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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Someone has stolen my takeaway

201 replies

PurpleSproutingSomething · 09/11/2019 21:26

[light hearted ish]

Ordered on one of the big delivery groups for some food to be delivered, unfortunately the driver delivered to the wrong house, where the woman has happily accepted her free order of food!

WIBU to search the bins of every house on the street where the driver was last seen?

Have ordered pizza now, but didn't want pizza and we're £50+ down until a refund is issued. HANGRY!

OP posts:
Sparklesocks · 09/11/2019 23:54

@MoaningMinniee you seem quite keen to call people lazy for getting food delivered. Takeaways aren’t exactly a new invention, why does it matter if people choose to get food to their door as a treat?

Fochit · 09/11/2019 23:54

I’m beginning to wonder if I’m the only person in the country who has never had a takeaway delivery

MoaningMinniee · 09/11/2019 23:54

And @WeBuiltThisBuffetOnSausageRoll has beautifully expressed what I was thinking but didn't manage to communicate... that someone somewhere is making a profit out of all of this. Nothing is ever 'free'.

Lockheart · 09/11/2019 23:57

@MoaningMinniee of course they're making profits*, they're businesses. What else would you expect them to do?

*Assuming they're being run efficiently of course.

WeBuiltThisBuffetOnSausageRoll · 09/11/2019 23:58

I always wonder why they dont ask for id to match to the order-seems so simple to avoid mixups

I guess they've traditionally assumed that opening the door of the address which was given when ordering is proof enough from the customer's pov that they are who they claimed to be; but that doesn't help at all if the delivery person gets confused by similar addresses or goes next door by mistake.

I suppose it doesn't instil a great deal of confidence in customers using you if you tell them that you require ID to make sure that you haven't fouled up, though Grin

Footiefan2019 · 10/11/2019 00:00

@MoaningMinniee tell me you’re not like my pal who says takeaways a waste of money when she can make us ‘Chinese’ or’Indian’.. it’s NEVER THE SAME, we might pretend it is but it’s just not and I don’t care if it’s healthier and cheaper I want the real deal !

Awaywiththepiskies · 10/11/2019 00:03

And yes I've accepted other peoples deliveries

So, basically - stealing?

MidnightMystery · 10/11/2019 00:09

I ordered with Uber once and the driver gave me the remains of a different order. The CF gave me a box of bones and had my subway to himself.

I was FUMING!

Wingingitsince2018 · 10/11/2019 00:09

We have another person's takeaway arrive constantly, about 3 times a week! Never taken it in, no matter how hungry/hungover! Might have to go full Mumsnet and never answer the door.

I did have a situation when I lived in London. I had ordered dominoes and I saw the little tracker say it was out for delivery... then watched it go back to saying being prepared...

Had a call from them a minute later saying some kids had pinched the pizza off the back of the bike when the driver pulled up! Got a larger pizza and tons of vouchers, which I appreciated but my waistline didn't.

WeBuiltThisBuffetOnSausageRoll · 10/11/2019 00:17

Lockheart, I assumed that Minniee was referring to the middleman companies making a profit rather than the takeaways actually providing the food, which will surprise nobody - and the fact that many people will likely use Just Eat et al for convenience, because they have a website and constantly advertise on TV, without it occurring to them that enough people doing this by default will lead to increased prices to cover their not-insignificant added fees.

A bit like when people complain and act surprised at the presence of in-app purchases or annoying advertising on free-to-use apps, websites or commercial TV channels (fair enough the latter if you can only receive the channel once you've already paid Sky/Virgin/BT or whoever and you'd quite reasonably assume that they would be passing part of your subscription cost on to the owner of the channel in exchange for provided content).

Footiefan2019 · 10/11/2019 00:20

I don’t think anyone assumes JustEat or Uber are doing the logistics and ordering systems out of the goodness of their hearts ...

RoyalMail · 10/11/2019 00:37

@MoaningMinniee and other rural types who can’t possibly fathom any other type of lifestyle — not everyone drives everywhere, or at all. Also, I’ve had way fewer delivery mixups with online apps than I ever had in the old days trying to order Indian or Chinese to be delivered to my home. I’ve never had a car and even if I did I couldn’t use it to grab a takeaway as I live in a densely populated area with very little street parking.

