Went into the food hall at M&S today, to enter you have to walk through the main shop to get to the back where the food hall is.
On my way through I was surprised to see people browsing the clothing rails and many people had their hands full of clothes/socks/scarfs etc which I presume they thought they could buy. I didn't notice if anyone was on the till but staff didn't seem to be challenging them at all, I did notice more than a handful of people in the main shop so it wasn't just one or two people being cheeky. Anyone else noticed this?