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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think that if a landlord evicts you ie makes you homeless to sell you shouldn't get stiffed for cleaning charges by the agent when you move out?

443 replies

Bleddry · 13/04/2019 17:07

Clean your own house if you want to sell it you tightwad.

OP posts:
tinkertinker1 · 13/04/2019 17:31

Taking the fact your landlord is selling out of the equation, it seems to be quite a regular thing when moving out of rented.

My last property was disgusting when I moved in. I cleaned it top to bottom and when it was checked on by the letting agency, they couldn't believe the difference in it.

When I wanted to move out, I left it spotless. Letting agents were happy to give my full deposit back to me.

The landlord however was not. He tried to take £200 off me because he wanted the hall way re painting. There were a few marks on it from my dcs (who were very small) hands when walking up and down the stairs. Just wear and tear!

I agreed to pay only £60 which the landlord took off me. Deposit I was owed was £1260. I said keep the £60 or I'll take it further.

It was never re painted.

Bleddry · 13/04/2019 17:32

It feels pretty fucking emotional when you're evicted like.

OP posts:
Bleddry · 13/04/2019 17:36

Ivykaty yeah got somewhere else cost a fucking fortune like was a two week overlap two lots of council tax and rent cost loads did cleaning in that time now being stiffed and got me thinking why am I doing the cleaning at all clearly not my house as sold under me no real business of mine how clean it is

OP posts:
MrsTerryPratchett · 13/04/2019 17:36

It feels pretty fucking emotional when you're evicted like.

Believe me I get that. But it is a legal and financial relationship, whether you're angry or not. Save your anger for all the people who made housing a viable source of massive profit. That wasn't landlords themselves.

www.ohchr.org/en/issues/housing/pages/housingindex.aspx

LillianGish · 13/04/2019 17:36

Is no-one reading any of the OP's updates? The house was cleaned, but the landlord - who is evicting her so he can sell his property - is trying to stiff her for as much money as possible and withholding some of the deposit. OP YANBU - what's wrong is that tenants have so little security tenure in spite of paying off the mortgages of buy-to-let landlords, sometimes for years. That said landlord is now trying to screw you for every penny of your deposit is sickening. I really hope you find somewhere much nicer to live and that your ex-landlord's ceiling falls in after you move out.

MullofKintire · 13/04/2019 17:38

You need to take all the emotion out of this.

You and the landlord signed a contract.

The landlord needs to comply with the terms of the contract.
The tenant needs need to comply with the terms of the contract.

If you want to change landlord tenant law in England (assuming that is where you are) you need to lobby your MP.

JaneEyreAgain · 13/04/2019 17:38

Contest the deduction from your deposit.

Did you have a formal inventory at check out with pictures?

JaneTheVirgin · 13/04/2019 17:40

The hypocrisy between the 2 threads is honestly ridiculous. I'm not one to comment that generally but OP is 100% correct here. On that thread everyone was saying no one expected a spotless house to move into and as long as it was not covered in filth it was ok. Yet here people are assuming the OP is dirty and left urine all over the floor or something? Why? Because she rents? They expect her to do a full clean, which she did, and they've still taken money from her? Its completely unfair.

bridgetreilly · 13/04/2019 17:43

OP, I think your initial post and follow-up are two different issues. It's perfectly reasonable for tenants to have to clean when leaving the house and this will be in your contract. What's not reasonable is for landlords/agents to keep back a deposit when the house has been cleaned to a normal, reasonable standard. What the landlord is planning to do with the house next is irrelevant, though.

TheCountessofFitzdotterel · 13/04/2019 17:43

The fact he is selling it is irrelevant.
Either the op left it clean in which case landlord is BU or she didn't in which case she is. Both scenarios are common and we have no way of knowing which it is.
Either way, sympathy on having to move, op.

missteddy · 13/04/2019 17:43

Yanbu seeing as you have cleaned it, yabu if you hadn't cleaned it.
It's NEVER clean enough for the agents, they even pretend sometimes that it needs cleaning again and then they just go to the pub with your £100. (Seen this first hand)
Obviously you should leave it for the landlord in a clean and tidy state but it's the agents I don't trust .
The landlord has a right to sell their house and it's your moral and legal duty to clean it when you leave (I see that you did do this)
The title makes it seem like you didn't bother which is probably why people are having a go at you.

malificent7 · 13/04/2019 17:44

Ime most private landlords try to keep the deposit. I know that even if i scrub my house from top to bottom my landlady will keep my deposit as she's greedy. She will find a reason/ loophole guaranteed.

