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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think that if a landlord evicts you ie makes you homeless to sell you shouldn't get stiffed for cleaning charges by the agent when you move out?

443 replies

Bleddry · 13/04/2019 17:07

Clean your own house if you want to sell it you tightwad.

OP posts:
Jinglesplodge · 13/04/2019 18:14

I've got no difficulty believing a tenant! I've been one in several different properties. It's just that, as mentioned above, a professional end of tenancy clean is a different thing to a very thorough domestic clean. It covers items that most people wouldn't do well, or wouldn't think to do at all.

LillianGish · 13/04/2019 18:15

SHE'S ALREADY CLEANED THE HOUSE!!!!!!!!!!

LillianGish · 13/04/2019 18:16

Sorry - that was aimed at people who are not reading the updates.

NannyRed · 13/04/2019 18:32

Clean before you leave and you won’t get “stiffed”.

Shitshitshitshit · 13/04/2019 18:36

She. Has. Already. Cleaned.

headinhands · 13/04/2019 18:41

Not sure why tenants expected to do more when it's not even their fucking house and they're not getting anything out of the sale.-

Never heard of someone thinking they should benefit from the sale of their rented house. Op is there more to this? Are you personally connected to the owner somehow?

gamerchick · 13/04/2019 18:46

Why should someone who needs or wants to sell something that belongs to them have to clean up someone elses filth? People rent knowing that tenancy is not guaranteed for life, that they may need to look elsewhere. It's not like the house was promised to them forever and they got nixxed

Clean up your own dirt, don't assume running a vacuum and flicking a duster is a reasonable standard for anyone else but you. Hard to believe anyone thinks they shouldn't have to clean up after themselves

Making a lot of assumptions there, can't up read? Or have you just read the first few comments and assumed? Hmm

And yes, why is it ok to tell a homeowner that a deep clean isn't necessary when selling but a renter gets a load of abuse when the house is being sold? Hmm

Br3akfastinthesun3 · 13/04/2019 18:53

When I've rented the property or room has been in x state. When I have left, it was in the same state & deposit was left or deducted accordingly.
Some landlords/ agencies now record & take photos on the first and last days
So yes the property should be left clean, if it was clean at the start

Cranky17 · 13/04/2019 18:55

Contest it, lots of landlord like to keep the deposit back for a deep clean. Often they don’t even use it to clean though just pocket it.

PlasmaRain · 13/04/2019 18:57

Owning or renting I’ve always paid for a professional clean when I’ve moved, and always take pics, it spikes the guns of landlords and buyers looking to grub back money. I get you’re resentful about having to move OP, I dunno, maybe that made your cleaning a little less than thorough? If you feel it’s unfair and are sure you did a good job you can contest it with pics of how you left the place surely?

Puzzledandpissedoff · 13/04/2019 18:57

Nobody's suggested OP shouldn't be believed because she's a tenant, but there are bad renters just as there are bad landlords and none of us can know which this is

Though given the posts about this particular LL - "tightwad", "bleating", "being made homeless", "stiffed" - plus the bit about "not getting anything out of the sale", it's hard not to wonder if the clean was less than ideal because "why should I?"

Mrsfrumble · 13/04/2019 19:01

Oh wow, this thread is VERY revealing about some MNetters attitude to renters. And also their terrible reading comprehension skills.

Once again for the frothing thickos... OP! HAS! CLEANED!!

NotMyPuppy · 13/04/2019 19:01

Given you did clean before you left, and hired a rug doctor so it was presumably a reasonable attempt at a thorough clean, I agree with you. Some estate agents take the piss with deposits when you leave. They once wanted to charge me £109 to change a lightbulb (which actually hadn’t even gone, they just couldn’t find the switch, but £109 anyway?!£

gamerchick · 13/04/2019 19:05

Though given the posts about this particular LL - "tightwad", "bleating", "being made homeless", "stiffed" - plus the bit about "not getting anything out of the sale", it's hard not to wonder if the clean was less than ideal because "why should I?"

People doing a shit clean hire rug doctors do they? Have you seen the hire price of those things? People are assuming and being dicks solely because the OP is a renter and of course renter's being turfed out because the landlord is selling should be taking it on the chin with a smile on their face.

PCohle · 13/04/2019 19:07

As a tenant is will be a condition of your tenancy that you clean the property to an acceptable standard at the end of the tenancy (whatever the reason for the tenancy ending). So it is something that you have agreed to, in advance.

Purchasers buying a property from an owner occupier do not, generally speaking, make cleaning a condition of their offer to purchase.

