I feel my husband is making us fools

[Wouldyoudoit2]

We engaged a company with good reviews to move our hot tub from one property to another. The distance is approx 100 miles.

We were quoted £600. Having had a hot tub moved in the past, this was the maximum I wanted to pay for this distance but asked if this was inclusive of VAT. We were told it was, all good.

The agreement was to meet (socially distanced) at one property at 9am for load and then the company had another job to do somewhere on the way, so the plan was to message or call and give a guide as to when they would be arriving at the other end and we would get there to ensure access is available for drop off.

My husband goes to the property as planned at 9am. The company did not arrive until nearer 10am.
I get a message from my husband to say it has been loaded on to the truck and that they will be taking it back to theirs (not sure if it’s a lock up or home) and bringing it to destination property on Monday.
They will wash it over the weekend and do the service on Monday at the house.

I’m fuming!
Here is my side: I feel that my husband has just allowed a company to drive away with our property and they could do anything over the weekend such as create jobs/repairs that they will come across when servicing it on Monday.
He has allowed this as the guy is running late (not my problem he has been more than one job for the day in the diary and arrived late) and it will make it easier on everyone.
The guy has offered no discount for moving the goal posts. I am quite happy to wash my own hot tub over the weekend and can accept he may run later but want my hot tub to be delivered on the same day as planned.
I then find out he is not charging VAT. I didn’t want a cash job, again this guy is manipulating the situation to suit his agenda at no cost to him.

This is just not what was agreed and I’m not happy.

My husband thinks I’m too cynical and need to trust people.
I think he is being foolish.
Who do you think is BU?
I’m also annoyed that he did not call to discuss whether I agreed with this change.

(The hot tub cost £15k when new. Please don’t take that wrong, it is just factual information as to what they have in their care over the weekend).

The above kind of puts your first world problem into perspective OP.

You could think that about everyone - mechanics could engineer problems with your car and charge to fix them; emergency plumbers could break pipes on purpose - for the most part, people aren’t pricks.

Have you got it back in the new place yet??

If the item being transported was a diamond ring worth 15K I’d be very very worried about its whereabouts - but a lumping great hot tub? Nah! It’ll be fine OP, calm down. If it doesn’t transpire on Monday as agreed, then start to worry.

Op I’d be pissed off too. It’s exactly the sort of thing Dh would do, unless it involved his precious bicycle. But when he found out I was upset about it, he’d be back on the phone to the company to tell them that actually, no, it wasn’t ok.

What sounds weird to me is that they won’t deliver it till Monday. Why not the next day? If they absolutely couldn’t honour their same day agreement, for a genuine reason, I would accept first thing the following morning. But not three days later! That’s taking the piss.

I couldn’t get excited about the VAT thing though.

Yup over the top and controlling of you

MadameMeursault
You are absolutely right.
I will take a long hard look at myself.
Is that ok? 👍👍

OP do let us know if it turns up in the right place on Monday and in the same condition as when it left. I am invested in this now.

If he isn't charging VAT, doesn't that mean you're getting a reduction in price?

Meanwhile...in Syria...

There's nothing clever about that comment, you could do that on any thread.

I think most people really couldn’t get worked up about a hot tub atm.,

I totally get OP’s point - you employ someone to do a job, then on the day they change plan. They could have phoned first thing to explain and ask if you wanted them to store or if they could pick up and deliver on Monday instead.

OP I really hope they are genuine and they turn up onMonday with a sparkling clean hot tub, please call me on here and let us know!

To those thinking it’s no big deal, are you honestly saying that if you had an expensive item being moved, and the removal firm said they take it to the depot and bring it back a couple of days later, you wouldn’t bat an eyelid? Not being called and told there’s a problem, not being asked if it’s ok to change plans before they arrive, just having your stuff loaded in a van and driven off on a promise?

Hope DH has documentation and ideally pics of the van/registration in case of the worst

I would share your concerns over whether insurance was in place over the weekend at the storage location for the hot tub. (Albeit not an easy thing to steal!).

Hands up, I have to confess that my husband has a more relaxed approach to admin/jobs than myself, and he probably feels I unnecessarily micro-manage things at times. However, in this situation, I wouldn't expect him to call me to discuss the change in plans as I don't think it's a sufficiently big deal. Also, I can understand that the current situation does create delays and challenges for tradespeople.

Hopefully it turns up tomorrow and puts your mind at ease!

What's there to get upset about right now? Why ruin your weekend with something you cannot change or control. You or your husband might be dead before Monday! Then how much does it REALLY matter about a damn Hot tub?

If it's not going to bother you in 5 years time, it isn't worth bothering about for more than 5 minutes now.

Get on with your weekend appreciate the here and now and see what tomorrow brings.

Gosh OP, your everyday life must feel very, very difficult if you’re this upset about something so small?

There are a lot of jealous people on this thread. It's the old don't come here looking for recipe ideas when others are scrabbling for food out the bins and would love to have a kitchen to have a recipe dilemma in....

I think the fact that you didn’t realise that mentioning the price of the hot tub might be an issue (in terms of inciting jealousy) is actually exacerbating it! But it doesn’t matter what other people think, in the grand scheme of things.

fascinated she did - she said ‘please don’t take this the wrong way’.

All this fuss about first world problems & it's only a hot tub - we are talking about £15k of the OP's money.
Ok she was able to spend money on a hot tub that is probably more than some people earn in a year but it's her money to spend as she likes.
You read of posters on here that earn six figures minimum - well that might be her situation or she could've saved up to buy it & is a massive investment for her so I suggest the denigrating posters get over themselves.
I wouldn't be happy about what has happened.
The goalposts have changed massively, the timing has been altered to the guy's favour, you don't know where it is, what the insurance situation is, the price is changing & it's an expensive piece of kit - would anyone like to do the same with £15k? He's not providing you with the service that you paid for.
I hope your husband took photos of the tub before it left to show the condition & had the nouse to photograph the van's number plates, etc. I think also he should've contacted you to say what was happening.
Best of luck OP for tomorrow, I hope it all works out ok for you.

Good grief some of these comments.

If it really was a rule that you could only post about your biggest worry, or only post about something worse than people dying, it'd be a pretty empty forum.

@MadameMeursault you really are a nasty piece of work.

I actually agree with the op.
The agreement was for the item to be collected at a set time and delivered at a set time. Isn’t that the point of paying for this service?

Bit of practical advice - get a tracking/ gps device fitted somewhere to the hot tub when it's in transit so you can see where it is at all times.