Horrible woman in supermarket

[AnxiousSM]

I’ve just visited our local supermarket, it’s one of the cheaper, rush through at twice the speed of light ones. There was one queue that split into two tills at the end. The woman in front had two items and I had a trolley full. She was waiting to see which would be quicker and holding up the queue. I always join the slowest one as it gives a bit of time to get loaded up. I asked her very politely which till she would be using and she was really horrible, barked at me that it was her choice and I’d have to wait for her as the queue was for both tills.

I have severe anxiety and I almost burst into tears. Is this UR or am I being a wimp? I can’t stop thinking about it?? WTF is wrong with me?

She sounded very rude. There was no need for her to snap at you like that.

You are most definitely NOT being unreasonable. I have encountered many ignorant folk at supermarkets. People always make huge assumptions when dealing with strangers. Anxiety is awful; I can't speak to strangers in supermarkets, I manage a 'thank you' when the self-service assistant has to check something at my till (I nervous sweat profusely when I know they have to be called, it's horrible and embarrassing and I have to carry copious amounts of kitchen roll in my bag). You get knob heads everywhere but it would be simpler if we could just label them!

You did nothing wrong she was being a dick. I'd have just gone to one personally and started unloading.

They were both free if the customers at both were about to pay. She wanted to see which customer was going to pay fastest. She could have chosen a till and stood at the end ready to put her shopping on the belt

I don't blame her for telling you off. You were rude, very rude by telling her what to do when she was doing nothing wrong. She snapped because you were annoying. I'd probably would have done the same.

Hang on, I'm picturing one queue for a few self checkouts. If it's queuing for a conveyor type til it's totally different as they are separate queues and yes you have to load on if there is space on the belt.

I feel we need a diagram 😀

Till.

Some of the comments on here are just nasty to someone who is already struggling, why am I not surprised?

@dontdisturbmenow

I don't blame her for telling you off. You were rude, very rude by telling her what to do when she was doing nothing wrong. She snapped because you were annoying. I'd probably would have done the same.

Op didn't tell her to do anything. She enquired as to which till she would go to so that OP could go to the other one

@Vates

You are most definitely NOT being unreasonable. I have encountered many ignorant folk at supermarkets. People always make huge assumptions when dealing with strangers. Anxiety is awful; I can't speak to strangers in supermarkets, I manage a 'thank you' when the self-service assistant has to check something at my till (I nervous sweat profusely when I know they have to be called, it's horrible and embarrassing and I have to carry copious amounts of kitchen roll in my bag). You get knob heads everywhere but it would be simpler if we could just label them!

Wow. And it wouldn’t occur to you that you could actually be the knobhead?

She didn't need to be short with you. But what did it matter which till she went to if there were two tills. I wouldn't have understood why it mattered either.,

@AnxiousSM she wasn’t holding things up. She was waiting her turn. If it was me I wouldn’t snap at you but I would wonder how you thought I could magically predict which person in front would be finished first and as a result which till I would be going to as next in line! Maybe she has something going on in her own life which made her snap at you as it was a stupid question and probably seemed like you were rushing her.

YABU - you have no idea if she's an anxious person who doesn't like supermarkets and doesn't like strangers talking to her. also BU for even bothering to ask her, tbh, she had two items. She would have caused no obstruction to you whatever she did.

You have anxiety and don't like people barking at you? Don't ask them unnecessary questions.

@Fluffycloudland77

This is why I shop in Waitrose or M&S foodhall, you don’t get any of this shit.

I saw two men having a fight over a car parking space in Aldi car park once.

The only time I’ve ever witnessed a fight was in Windsor Waitrose. It was over Heston’s hidden orange Xmas pudding. It actually got physical and the police were called. I go to Asda, Aldi and Lidl a lot and have never witnessed anything.

She was rude and that is U

But the queue was for both tills so YABU to expect to do things differently cause you don't like it that way.

You can get rude customers in higher priced shops too

If it helps at all, having been the cashier in a supermarket then I actually didn’t mind if a customer was not super fast at loading. It gave me a little bit of time to pause, breathe etc before the items started piling up. Its far worse when the customer is impatient and the barcode scanner doesn’t work and you have to put the barcode in manually. So next time maybe don’t worry so much about getting everything loaded as you think you “should do”, you maybe giving the cashier a chance to breathe
General anxiety is horrible I know from experience, but I also think us anxiety-sufferers perceive the world and other people as less accepting than they actually are.

One queue for both tills. Don’t understand why you didn’t just wait like everyone else.

@TheYearOfSmallThings

You don't sound anxious tbh, just impatient.

Maybe the other woman also had anxiety and you'r pressuring her was exacerbating it. More than one person can have anxiety.

Don’t worry about it. Some people have very little emotional intelligence.

I don't blame her for telling you off. You were rude, very rude by telling her what to do when she was doing nothing wrong. She snapped because you were annoying. I'd probably would have done the same

The op didn’t say she did anything wrong! That is, until she snapped of course.
She’s the rude one for snapping during a complete non event, and you are probably rude and unpleasant too if you would have done the same.

Are we not allowed to talk to people anymore without them going hysterical?

Gawd some really harsh rude comments to the Op. Not sure why people are justifying this woman's rude behaviour. I don't think it's acceptable to speak to anyone like that.

So what if Op did happen to commit some "shopping faux pas" in asking which queue the woman was going to? It's a free pass to tell them they're "annoying" "deserve a telling off" "annoying" "asking stupid questions"?

Not only that but posters are piling on repeating the same tripe about Op deserving what she got. You're kicking someone who is already down.

What the fuck.

To whoever it was who said this sort of stuff doesn't happen in M&S (it was pages ago, this site moves SO fast I'll never get used to it) it certainly does! The only time I've ever been on the verge of losing my rag at someone's rude and entitled behaviour in a supermarket was in M&S foodhall. Ugh.
(Can't speak for Waitrose as I've never lived anywhere that's had a Waitrose)

@SmileyClare

Gawd some really harsh rude comments to the Op. Not sure why people are justifying this woman's rude behaviour. I don't think it's acceptable to speak to anyone like that.

So what if Op did happen to commit some "shopping faux pas" in asking which queue the woman was going to? It's a free pass to tell them they're "annoying" "deserve a telling off" "annoying" "asking stupid questions"?

Not only that but posters are piling on repeating the same tripe about Op deserving what she got. You're kicking someone who is already down.

What the fuck.

This.