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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

How do you come to terms with being screwed out of £60,000?!!

255 replies

greatbritishknee · 21/08/2019 20:06

I have posted about this before under a different user name - just in case anyone recognises the story - things have progressed further now though.

I am genuinely looking for any wise words that might help me see this whole situation in a more positive light or just help me navigate a way forward.

We had an extension built earlier this year - and I know that to own a house and be doing an extension already makes me someone who has been incredibly lucky in the general lottery of life.

We borrowed 50K from the bank which was the max we could (on top of our mortgage) according to our salaries so there is no possibility of borrowing more for a long time.

Throughout the build the relationship with the builder broke down completely as he got furious with us for ever questioning or complaining about anything. At the end of of the build he sent us a final invoice but we sent back a snagging list and also the requirement for the final building control inspection (having found out he had not organised any of the interval inspections with building control in spite of telling us he had both verbally and it was in his contract to do so).

He went mad at us and started making threats if we don't pay him all the money and has carried out some of these threats including contacting my place of work and telling them I am mentally unstable and have post natal depression and am aggressive and volatile (our second child was born prematurely during the build and we also have a just turned 2 year old), he contacted social services and told them the same, that we were a risk to our children and my husband is abusive. He contacted the GMC and told them I was not safe to see patients (I am a doctor). He has threatened to contact my husband employers with similar and also my Dad's. He has threatened to send bailiffs round. He has told us he wants us to lose everything including our home. Just for the record there is absolutely no basis to any of his assertions about our character.

It was hell. Eventually we got the police involved and the harassment side of things has now stopped. Nothing has come of any of his accusations as they are all baseless but it was a terrifying time - never knowing what his next move might be.

Now he has backed off but cut a long story short it turns out he did a terrible job of the build - to the extent that it will have to be knocked down and re-built. No part of it complies with building regs not least the foundations are not deep enough. He told us he was getting building control in but he wasn't. Quotes for the re-build are coming in at £60,000 plus but we won't be able to afford to this for a long time - this means we are tied to the house and the area until we can which was not our plan.

I know we will eventually cobble the money together through a few years of hard saving and contributions from family and we are incredibly lucky to be in the position to do that. But I can't get my head round all the other things we could have done with that money - not least for our children. I can't believe how hard he went after us - and me in particular - having recently given birth - and all along he had completely screwed the whole thing up. We will have to change the way we live for the next few years to save the money.

The reason I am posting today is because we finally found out for sure there is no point in pursuing him for the money - he is personally liable but doesn't seem to have any assets - so we would win in court but never actually get the money.

Can anyone help me frame this in a more positive light? I know I am so fortunate in SO many ways - I just need to get my head around this so I can move on. Anyone got any stories of having been though similar and come out the other side?

OP posts:
greatbritishknee · 21/08/2019 20:32

He does have indemnity insurance (I asked to see it before he started and everything!) but it doesn't cover him just being totally useless at his job!

OP posts:
Jammysod · 21/08/2019 20:35

Do you have legal expense cover on your home/Contents insurance? If so, they may be able to assist you in pursuing a claim for damages.

greatbritishknee · 21/08/2019 20:35

Thanks Cannotresist - we have a solicitor.He doesn't think we should sue - even though it would be the most incredibly satisfying thing to do!

Azeema - sorry you've been through similar - I wouldn't gofundme to raise the funds - we are not destitute and I think if people want to give money away there are far more deserving causes.

OP posts:
CloudRusting · 21/08/2019 20:35

He should have insurance. Are you sure he doesn’t?

Mummyoflittledragon · 21/08/2019 20:35

You really should poke your bear for 60k. He’s a nasty bully. I think this absolutely is a case for the tv series Cowboy Builders.

You can also contact trading standards. They will need all sorts of evidence and information. Yes, he may be trading under another name. But they will take this to prosecution and you may be able to recoup some of the money. You’ll have to be prepared to make statements on the record and stand up in court.

Did you pay any of it on credit card? I suspect not. There is a new voluntary scheme out since May or June this year that banks have to attempt to recoup bank transfer monies where activity was fraudulent or a scam.

Your bank will probably treat it as a dispute between you and the contractor. But if you can get some information back from trading standards you can then complain to the financial ombudsman. Do be aware this needs to be done within 60 days of the banks response. First time round they’ll just send you a generic mail. Wait a couple of weeks to buy time. Then email the ceo searching by ceo mail.

Then contact the financial ombudsman and ask if there is any info they may need.

LemonAddict · 21/08/2019 20:36

This reply has been deleted

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Passthecherrycoke · 21/08/2019 20:37

He has assets. They’re just in the wife’s name. Infuriating but basic stuff. That’s why it’s so rage inducing

MeadowHay · 21/08/2019 20:37

Have you seen a solicitor OP just for some initial advice? Some solicitors offer a short free consultation initially. The Law Society website can help you find one near you. I definitely think it would be worth having a no obligation chat with a solicitor about the possibility of suing him.

