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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Someone has stolen my takeaway

201 replies

PurpleSproutingSomething · 09/11/2019 21:26

[light hearted ish]

Ordered on one of the big delivery groups for some food to be delivered, unfortunately the driver delivered to the wrong house, where the woman has happily accepted her free order of food!

WIBU to search the bins of every house on the street where the driver was last seen?

Have ordered pizza now, but didn't want pizza and we're £50+ down until a refund is issued. HANGRY!

OP posts:
PurpleSproutingSomething · 09/11/2019 22:52

I suppose there have been times where I've been really hungry and not much food in the house and wished someone might have delivered something as a lovely gesture.

I hope this person has enjoyed it and not just chucked it because it was wrongly delivered.

OP posts:
UsernamechangedbyMNHQ · 09/11/2019 22:53

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

PurpleSproutingSomething · 09/11/2019 22:56

Thanks Daughter, I'll cover for you. You were at my house eating KFC!

OP posts:
Celticrose · 09/11/2019 22:58

@PurpleSproutingSomething

You are not missing anything tbh

Hilda40 · 09/11/2019 23:02

I just can't believe that people pay to have shit delivered.

Pancakeflipper · 09/11/2019 23:04

The bowel gods are saving you gut issues by giving your KFC to another. It's a blessing disguise. Enjoy your toast.

Sparklesocks · 09/11/2019 23:06

Nooooo! How do you know what happened, did the delivery company tell you that the driver handed it so someone?
Bloody nightmare, and what a cheeky person chancing their luck...

ffswhatnext · 09/11/2019 23:09

Yea don't order from kfc.

Takeaways across the country managed to deliver hot food. Sometimes they miss something small.

KFC don't seem to understand the idea.

There is no guarantee you will receive items. There is no guarantee it will arrive remotely warm. There is no guarantee what time you will receive items.

Unless you enjoy the takeaway lucky dip, get your chicken needs elsewhere. It you want a chain, Chicken cottage seem to have got it together and so have Nandos. Sure others can recommend takeaway companies with common sense. And even know how to deliver beans that remain in their little tub.

I really don't understand how they get it so wrong.
For years we have gone to kfc and bought things to go. We put it in the car. Walk down the road with the stuff, and somehow it all stayed where it needed to. So it's not even the packaging.

Weenurse · 09/11/2019 23:11

Mine was not take away but a weeks worth of meals.
When I questioned where my delivery was, I was sent a photo of the box delivered to a front door.
It was not my front door!
Luckily I recognised the neighbors door and got my food back.
Google maps is incorrect for our street so neighbors do tend to get a few deliveries meant for us, despite very clear numbers on road and post box.

WeBuiltThisBuffetOnSausageRoll · 09/11/2019 23:11

If this is as common an occurrence as this thread is suggesting it may be, why don't they start introducing passwords which are required to accept delivery? That would take the wind of the CF's sails when they would have no way of knowing the name of a complete stranger's first hamster Grin

In fact, you could probably brazen it out even when it was your takeaway, by calling and insisting that it hadn't arrived and denying all knowledge when the delivery person protests that they handed it to you an hour ago. Equally, the takeaway person could have decided that it was time for a freebie for themselves after completing so many deliveries and insist that they did deliver it.

Cash on delivery sounds the fairest method for avoiding any misunderstandings, to protect the takeaway, deliverer and customer, but obviously many customers find the option to pay by card very convenient.

I'd love to see the look on a CF's face, though, when they cheerfully accept what they think is going to be a free takeaway delivered in error, as though they were the rightful customer who had ordered and was expecting it, and are then asked for £40 for a complete pot luck meal. However would they backtrack from that without coming clean?!

lyralalala · 09/11/2019 23:15

Just Eat do cash on delivery. I don't pre-pay now as the always manage to deliver to the wrong person, or get lost so the food is cold by the time they arrive.

Lunafortheloveogod · 09/11/2019 23:24

I’ve had someone else’s order delivered and taken it but.. big but..I’d already ordered a pizza I got a pizza, amazed at how quick it’d come (place usually takes about an hour n it was here in like 20 minutes) but! It was covered in cheese n other bits.. which I’d modified the order to be no cheese or xyz (vegan at the time) and I got the rage and instantly assumed they’d just bunged a standard one together (not a clue on what all the real toppings were but cheese was certainly veto’d) I called them and told them they’d messed up my order, explained I couldn’t eat it dietary requirements etc and the guy took my name n address and suddenly got really confused.

