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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Someone has stolen my takeaway

201 replies

PurpleSproutingSomething · 09/11/2019 21:26

[light hearted ish]

Ordered on one of the big delivery groups for some food to be delivered, unfortunately the driver delivered to the wrong house, where the woman has happily accepted her free order of food!

WIBU to search the bins of every house on the street where the driver was last seen?

Have ordered pizza now, but didn't want pizza and we're £50+ down until a refund is issued. HANGRY!

OP posts:
Biomed · 10/11/2019 18:33

Not really the same as it was my fault but I once ordered online and forgot to put my new address, we moved around 2 months previously. They took it to that house and the new occupants (who had our forwarding address) took it knowing it was ours. I couldn’t get a refund because they hadn’t technically done anything wrong

KatherineJaneway · 10/11/2019 18:50

@Pipsandpops Bit off topic but do you tip the delivery person? We are waiting for food to be delivered -first time ever-and we don’t know if we are supposed to tip or not.

I do. Can't be a fun job.

Wuppie · 11/11/2019 09:28

Went to MaccyDees drive thru one morning, grabbed a bagel meal and coffee. Plan was to sit in their carpark, eat it, listen to the radio....then go work. Parked up, opened bag to find a Double sausage Mcmuffin instead of the Bacon egg bagel.... thought about walking back to the store which was metres away but thought sod it, still not a bad deal....two bites of the Sausage muffin I had a tap on the window with a staff member offering a bag...Sorry they said, we gave you the wrong order.... Nice!! Had twice the Breakfast of Champions that morning.

Joyce2014 · 11/11/2019 10:01

Better get in touch with the newspaper!!! 🙈🤦🤣

LightsInOtherPeoplesHouses · 11/11/2019 11:27

There's a local Indian takeaway that has repeatedly tried to deliver to us when it's for our neighbours. I've always pointed them in the right direction, but it's happened so often I'm tempted to accept it to teach them a lesson!

Polydactyly · 11/11/2019 17:39

We used to get people buzzing and knocking on the door to our flat with Mac Donald’s and various other deliveries.
It was constant and often at ridiculous times in the night and throughout the day.
One morning the driver got in and came to my door insisting I must have ordered the machines breakfast because his app said our door number.
I was adamant I hadn’t. He suggested perhaps I’d accidentally ordered on my phone without realising. Sorry but even my bum cheeks aren’t that talented! (Sadly)
A number of weeks into little sleep with a newborn and I got fed up with them constantly waking the baby up so I asked to see the drivers app to see... they had written in the instructions to buzz our flat so as not to disturb them upstairs because they were often hungover... it literally said it right there in black and white. I stormed up there to the offending flat with crying baby in hand and We haven’t had a problem since.
I told him if he ever did it again I’d be accepting my free food as an apology for waking my baby up so often. The driver told him if I’d accepted he order there’d be nothing anyone could do because it’s be his fault for writing my door number in.

KTheGrey · 11/11/2019 17:46

@Polydactyly
But how did they get their food if you were being buzzed and they were too hungover to answer a buzzer?!

Emmak789 · 11/11/2019 17:50

Its so annoying when you and the family are hungry, it's cold and wet outside and everyone is starving and your delicious hot food doesnt arrive! You wait an hour then it gets to 1hr 20 and everyone is ready to eat the table, you call the take away and they say it's been delivered and you realise something has gone wrong and the wait for food will be even longer. Its so diasppointing and takes all the joy out of the take away.

Delivery drivers really should check the addresses they are delivering to and also people need to be honest. Dont accept other peoples food, the business its self is the one that loses out and in this day and age where businesses (except Mickeyd and KFC or the like) struggle to survive it's really not on to do that. Where is the honesty!? The food isn't free, someone has to pay for it and it will be either the business or the delivery man. My family used to have an Indian takeaway and we had to close it down because we couldn't afford the ever increasing business rates, our profit margins were small so I understand how these take away owners feel.

Emmak789 · 11/11/2019 17:54

@Polydactyly the cheeky sods for doing that to you!

Watisiitallaboot · 11/11/2019 18:00

What is to be achieved by searching bins? 10 mins that you'll never get back and what will they do with the evidence? Police won't attend burglary as it's not seen as important crime.

DuesToTheDirt · 11/11/2019 18:13

No need for passwords surely, takeaways always take a name and phone number - they could just ask you for this when they deliver.

BitchyArriver · 11/11/2019 18:22

I ordered a KFC on the 14th October and several of the items were missing. I have finally received a refund today (4 weeks later) after much chasing and emailing. It was only for £12 but it’s the principle of it.

The worst thing is that I called both KFC and Just Eat straight away to explain the situation and asked (very nicely) if they could send the missing items in a new delivery but they said no, couldn’t do that could only refund.

One of the missing items was the dip bar and I had run out of ketchup in the house. 😭😭😭

Never ever using Just Eat again. I was going to delete the app but on second thoughts I’ve decided to keep it so I can see who’s still delivering. Then I’ll call the takeout direct so at least they get all the money from the order.