Passthecherrycoke · 21/08/2019 20:38

I like lemonaddict

MeadowHay · 21/08/2019 20:38

Oh sorry OP, just saw you have spoke to a solicitor.

greatbritishknee · 21/08/2019 20:40

Thanks mummyoflittledragon - that's food for thought - I thought the only way to recoup money was via the court. I realise I have very little understanding of how trading standards works so will look into that more.

We have thought about the media/television route as something to do once all other avenues have been explored - I'm not sure if we've really got the guts to go on telly though!

OP posts:
greatbritishknee · 21/08/2019 20:41

@Lemonaddict This is on the fantasy list!

OP posts:
TreeSunset · 21/08/2019 20:41

No advice but so sorry he went after you professionally, that is so not on and completely scary.

LizzieSiddal · 21/08/2019 20:41

To get over it you need to put it into perspective.

If it’s going to take 3-4 years to save the money to rebuild, then in a lifetime it is not a lot of time. If you remain upset and angry, this will eat away at you and could last longer than the amount of time it takes to rebuild.

Don’t let this dreadful man’s actions affect your and your families life, for any longer than necessary.

Wellandtrulyoutnumbered · 21/08/2019 20:42

Surely that's exactly what indemnity insurance is for? Do you have insurance details?

greatbritishknee · 21/08/2019 20:43

Honestly I would most like to just force him to admit that he is an utterly shit builder - he was so cocky and patronising every time we questioned anything - he would tell us we just didn't have a clue how things worked - makes my blood boil just to think of it

OP posts:
HollyGoLoudly1 · 21/08/2019 20:43

Oh Jesus that's so shit. Nowhere near as bad as you but a 'roofer' once ripped us off for a £400 repair. Total botched job, cost £600 for a decent roofer to fix it and carry out the original repair. I had steam coming out my ears about that for weeks, can only imagine how you're feeling Sad

Wish all tradesmen were required to be registered like gas engineers are. Too many people get ripped off by cowboys, not to mention the danger caused by dodgy jobs!

GreyBasket · 21/08/2019 20:43

Lost a LOT of money in the past in two separate incidents. Totalling about 100k.

You just HAVE to get over it. Feeling bitter is no good for you and frankly not going to hell at all.

It's no good going over the circumstances and mulling it over. Try not to talk about it at all in fact. Just try and move on.

greatbritishknee · 21/08/2019 20:45

@LizzieSiddal - thanks and I completely agree - I'm just finding it easier said than done to put it in perspective which is why I posted - and it is helping already

OP posts:
Xenia · 21/08/2019 20:45

Possibly if you paid for any of the work on a credit card and it was under the relevant limit you could make a claim under s75 CCA I think it is from the card company (unlikely for this sort of work but do check).

Secondly if he put assets in his wife's name to avoid creditors you sitll might be able to recover those assets but not if the assets were put a long time ago in the wife's name.

If he has insurance as you say that mght be useful as if you claim against him and win in court he could obtain the insurance money perhaps. Some contracts (probably not yours) give the customer rights under the insurance policy - doubt that will apply here.

Psychologically (we have psychiatrists in our famliy) you will just have to try not to think about it I suppose. In some ways not going the TV, social media etc route might make you happier than continuing a vendetta against him for the next 20 years.

AnnonniMoose · 21/08/2019 20:47

Not with building work, but I've just been screwed out of £30,000 by a so-called friend, and now need help from the food bank to feed my DC. I feel for you, I really do.

QualCheckBot · 21/08/2019 20:48

I echo getting a CCJ anyway.

Is he a sole trader or a company? If the latter, I would work on getting him disqualified as acting as a company director. Try and get Trading Standards involved (difficult I know but its big enough). Do research and find more cases - there certainly will be some as his behaviour is obviously practised and entrenched.

He will almost certainly be doing something illegal, such as overcharging old people for unnecessary work or not paying VAT. He will probably have a company van with tools and the wrong company name on it, but it may link you to his past "business endeavours".

In general, I think its better to stand up to people like this, than trying to avoid antagonising them further. But eventually, you have to let it go. Your life and happiness is priceless.

greatbritishknee · 21/08/2019 20:48

Sorry just looking through old emails - it was public liability insurance he sent me - is that helpful? Someone told me it wasn't... can't remember if it was the solicitor or not - will check - it's all such a blur...

OP posts:
Blue45 · 21/08/2019 20:49

Are his initials RL?

Fred578 · 21/08/2019 20:50

Same thing happened to us. Absolutely devastating but we have just had to put it behind us. You have to do that or it will eat you up. I wouldn’t go after him because you don’t want him to send anyone after you x