play their game if you want your parcel back.
DdraigGoch · 28/07/2021 23:07

@CambsAlways

It’s your daughters mistake, she should be dealing with it, it’s theft! It’s not their clothes, I would go round show photo and ask for parcel back,
The OP's daughter now lives hundreds of miles away. That's why people who live closer have been dealing with it.
LawnFever · 28/07/2021 23:11

Because they do. If you want to win against a misogynist, you're going to need a man on your side. It's shit, it shouldn't be that way, but some twats are like that and until they shuffle off you are going to have to play their game if you want your parcel back.

How is answering the door and accepting a parcel misogynistic?

DdraigGoch · 28/07/2021 23:40

@LawnFever

Because they do. If you want to win against a misogynist, you're going to need a man on your side. It's shit, it shouldn't be that way, but some twats are like that and until they shuffle off you are going to have to play their game if you want your parcel back.

How is answering the door and accepting a parcel misogynistic?

Because some sad men like their power games against women but cower as soon as another male turns up. Whether that would have worked in the OP's case, we won't know.
canigooutyet · 28/07/2021 23:43

I had some parcels delivered here, some mine, some direct neighbours and some my address but not my name.

Couple of days later had someone knock on my door, I knew them and knew they weren't the named person so I denied all knowledge. For all I knew it could have been them scamming the company

Days later still had these parcels so I sent them back.

Later that day had someone else knock for them, told them I didn't have them.

Later that day I had police knock on my door. Explained what happened showed them the proof of postage. Police said I did the right thing because if there was a scam because it was my address who do you think would get into legal trouble? Not the person named but me.

Some still think I had something to do with all of this as other neighbours got parcels in that name but my address.

And yes I had to open them to find out what companies were sending them so I could send them back. Not all had free returns labels and like fuck was I paying for someone elses returns. I was also able to advice these companies that the person has no connection to the property and to not deliver anything in that name. I also gave a list of companies to the police and asked them if they were following it up to please do the same,.

Feckingirritated · 29/07/2021 00:29

Putting aside the rights and wrongs of the situation, it’s really not surprising that they’ve been reluctant to hand the parcel over, is it? They’ve only just moved in, and they get a parcel that has the right address but wrong name on it (and a £200 parcel is going to be pretty big, even at Next’s prices). Then over the space of just under 2 days, they have 4? instances of people they probably don’t recognise trying to collect this parcel, but none of them are the named person, because they apparently live 3 hours away. I think in that situation, I’d be questioning whether I was about to be mixed up in a scam, and that returning it to Next would be the best option. I’d probably also tell you I’d returned it before I’d even done it just to get some peace.

MurielSpriggs · 29/07/2021 00:42

Because some sad men like their power games against women but cower as soon as another male turns up. Whether that would have worked in the OP's case, we won't know.

Why not assume they're racist? Or misandrist?Or prone to random violence? There might be all sorts of things going on, but not much evidence of any of it in the OP!

To the woman with a hammer every problem looks like a nail.

loosingmymarbles · 29/07/2021 00:59

Hope they sent them back x

NumberTheory · 29/07/2021 02:45

[quote DewDew83]@NumberTheory is entirely wrong.

The Theft Act makes clear that 'appropriation' includes any assumption by a person of the right of an owner, including where that person comes across the property innocently, without stealing it, and then keeps the property.

If they refuse to return it to the owner, it is theft.[/quote]
Yes, dishonest appropriation can include where someone holds on to it for too long, assuming a reasonable request from the owner is made. But that hasn’t happened yet.

I was not suggesting the new tenants can keep the parcel and the OP’s daughter is screwed. I was saying so far they hadn’t come close to meeting the mark for being thieves.

avamiah · 29/07/2021 02:54

So what happened?
Did they send it back, I’m a bit lost 🙃

Eviethyme · 29/07/2021 03:04

I'm very doubtful they sent it back. Either they opened them and now panic about that so have returned it so you don't find out or they haven't returned them at all but not its out of there hands.

I would leave it a week then contact next and if no parcel received I would ring the police.

BobMortimersPetOwl · 29/07/2021 09:10

I hope she gets her parcels, it's a lot of money to just put down to experience!

sunglassesonthetable · 29/07/2021 09:12

Don't know why but I don't think they've sent it back. Plus you get a receipt.

itsgettingwierd · 29/07/2021 09:18

Make sure you check with next it's been sent back.

If it's not then go back around and tell them you are involving the police.

keeponandonandon · 29/07/2021 09:34

I accidentally put the wrong house number on a parcel, I was getting it delivered to my Grandmothers as I wasn't going to be home - I hadn't realised that it hadn't been delivered for a few weeks as I was having quite a bit sent there due to Xmas and sons birthday. When I realised, I knocked at the house it had been sent to and they denied all knowledge of it and became quite hostile. However I done some snooping and found they had sold it on ebay (used their full name for their eBay account stupidly) - yet they still denied it. I contacted the police and they said that it was theft and went to speak to the neighbour who all of a sudden remembered and offered to pay me the full amount of £200 instead of getting arrested! Karma bit him on the bum as he only got £170.00 on ebay, then fees on top of that 🤣

I had recognised that it was my fault for putting the wrong number and thought I would have to swallow it but when I spoke to the police they said it was in my name and the neighbour had not ordered it, therefore they should have refused the parcel, instead they intended on keeping it. Therefore it was theft.....

LawnFever · 29/07/2021 10:23

@sunglassesonthetable

Don't know why but I don't think they've sent it back. Plus you get a receipt.
I’d send it back to stop all these people I didn’t know bothering me constantly about a parcel that they’d made the mistake with when I’d only just moved house.

Who’s to say they don’t have a receipt? Confused

StoneofDestiny · 29/07/2021 11:16

Doesn't sound like they sent them back to Next - they'd have said that in the beginning. Hope they have for your sake.

Abraxan · 29/07/2021 11:21

@Mamamamasaurus

You want to involve the police because your daughter didn't update her address? 🤔
Well clearly that isn't why they want to involve the police.

The reason is because someone has taken in the parcels and kept them / they've stolen the parcels which were not addressed to them.

Everyone can make a mistake.

Putting the wrong address is a simple mistake to make especially having just moved house.

Accepting and keeping someone else's parcel, whilst knowing it's bit yours, is bit a mistake. It's stealing.