Mine hadn’t left the shop yet! We were x court and they were x road same number but a totally different street. Mortified, I offered to walk it round.. turns out the streets aren’t even close together so he told me to bin it and they’d send those people a fresh one Blush. Wonder how long it’d have taken them to call up looking for it if I’d just eaten it.

MoaningMinniee · 09/11/2019 23:34

Out here in Ruralshire I'm getting even more bewildered by this Deliveroo/Uber Eats/Whatever stuff... Are all of you truly too lazy to actually telephone local takeaway and go and collect your order, thus ensuring that what you bring home is actually what you want?

Raphael34 · 09/11/2019 23:35

Ha. Funny reading this as I just turned an Asda delivery driver away who tried to give me 5 crates of shopping. I’d ordered a delivery for tonight but phoned up and changed it for tomorrow morning. Someone else took my time slot but it still come up with my address for the driver. I thought it was mine at first and they’d messed up, until I saw crates of coke and loo roll etc I hadn’t ordered and I told him. I admit I almost accepted it for a second but I couldn’t bring myself to do it 👀😂

Raphael34 · 09/11/2019 23:37

Moaningminnie I have no car and to collect a delivery would cost me £8. Or I could get a takeaway delivered to my door for nothing

Sparklesocks · 09/11/2019 23:42

@MoaningMinniee not everyone has a car, and even those that do sometimes cannot access those restaurants if they’re on a busy road with no parking nearby

GabsAlot · 09/11/2019 23:44

I always wonder why they dont ask for id to match to the order-seems so simple to avoid mixups

WeBuiltThisBuffetOnSausageRoll · 09/11/2019 23:46

Out here in Ruralshire I'm getting even more bewildered by this Deliveroo/Uber Eats/Whatever stuff... Are all of you truly too lazy to actually telephone local takeaway and go and collect your order, thus ensuring that what you bring home is actually what you want?

It baffles me too, in my smallish town. We do occasionally get a takeaway (would do more often if we could afford it!) and it would never occur to me to involve a middleman rather than just calling the place directly for them to either deliver it (CoD) or for us to go and collect it - or, in the case of the fish and chip shop, not phoning ahead at all and just turning up ready to order, pay and take the food away with us. However, I have noticed (from seeing people dropping off and collecting the big black insulated bags with the logo of one of them on it) that our local F&C shop must offer it as an option.

The use of a middleman website, as well as just adding extra faff, must surely have caused prices to increase across the board for all food places that are signed up to them. I can't imagine them being able to just absorb the cost of Just Eat or whoever's commission without raising their prices to cover it; but neither could I see them being happy if they discovered that places signed up with them were offering a discount to customers who order and transact with them direct.

Lockheart · 09/11/2019 23:47

@MoaningMinniee if I want something from the Indian over the road, I'll go and get it myself.

If I want something from a bit further afield I can either spend money and twenty minutes on buses to get there, and the same to get home (by which point the takeaway would be cold and no doubt I'd be the subject of an MN thread about carrying hot food which smells on public transport), OR I could get it brought to me for free.

It's no contest really.

MoaningMinniee · 09/11/2019 23:49

Okay.... Are all of you too lazy to find the telephone number of the actual takeaway shop and make a direct order so it doesn't get mixed up with anyone elses?

WeBuiltThisBuffetOnSausageRoll · 09/11/2019 23:49

neither could I see them being happy

'Them' being Just Eat or whichever middleman, just in case that was confusing to anybody.

MoaningMinniee · 09/11/2019 23:50

xposted with a couple of people...

Footiefan2019 · 09/11/2019 23:51

Cheeky fuckers what the hell! Hope it disagrees with them and they’re shitting all night

Lockheart · 09/11/2019 23:51

@MoaningMinniee how would ordering over the phone prevent mix ups vs ordering online? The restaurant gets exactly the same information either way.

Footiefan2019 · 09/11/2019 23:52

@MoaningMinniee are you living rurally ? you can’t order directly from most takeaways here in the city you have to use JustEay, Uber Eats or Deliveroo apps or websites to order they will not accept an order over the phone some don’t even have phone numbers