My local Chinese restaurant is below our flat so always collect from them. The woman who owns it says that customers like me that phone up get put to the front of the queue and she pushes back the Just Eat orders.

She told me she does this as not only are the phone-in customer generally regulars, but also she doesn’t have to pay fees of 30%+ of the order. In view of that occasionally we get a free appetiser, couple of beers or Cokes or of bottle of wine for free with our bigger orders.

Again, never using Just Eat again. Uber Eats are much more organised and although their fees are high as well, at least they do the delivery and logistics for the restaurant.

Shower of bastards. OP for you ...Flowers

PolkaDot41 · 11/11/2019 18:26

This happened to us as well!!! Was fuming!! Wanted to knock on and get it back but hubby didnt want to make a fuss!!😫😫😡😡

LittleTopic · 11/11/2019 18:27

I don’t get this! We quite often get delivery drivers knock on our door as our neighbours either side don’t have very visible door numbers and I’d never dream of taking their food Shock

The best one was when we lived in flats, a neighbour signed for our £200 Amazon delivery, denied all knowledge to my DH and said they hadn’t delivered it to him. When we called Amazon they told us they had satellite photos of him signing for it and promptly took him to court Grin

TinyTickler · 11/11/2019 18:29

My husband was once halfway through accepting an online shop assuming I'd ordered it when I came down and stopped him!

GreyhoundzRool · 11/11/2019 18:30

No one delivers where I live - can’t get deliveroo etc either. Going out to get it is the only option so mostly I don’t bother. Frustrating but good for the pocket & waistline !

CottonSock · 11/11/2019 18:31

One of my neighbours stole my weekly Tesco shop. I often had to quite firmly decline takeaways that are not mine.

MissConductUS · 11/11/2019 18:34

When we called Amazon they told us they had satellite photos of him signing for it and promptly took him to court grin

Satellite photos? Really? As an Amazon shareholder I'm both pleased and concerned. Grin

A dashcam video from the delivery vehicle is more likely.

RightOnTheEdge · 11/11/2019 18:36

One of my neighbours stole my weekly Tesco shop.

I am properly Shock Shock

user1495714029 · 11/11/2019 18:36

Never thought of that, that's good thinking.

HeavyLoad · 11/11/2019 18:43

This is one of my biggest fears. It is bad enough when thwy forget an item from your order. Didn't know it actually happened to people. Maybe they should start having something thw driver scans on your app once it's delivered.

Actually we did once get given the wrong takeaway but didn't realise til we had got the kids in bed and we got everything out so just ate it anyway and assume the other customers did the same with ours! It was quite nice having suprise dishes we wouldn't usually order!!

JacksonPillock · 11/11/2019 18:43

Out here in Ruralshire I'm getting even more bewildered by this Deliveroo/Uber Eats/Whatever stuff... Are all of you truly too lazy to actually telephone local takeaway and go and collect your order, thus ensuring that what you bring home is actually what you want?

I bet you drive to get it though, am I right?

I might as well ask if you're truly too lazy to WALK and collect it!

Of course, you'd never do that because... well why would you walk 10 miles when you can just drive it? And there you have the answer to why everyone else gets their food delivered.

LaMereDuChat · 11/11/2019 18:55

I'm from Ruralshire and was really excited to be in a big city for work a few weeks ago, meaning I could order a takeaway from Deliveroo... what a mistake.

6.30pm - came down from my hotel room to find driver standing next to a fried egg in the lobby. My egg, from my katsu curry. Looking at the boxes, he'd dropped it, scooped it up and was hoping to hand it over...

7.30pm - reordered meal arrives. Is stone cold and missing something vital.

Basically, I think Deliveroo is a load of old arse, and it doesn't sound like any of the others are any better!

BiBiBirdie · 11/11/2019 19:07

Our local Chinese restaurant aren't on Deliveroo or the likes of, in fact apparently because we have a lot of student houses they won't take our postcode.
Anyway, ordered our usual Chinese takeaway and had a little chat with the lady on the phone as we've been using them for years. Order came to about £20.
Guy turns up to deliver, we pay, and DH said there was a lot there did I order something extra.
It had our order, plus half a duck and all the side bits, an extra curry, an extra rice and all sorts as well.
I gave her a callback and asked did she want the driver to grab it as it was still sealed and hot.
She said no, have it on us, our mistake and you were honest.
Also had DH collect a KFC when it was pandemonium in there. He got home and they had given us about £50 of food along with our order. He rang and the woman thought he was saying they had missed food off, so he gave up. KFC freezes better than you'd think

Shannith · 11/11/2019 19:09

It's never happened to me. To be fair, where I live I'd probably know who it was for and be able to redirect. Sticksville.

But I have had to savagely eat a tiny cracker, a stick of celery and a lump of cheese because I want a takeaway now. Bastard low carbing.