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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Someone has stolen my takeaway

201 replies

PurpleSproutingSomething · 09/11/2019 21:26

[light hearted ish]

Ordered on one of the big delivery groups for some food to be delivered, unfortunately the driver delivered to the wrong house, where the woman has happily accepted her free order of food!

WIBU to search the bins of every house on the street where the driver was last seen?

Have ordered pizza now, but didn't want pizza and we're £50+ down until a refund is issued. HANGRY!

OP posts:
stargazer2030 · 10/11/2019 04:39

We have had the reverse but not for free. We were in the pub 2 mins away. A Chinese arrived. Dd presumed we had ordered, paid for it then rang to tell us our food was here.
We didn’t even know where it was from as no menu in the bag so couldn’t ring up. One of the neighbours must have been pretty hungry but no idea who (it wasn’t next door as asked them).

Curtainly · 10/11/2019 04:40

@MoaningMinniee you can't fathom why someone might have food delivered to their door? Bore off, there's always one.

Lofari · 10/11/2019 05:19

I live rurally too.
Love a Just Eat cheeky takeaway treat. So do my kids.

thatguiltyfeeling · 10/11/2019 05:32

On the fifth I had a dominos delivery arrive at my door, and I just automatically went to accept it, especially as it was my usual order, until I remembered I hadn't ordered one and had to watch him go to my neighbour instead.
We're quite lucky with just eat, I use them for a local takeaway that I adore but I'm too anxious to phone to order. I've never had any issues with them so I'll continue to use them, but god knows what would happen if they messed up and I had to phone to try and sort it.

ThumbWitchesAbroad · 10/11/2019 06:14

I used to live in a house that was number 1. There was also a 1A but it was nowhere near my house (really weird road set up).
I frequently got attempted pizza deliveries at mine, and not only did I never accept them, I quite often took the driver to where the actual correct property was (as it wasn't straightforward to explain).

I hate dishonest people and I also hope she gets sick from it, CF neighbour thief.

frazzledasarock · 10/11/2019 06:19

I used to get food wrongly delivered to my door, as the house a few metres down from us and round the corner is the same number as us but a different street.

I always pointed correct houses out to the delivery person.

And neighbour does the same back.

I’ve never accepted an incorrectly delivered take away. I’d be so upset if I were waiting for food and a neighbour stole my dinner.

I also hope the thieving cf neighbour gets the squits.

MonstranceClock · 10/11/2019 06:39

We accepted a dominos order once. It was almost the same as ours, we just thought they had made a few mistakes. Until ours turned up half an hour later Grin

Nyon · 10/11/2019 06:48

Why are you feeding your kids the dead corpses of tortured animals?

God you’re a boring idiot 🙄

WeBuiltThisBuffetOnSausageRoll · 10/11/2019 06:56

I work at a restaurant that used a delivery service company and like most places McD’s, KFC, Subway the food itself is more expensive on the delivery pages than if you shop in store. Of course customers in store don’t pay the deliver price. And it’s not a hidden thing either.

Fair enough, then - I stand corrected if they add a charge on at the end, ostensibly for delivery, payable by the customer, and which covers all of the added costs of using their middleman services - and then don't charge the takeaway any extra. I'd be very surprised if that is the case, though.

WeBuiltThisBuffetOnSausageRoll · 10/11/2019 07:19

I don’t think anyone assumes JustEat or Uber are doing the logistics and ordering systems out of the goodness of their hearts ...

I don't think many people think about it at all, but of those who do, I reckon that many assume it's all borne by the takeaway themselves and don't think further than that.

I've seen threads on here grumbling about local corner shops not accepting payment by card without a minimum spend of £5 or £10. They also used to grumble, before the law changed, when they would add a 50p charge on for those paying by card.

I read a while ago that booking.com takes about 20% of the total amount paid by customers as their fee. If that's the case, would people who use it really happily pay that much extra on top of the standard price if they had it broken down to them, or otherwise expect businesses large and small to be willing and able to just absorb that cost without increasing their prices to take account of it?

People may well realise that things costs extra but, unless it's a couple of quid specifically for the delivery element or for a booking fee, they aren't willing to pay that extra themselves.

ImAGnu · 10/11/2019 07:19

Webuiltthisbuffetonsausageroll I think you still don’t understand, the food itself is more expensive if you go through a delivery app, then there is the delivery charge on top of that. The menu in store has different prices to the menu on the app.

WeBuiltThisBuffetOnSausageRoll · 10/11/2019 07:29

Endspeciesism - you do realise that plants are just as much a species as animals and humans, don't you?