I’ve spent time in lots of different homes in lots of places in the world and it’s realky interesting to learn things about how other people live. If you stay in your one area, esp if it’s rural, you end up living in your own little bubble.

snailsnail · 10/11/2019 01:04

I work at a restaurant that used a delivery service company and like most places McD’s, KFC, Subway the food itself is more expensive on the delivery pages than if you shop in store. Of course customers in store don’t pay the deliver price. And it’s not a hidden thing either.

Endspeciesism · 10/11/2019 01:09

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ffswhatnext · 10/11/2019 01:31

Out here in Ruralshire I'm getting even more bewildered by this Deliveroo/Uber Eats/Whatever stuff... Are all of you truly too lazy to actually telephone local takeaway and go and collect your order, thus ensuring that what you bring home is actually what you want?

Some of my local takeaways aren't that great.
The apps give me lots of choices with what I want to order. I don't drive so some the food would be cold by the time I brought it back. And it's been recently brought to my attention how unreasonable it is to eat in public Grin

Plus when no-one can be bothered to go out, the choice helps. Then there's the cashback.

Regular places I go directly with. Not only is my food guaranteed, but they also give other offers. Before coop started their delivery trial I've also used Deliveroo for groceries delivered the same day.

Most of the places I use have a similar price to instore, they charge for delivery. Like Greggs, the charge is the same. Some times, I really don't care. Especially on things like Christmas Day lol.

I wonder if the different charge is due to the chain itself. I go to say Mcdonalds and price differ across the country. So to make it easier, they set it at the highest price. Could set it at the lowest though!!

And Uber during peak times show options where you share the cost with other customers. Kfc are now on there, and I'm tempted to try again.

Alsioma · 10/11/2019 01:49

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Mjlp · 10/11/2019 02:06

I can't believe the amount of people who have accepted other people's food! It's morally wrong, if not theft. They might have had to save up for that take away or might be ill etc.

The only time I've had a delivery go wrong was years ago when I lived in a terraced house. I saw the delivery car pull up outside, but then heard the guy knock on next door's door. I was just going to my door to say he'd got the wrong house when he knocked on my door, as my neighbours were good people and had not accepted someone else's delivery.

OP Just Eat will let you pay on delivery, at least they will where I live Flowers

Tryingtoslim · 10/11/2019 02:10

@Endspeciesism Hmm there’s always one isn’t there

Miljea · 10/11/2019 02:12

I think the biggest surprise for me is that there are, as evidenced on MN, people who would never, ever answer their phone to an unknown number, people in their 40s! But who will answer their door, after dark to who knows who- as they have ordered some fast food....

How can they be sure? 😉

TheMouldNeverBotheredMeAnyway · 10/11/2019 02:16

I'm getting even more bewildered by this Deliveroo/Uber Eats/Whatever stuff...

With justeat you just give your card details to justeat. I don't trust the security of many local takeaway websites. I find it easier to order online than phone, and I also don't want to give my card details over the phone to random waiter.

Awaywiththepiskies · 10/11/2019 02:29

I can't believe the amount of people who have accepted other people's food! It's morally wrong, if not theft

It’s theft alright.

Howlovely · 10/11/2019 02:33

McDonalds = McCruelty

Why are you feeding your kids the dead corpses of tortured animals?

Yawn.

sashh · 10/11/2019 03:54

Out here in Ruralshire I'm getting even more bewildered by this Deliveroo/Uber Eats/Whatever stuff... Are all of you truly too lazy to actually telephone local takeaway and go and collect your order, thus ensuring that what you bring home is actually what you want?

In a word yes.

I use just eat (via top cash back to get a couple of pence back) I don't know where the shops that deliver to me actually are. Where my brother lives there is a choice of 2 Indian and 1 Chinese for delivery, where I am there are loads, a quick looks shows me 2 are open now and 82 are taking pre orders for later.

So using juet eat I could arrange for food to be delivered this evening.

A lot of the takeaways are immigrants, no problem with that, but they seem to put the person with the worst English on the phone so it can be much easier to write 'no cheese on the burger' than try to explain it.

Now I'm thinking I might have Persian food this evening, or maybe I should get a breakfast delivered?

grandmasterstitch · 10/11/2019 04:25

I wish just eat would come to ours. In our village we have an Indian which doesn't deliver. Other than that it's 12 miles to anything else. Probably better for my bank balance though!

sashh · 10/11/2019 04:34

grandmasterstitch

Just eat wouldn't help, you do need to actually have delivery places for them to use the app.

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