My DS was prem, and was whisked away from me within minutes. No one explained what was wrong with him. I thought he was dying and no one was there to tell us he was 'just' jaundice and the reason he was on the red ward in SCBU where the really ill babies were was because there were no beds in the blue ward for him.
I sent DH with DS but when I asked to be taken to him after being out back together the nurse asked me where he was. I had no idea. I burst into tears. What sort of mother loses her 2 hour old baby?!
When I finally got to see him, I tried to reach into the incubator to touch his hand and was shouted at. Only parents can touch. I was the parent. Oh, go one then.
I was too scared to touch him after that. I didnt for 2 days. I sat by his bed while he was surrounded by lights for his jaundice, too scared to touch him and convinced he was dying. When he was finally moved out of SCBU and on the normal ward, no one explained how I was supposed to tube feed him. I had been milking myself silly for him but apparently no one knew so he'd been on formula since birth.
I've copied this from another post of mine as it highlights the care (or lack of) we received after I had DS. DH could stay from 8am - 8pm but had to leave at night. After a day or two of being convinced your DS is dying and you still haven't even touched him, I had no idea when day or night were, all I knew is that for 12 hours DH couldn't be with us. I hated that he couldn't be there as I felt so vulnerable and lost.
On the 6th night (I think) both DS and I were together on the PN ward. A lady was opposite me who, the moment her husband left, begged the Dr for a hysterectomy and for it to be done discreetly so her husband didn't know. That was when I realised it was a good thing that partners couldn't stay with us.