Unless you restrict your diet to fruit or crops that have already fallen or separated from the tree/plant and were dead before you took them - or even accidental roadkill that you find or animals that have been killed for fun and then left by other animals, you cannot eat and therefore survive without actively taking the life of another species or subcontracting somebody else to do so on your behalf.

Even if you do that, it's still speciesism, as I'm presuming you wouldn't eat a human if you found them already dead on the road....

WeBuiltThisBuffetOnSausageRoll · 10/11/2019 07:34

ImAGnu

Is that just the likes of Deliveroo, where they ostensibly act on the customer's behalf or also Just Eat, which are presented as acting on behalf of the takeaway?

Fair enough then, apologies and I stand corrected - I think I'll just stick to dealing direct with the takeaways myself and collecting the food or getting them to deliver it, without paying an additional charge to a third party to get involved.

WeBuiltThisBuffetOnSausageRoll · 10/11/2019 07:40

A quick look on Just Eat's website says:

"We offer a guarantee that if you pay more for a delivery meal when ordering from Just Eat than from the restaurant direct we will give you twice the difference....So, if your order from Just Eat is advertised by the restaurant for less on its own website then we’ll send you double the difference in the form of a Just Eat voucher."

I don't know how that affects takeaways that don't have a separate web presence and only have price lists and menus actually inside the premises (or in handout leaflets); but I accept that I don't really understand how it works, apart from knowing the general economic principle that, the more people are involved in something, the more the overall price is likely to be.

JasperRising · 10/11/2019 07:41

Personally I prefer to order online than over the phone. A couple of my local takeaways have their own websites so I will use those but a couple direct you to a third party website (not Just eat). The advantage of JustEat is it shows you all the restaurants that deliver in your area in one place (and yes that does change round here!).

Luckily we have yet to have food go missing though we do occasionally get confused calls from drivers who are on X road in one village when we are on X road in the next village over...

NewStart571 · 10/11/2019 07:42

Who are the 5% who have voted YABU?! The OP had her food that she’d paid for stolen.

This should be very harshly punished. I’m thinking 5yrs jail is an appropriate amount of time for this crime... 😂

Bluntness100 · 10/11/2019 07:46

I'm rural, I'm giggling at thr thought of people being "baffled" and "bewildered" by takeaway deliveries. Like it's splitting thr atom or something,🤣

EmmiJay · 10/11/2019 07:49

I once recieved a massive McDonalds order instead of our lunch treat I'd ordered from there. Didn't occur to me that the bag was heavier - idiot, I know! It was a mix up so I called McDonalds who told me to keep it. Win win! Also, where I live its actually quicker to recieve the food to my door than to go get it as these restaurants prioritise online orders over everything. And because I use Uber Eats theres actually free delivery on certain restaurants which means I just pay for my food. Again, win win!

ImAGnu · 10/11/2019 07:50

I wouldn’t know about JustEat, I won’t go near them. In my area, they seem to seek out the only the worst takeaways. There’s very little choice locally, that’s why I get food delivered to work as I’m leaving

Sux2buthen · 10/11/2019 07:53

Stepsons mum once received someone's weeks food shop and kept it Hmm

TheHumansAreDefinitelyDead · 10/11/2019 08:00

I live in a village where nobody delivers

Saves a lot of money

But feel out of touch with modern life Grin

Last time I ordered a domino's, and went to pick it up, they have me 4 pizzas instead of 2. I said "I think I ordered two" but they said "no this is your order". I thought I must have clicked order twice by mistake, took them home. It said someone rlse's name on 2 boxes.

So I got to be honest AND have free food (smug)

KatherineJaneway · 10/11/2019 08:04

@MoaningMinniee Are all of you truly too lazy to actually telephone local takeaway and go and collect your order, thus ensuring that what you bring home is actually what you want?

I don't consider it lazy, I consider it convenient. This week I worked late one night and was shattered. Used an app to buy some food. It was more expensive than ordering directly but I was happy to pay the extra for the convenience of being able to sit in my pyjamas watching Masterchef The Professionals with a glass of wine while someone else cooked my food and someone else delivered it.

DobbyTheHouseElk · 10/11/2019 08:05

Me too, we are too rural for takeaways, no idea how far I’d have to drive to get one.

KatherineJaneway · 10/11/2019 08:06

Who are the 5% who have voted YABU?! The OP had her food that she’d paid for stolen.

The people happy to accept a delivery they know is not theirs and not fess up?

OoohRhubarbLetsGo · 10/11/2019 08:09

Something similar happened to us recently- similar addresses, our pizza was delivered to the other address.

The most galling thing is that a few months previously, a different company attempted to deliver the other house’s pizza to us, and we gave them very careful directions to the correct house .