Advice please on neighbour

[Sidalee7]

Live in a cul de sac with mostly semi detached houses. We live next door but one to a mum and her daughter who is 6. Since lockdown started the daughter is at the neighbour in between’s house shouting/screaming at the neighbour constantly. Apparently the neighbour told her off for something at the start of lockdown and the child now screams “I hate you” and “you are stupid/a poo/a witch ect ect” ALL THE TIME. It’s making being in our garden a nightmare.
Yesterday I saw the mum outside their garage and the daughter was shouting abuse into the neighbors letter box.
I said (calmly and in a low tone) : please can you stop her doing that, it’s horrible. She screamed at me YOU are horrible (never had a problem with her, would always smile and say hello) My daughter has SPECIAL NEEDS she is autistic it’s not her fault.
I still feel shaking and horrible from the confrontation. I hate the thought that she thinks I’m not understanding of her daughters autism. But surely she can try to stop her daughter rather than letting her and not telling her to stop?

It was brought up as part of the wider discussion and in direct response to a previous comment but yeah, you carry on doing whatever this this thing is that you're doing. Well done you, you won the internet today.

@KKSLIDER
You come across as very argumentative. But that will not distract from the central theme in this thread which is a bullying campaign targeted at a vulnerable old lady. Let's hope she is given the support to deal with this unacceptable, anti social behaviour.

There is certainly someone being argumentative here but it isn't me. You've had issue with me since you first appeared on the thread and I've done nothing to deserve or warrant it. I don't know what your deal is but right now you don't come across as a particularly nice person and I won't be engaging with you further.

There is certainly someone being argumentative here but it isn't me

Update: Just got off the phone with my ndn. She phoned Social services who were really nice to her and reassured her that this is unacceptable and needed to be stopped. They are going to send someone round to talk to the mother.
They also advised her to call the police the next time it starts and to record it which she has been doing.
She sounded relieved that they had taken her seriously so fingers crossed things will get better.
Thanks for all your really helpful comments on this thread, until I read them I don’t think I appreciated how important it was to report.

Great to hear it's moving on!
Fingers crossed it gets sorted asap so everyone can feel better. The stress must be immense.

Brilliant news. So distressing for both you neighbour, and this little girl (who is clearly not being cared for very well).

They also advised her to call the police the next time it starts and to record it which she has been doing. She sounded relieved that they had taken her seriously so fingers crossed things will get better. Thanks for all your really helpful comments on this thread, until I read them I don’t think I appreciated how important it was to report

That's really positive news OP. Great that she has been told to phone the police so that she has the support of them as well. You have done exactly the right thing and hopefully you can continue to offer her support. Hopefully this campaign of harassment will end.

I I h my god that's awful! Autistic or not the mother should at least speak to the neighbour and explain.

That’s a great update. I hope it all stops for your neighbour. And well done you for speaking out and checking on the neighbour. She probably feels so relieved.

Do you know what it’s like trying to calm an autistic child having a meltdown

Don't be ABSURD. You don't allow your child to terrorise an old lady daily and stand there and do nothing. Well maybe you do I don't know. It is yet another example of shit parenting.

I'm so pleased to hear that social services are taking it seriously. Nobody should be made to feel scared in their own home like this. Fingers crossed it gets better soon for your neighbour.

Do you know what it’s like trying to calm an autistic child having a meltdown

Do you let your child scream through vulnerable elderly peoples letterboxes then?

Great news OP. I think she will feel much better knowing she has your support too.

That’s a really good update. I hope for both your neighbour and the little girl that this situation will be resolved.

That’s good news 💐

good to hear op and if she needs backup maybe u can talk to the police when they turn up aswell