Active discussions

Meet the Other Phone. A phone that grows with your child.

Meet the Other Phone.
A phone that grows with your child.

Buy now

Please or to access all these features

Talk
AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

Delivery driver tried to run into me

315 replies

Kazkepper123 · 11/03/2021 21:21

Long and short is that I had a delivery today. Pallet was over 2 metre high and they wouldn’t deliver it to the back of the house. Every other delivery has been delivered this way. He wouldn’t tell me why he wouldn’t do it. It could have been there wasn’t enough space or whatever but he wouldn’t say.

I asked him to take the delivery back as I didn’t want to be liable for a pallet on the main road that wasn’t secured properly (was no wrap at the bottom) and I hadn’t signed the tablet. He refused.

As the driver was closing the back of the van etc I stood at the front of the van and tried to call the company. The driver than tried to drive into me. Had to call the police etc.

AIBU for standing in front of the truck and him trying to run into me? I was on the phone to his company.

OP posts:
MaliceOrgan · 12/03/2021 00:40

Is the palette still on the pavement/street?

Did you break any bones?

2ndtimemum2 · 12/03/2021 00:44

@MaliceOrgan

Is the palette still on the pavement/street?

Did you break any bones?

I want to know where the pallet is too!!
Reinventinganna · 12/03/2021 00:55

Did he hit you with the van?

SoulofanAggron · 12/03/2021 01:03

If he'd really intended to run into you, you'd be in hospital most likely. He does sound like an aggressive twat though. I hope the company do something about him.

KarmaNoMore · 12/03/2021 01:15

This reminds me of a neighbour of mine. She is utterly nasty, aggressive and demeaning. An absolute bully, particularly when dealing with tradesmen, delivery drivers, city clerks and everyone she deems below herself.

She abuses people, threatens them, corners them until they snap and then she starts claiming she was attacked, taking photos and email us all with details of her “ordeal”. Absolutely horrid that woman is, it makes me sick to get her emails, describing herself as a victim while narrating how she abused the other person.

In this case OP, It wasn’t his fault the delivery was badly packed and as much as you say it was not safe to leave it outside, it may have not been safe (physical or liability) to try to go the extra mile and bring it on to your house.

You threaten a man to get a favour, he was unreasonable but you seem to be the one who started and insisted in trapping him when he was perfectly on his right to leave after dropping off the delivery as per instructions.

RantyAnty · 12/03/2021 01:35

What I want to know is what you ordered?

1forAll74 · 12/03/2021 01:38

It sounds like you could have removed some things off the pallet, bit by bit. dragged them bit by bit if they were a bit heavy, I am an oldie, and would have helped you to get sorted if i had been walking past your house. But wouldn't have stood in front of his van, when some hassle had gone on between the two of you, and you were phoning the police.
I might have run you over,if you were in stroppy mode style !!

Nith · 12/03/2021 01:44

You told him to take it back, he was complying with your instructions, so you chose to stand in front of his truck to stop him doing what you asked.

He took the delivery back like you asked him to.

Where do people get this fiction from? OP very clearly says he refused to take the delivery back.

And why do people fixate on kerbside delivery? Surely delivery to a road at the side of the house instead of in front is still kerbside delivery and couldn't realistically have made any difference to the driver.

BurgundyBells · 12/03/2021 01:59

But did you die though?

Original poster
Kazkepper123 · 12/03/2021 02:10

@KarmaNoMore nope. There was nothing in the delivery stating it’s pallet and kerbside.
There was no reason why he couldn’t have took it around the side of the house.
Wasn’t packaged properly and yes they are liable for their own driver, other items in the truck, and offloading.

OP posts:
Original poster
Kazkepper123 · 12/03/2021 02:13

@1forAll74 yep I could have done if it was at the back of the house as requested. I’ve done this with all my other deliveries, including 50 bags of 20kg gravel.

The issue I have with offloading at the side of the road is that it wasn’t packaged correctly, so it was liable to topple over and I’m not comfortable with 220kg falling into a public road, pavement, people etc.

OP posts:
Original poster
Kazkepper123 · 12/03/2021 02:14

I ordered of Etsy and throughout the whole process no reference was given to kerbside, pallet and access

OP posts:
Original poster
Kazkepper123 · 12/03/2021 02:15

@1forAll74 the package was taller than me, so lifting 22kg from overhead, from an unsteady load, its the safest for anyone.

All the driver had to do was take it around the back of the house

OP posts:
Original poster
Kazkepper123 · 12/03/2021 02:19

@Nith it depends about access and timing. I don’t think a pallet can be offloaded using that hand pump thing from the truck to the pavement. If the payment is bumpy it could break the pallet etc. This pallet was taller than me, I’m guessing around 180cm tall.

OP posts:
Original poster
Kazkepper123 · 12/03/2021 02:30

@KarmaNoMore completely incorrect. I refused a delivery. The delivery company driver should have taken the pallet back as requested. He didn’t, he left what I considered an unsafe load at the side of the house which I was liable for.

I called his HQ to get them to sort it, he tried to hurt me. Cab has CCTV, police and company will call me tomorrow.

All the driver had to do was bring the pallet around the back of the house like every other delivery I’ve had. He said he didn’t have time. It would have taken a few minutes.

As he didn’t do that, I refused the delivery because it’s an unsafe load for public road. Around the back is safer.

