Haven't managed to read the whole thread yet (but I know a lot of people are saying yabu and I agree) I'm so tired of the "all carers are abusive and evil narrative peddled by the media, because of the minority of bad carers. Dont get me wrong ive seen some shit carers and companies (the issue was mostly management treating staff badly) but the good ones far outweigh the bad ones. I can look at this from both sides. My grandad has dementia and is in a care home, its been tough not seeing him, however the staff have been brilliant, kept us informed and facilitated window visits where possible. Cant speak highly enough of them.
Ive also been a carer for a vunerable man, with a challenging family. If you spoke to this is family, you'd be told that we (the team) were all evil, abusive, not doing things she wanted, not looking after the client properly, we should all be sacked etc. In reality this parent wasn't acting in the clients best interests and was very controlling. They tried to take away his independence by taking away his bank card, would take away his choice (ring up every morning and tell us what clothes she wanted him to wear) call and email around 10x a day, at times she knew were difficult (mornings when we were getting other clients ready, 11pm knowing they were in bed etc), barge into the house any time they liked, getting in other clients faces and going in their bedrooms, setting up random strange tests for staff, throw verbal abuse at staff,driving by the house at night, and making bizarre demands of staff which were undignified for us and the client, like asking us to sit in the bathroom and sing to the client while he was on the toilet. But to anyone she moaned about us to, would think we were awful, but there are 2 sides to every story. Eventually they removed the client from our care to care for them at home. 6 months letter they begged us to take the client back as they couldn't cope. The carehome in this situation won't be able to defend themselves either, as they have a duty to keep things confidential, so the only side you hear is the family which is going to be emotive.