That's why it's different.

(The seller in that thread was also 22 weeks pregnant, had a toddler and was agonising about leaving money for the purchaser to have a professional clean. Which probably influenced responses.)

Given you have cleaned the property to an acceptable standard why not raise a dispute with the deposit guarantee scheme that holds your deposit?

Bleddry · 13/04/2019 19:18

Thanks gamerchick and lilliangish and others for getting it. Yeah I cleaned but they're still trying it on. And it got me to thinking why should I have done anyway. Moving was a nightmare as it was, had to find a lot of money up front, had to pay two lots of rent and council tax for two weeks, it was hard finding somewhere dc could get to nursery and I could get to work. And I think why did I break my arse doing all that with the rug dr and washing down skirting boards etc anyway when it's clearly not even my house and has no bearing on me how it is for a buyer. And then they charge me £100 anyway.

OP posts:
Puzzledandpissedoff · 13/04/2019 19:20

I agree in principle about the Rug Doctor, gamerchick, but if despite the obvious resentment everything OP's said is accurate, there really doesn't have to be a problem

Now that deposits have to be protected in a scheme LLs can't snatch them as easily as they once could, and OP can contest the claim with photos, a receipt for the machine and whatever else can be produced. At the very least a dispute will mean the deposit's put on hold, so the LL won't get it either

jay55 · 13/04/2019 19:21

It should be left in the same state as when you moved in. If they can't prove the state on move in they can go jump.

DianaT1969 · 13/04/2019 19:28

To the posters who keep shouting SHE DID CLEAN.
YES, WE GET IT. I clean my home. Is it to a professional standard? No. Can you comprehend that there are levels of cleaning?
If the OP cleaned it to the same level as she took the tenancy and there was no damage or items left, light bulbs missing or usage marks heavier than wear and tear, then her deposit should be returned in full, or she can take it up with the ombudsman. But she never once claimed to have cleaned to the same level, despite being asked.

spugzbunny · 13/04/2019 19:44

You should check if you can claim back the council tax for one of the properties of you can prove it was unoccupied. You can usually claim this for up to one month. We did this when moving from a rental to a house we bought but didn't live in yet as we were doing it up.

Also ... you are being unreasonable expecting to not clean same as if you were leaving and they were renting to someone else.

They abu charging you after you did clean but landlords always do this knowing nobody can be arsed to contest it.

Bleddry · 13/04/2019 19:49

It's just made me question the whole situation tbh. Why should I have broken my arse cleaning someone else's house that they're selling to another person and making me homeless in the process. It's like, pay all that money in rent, and then have to do their job for them as well. It's not me who's getting hundreds of thousands into my bank account when the sale goes through. All I get is a flea in my ear and shit loads of moving costs. They want to profit from the sale, they want to profit from the rent and they want someone to clean for them as well. It sucks.

OP posts:
Bleddry · 13/04/2019 19:51

And then even when someone does clean for them, a person that they've made homeless I might add they then go after them for a hundred quid more. Like they haven't fucked me over enough.

OP posts:
Mrsfrumble · 13/04/2019 19:57

There have been posters implying she didn’t clean at all, even after the OP mentions scrubbing skirting boards and hiring a rug doctor. No mention of “levels” of cleaning, just ignorance and nastiness.

And yes, I am able to comprehend levels of cleaning. We moved earlier this year and had the letting agent threatening to hold money back because we’d cleaned the old flat ourselves and not hired the company they recommended. Fortunately we had photographic evidence of just how grubby it was when we moved in (despite the same agents promising us it would be professionally cleaned) and how much cleaner it was when we moved out, so we got our full deposit back. I hope OP manages the same.

DianaT1969 · 13/04/2019 20:12

But somebody cleaned before you moved in. A previous tenant, a pro cleaning company. We don't know. You are just leaving it as you found it and completing a contract.
Sounds like you are at the end of your tether with renting OP. Sympathies on that. It lacks security and pays somebody else's mortgage. But we can't all afford to buy. I can't.

TrueFriendsStabYouInTheFront · 13/04/2019 20:14

They're bastards that's why. I shit you not, our last landlord sold his property 2 months after we moved in. Had barely gotten over the cost of the move there, before we had to beg and borrow to get money to find another place. Then the greedy twat tried to charge us £100 for pruning a shrub in the garden. Complete joke. I'm sure you can imagine how much a shrub had grown in 2 months?! Probably a cm if that!

Thankfully deposits are held in the protection scheme now so if you strongly feel you adequately cleaned it, dispute it! We did, and we got our £100 back.

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