He didn’t, instead he lost his cool and tried to drive into me.

It’s all on his cab camera. He’s going to cause a lot of people head aches.

Quite simply it’s a chain of events (all not mentioned her) that sparked an outcome.

The haulage company is responsible for transporting safe loads. This load in my opinion wasn’t safe as it wasn’t wrapped at the bottom. 220kg ready to fall on your darling child. Think about it.

Secondly, the company I bought from has to package goods correctly. The items were stacked too high and not secure enough. I can protect myself and those people around me.

Thirdly, the company didn’t say delivery was kerbside and also on a pallet. The item I was expecting was smaller, that didn’t arrive today. The item is still showing as not dispatched on Etsy. Neither did I receive a call saying they are on their way. So I had no way to know the delivery was today.

OP posts:
Original poster
Kazkepper123 · 12/03/2021 02:32

@1forAll74 you realise he did actually get within inches of me? I called the police because that action isn’t correct. By the nature you are thinking such threading and potentially life endangering action is funny, shows your character.

OP posts:
Original poster
Kazkepper123 · 12/03/2021 02:33

@AintNobodyHereButUsChickens police called me just before 11. I’m going to receive a call from them tomorrow. I’ve also asked for the CCTV from the van.

OP posts:
arcof · 12/03/2021 02:39

So did he put the goods back in his truck in the end or what happened? Why did he stop the truck after nearly driving into you? Or did he actually drive off? Did you get the goods round the back? How? So many questions!!

WellThisIsShit · 12/03/2021 04:21

It sounds like you were having rather high expectations at the beginning, however, that is no reason for it to have devolved into a situation where someone tried to run you over!

Also refusing to take back the delivery is not okay either. He would have been justified in being very annoyed about it, but normal people control their feelings adequately and don’t attempt to drive into, or even simply ‘through’ someone. It’s just NOT okay.

So much victim blaming here.

You could have been utterly unreasonable and a right pain in the arse and still expect not to be driven into. Because violence is not an acceptable response to a very domestic type of situation.

It’s not like you declared war on him, or did violence to his family is it?

Doesn’t excuse your behaviour if you were unreasonable at the start. But these two things should be regarded as separate things, and not as an excuse for a mans violence.

chaosrabbitland · 12/03/2021 05:10

[quote AWhisperWillDoIfThatsAllYouCan]@chaosrabbitland

They arent insured to be delivering onto people's property. Some drivers might do it, but they shouldnt be. What if they take it round someone's back garden and that person has pets or children or expensive garden furniture or anything really, and they drive over them or drop the delivery onto them or anything. Kerbside means kerbside. Why would you expect anything more?[/quote]
because i honestly think it does not hurt to go out to be a little bit more helpful , yes i do get what your saying , but if i had a kerbside delivery i wouldnt be able to get it onto my property if it was heavy , i live alone with my dd , my best mate hardly leaves his house because of covid so i would be shafted if a driver refused to go just that little extra mile , maybe the op is in a similar position to me

Flowerlane · 12/03/2021 05:31

I deal with delivery drivers all day every day for my work and have pallets delivered constantly throughout the day. I have never met a driver who was unhelpful in 18 years. Also never been told they won’t drop it to the area I request and they have taken things away when asked.
Guessing I have been lucky...

emilyfrost · 12/03/2021 05:47

YABVU. There’s no reason why he should have to deliver it round the back, and he told you he simply didn’t have time to (despite you claiming earlier in the thread you didn’t know why he wouldn’t Hmm) How other companies deliver is completely irrelevant.

You escalated the situation by trying to stop him leaving - you should never stop anyone trying to leave a situation they are uncomfortable in.

It is not up to you to police anyone else’s behaviour and it is not okay for you to try to trap people and hold them against their will - the police will address this with you.

AwaAnBileYerHeid · 12/03/2021 06:05

You stood in front of him and blocked his escape, trapped him in? You sound awful.

Winebottle · 12/03/2021 06:09

Yabu reporting it to the police if he didn't actually touch you. Pulling away from a standing start when somebody is stood nearby (and acting in what he may say was a threatening manner) is completely different to aggressively driving at someone at speed. It's not life threatening and the police won't do anything about it.

JustAnotherPoster00 · 12/03/2021 06:12

@Hont1986

Unless you left special instructions to deliver it to the rear of your property then the seller, and their method of delivery, has fulfilled the contract by delivering it to your home address. If you don't want it left on the road then you'll need to arrange your own way of getting it inside. YABU to make this poor delivery driver late for his other deliveries, likely risking his job, due to your lack of planning.
OP sounds like the type of customer who doesnt want to pay for the additional delivery costs and Im sure the first time she ordered the driver was being nice, so OP continues to order kerbside with no additional costs to account for the drivers extra time dropping the load off where OP has bullied previous drivers with her 'well all the other drivers drop it there, so I'm going to call your company and bully you into doing what I want' She didnt get her way this time and instead of thinking 'win some lose some' decided she was going to make life difficult for this driver by not only threatening him with a call to his company but by making him late to his other drops, Was he trying to drive away before you stood in the way and so now 'he tried to run you over' Im sure OP will forget to mention the fact that she expected more work for the standard price of a kerbside, anyone who has ever had a multi drop roll will know exactly what type of customer you are OP