Puzzledandpissedoff · 13/04/2019 17:46

Not sure why tenants expected to do more when it's not even their house and they're not getting anything out of the sale

Why would the tenant get anything out of the sale?

lyralalala · 13/04/2019 17:47

If you've cleaned the house then dispute the charge with the deposit protection people. Use the rug doctor receipts and any photos as proof.

There are landlords, and especially bloody agents, who will always try and charge for cleaning even if it's been done. Don't just accept it.

Bleddry · 13/04/2019 17:48

Well they don't of course so why should they do more?

OP posts:
lyralalala · 13/04/2019 17:48

Ime most private landlords try to keep the deposit. I know that even if i scrub my house from top to bottom my landlady will keep my deposit as she's greedy. She will find a reason/ loophole guaranteed.

Take lots of photographs and an inventory to use as proof to the deposit protection service. LLs like that are one of the reasons it was brought in.

Shitshitshitshit · 13/04/2019 17:48

Sadly it's been my experience that all landlords will try and screw you for as much of your deposit as possible when you leave.

If you've cleaned the house already to a good standard, I'd say no and contest any reduction of your deposit.

Did you take pictures?

I once had my entire deposit taken because I'd apparently damaged a wardrobe (I hadn't at all). Apparently a shitty cheap wardrobe cost my entire deposit to replace and when I asked to go back with someone else to get other quotes was told I wasn't allowed because they'd already moved new tenants in. The landlord then removed my deposit from the scheme without informing me. I could and should have complained but I was leaving a physically abusive relationship at the time and couldn't bear to have anything more to do with it so I left it.

I now take pictures of every single room the day I leave.

Twillow · 13/04/2019 17:48

It is emotional because while it's your HOME - while you pay to live there - it's someone else's PROPERTY. Which they are entitled to sell.
It has happened to me twice and it was quite distressing however we did thoroughly clean on moving out so that we fulfilled the terms of the tenancy agreement and in turn got back our deposit. On one occasion the landlord tried to claim we hadn't cleaned well enough and tried to retain some deposit, but fortunately, the deposit protection scheme is very good at protecting tenant's interests in a claim.
Although you may feel annoyed with the landlord for evicting you, it's not personal - unless you've been a nightmare tenant or not paid rent etc.

WinterHeatWave · 13/04/2019 17:49

Do you have the receipts for the rug cleaning? Send them to dispute the witholding of deposit.
And any photos to show the state it was in.

IncrediblySadToo · 13/04/2019 17:51

YOU need to clean it properly because it’s YOUR muck. It’s irrelevant what’s happening to the house when you move out. Why should anyone else have to clean up after YOU?

Landlords can't have it both ways. All this bleating about "it's my house" and simultaneously demanding someone else they're making homeless get it ready for sale. Which is it LOL?

You’re not getting it ready for sale, your simply cleaning up your own mess.

Jezebel101 · 13/04/2019 17:58

Oh behave and maybe have a bit of sympathy for someone who's yet again been evicted through no fault of their own by yet another private landlord hmm being stiffed for part of the deposit when you have to scrounge a fortune to find somewhere else to live would stick in the craw of anybody.

Why should someone who needs or wants to sell something that belongs to them have to clean up someone elses filth? People rent knowing that tenancy is not guaranteed for life, that they may need to look elsewhere. It's not like the house was promised to them forever and they got nixxed.

Clean up your own dirt, don't assume running a vacuum and flicking a duster is a reasonable standard for anyone else but you. Hard to believe anyone thinks they shouldn't have to clean up after themselves.

Shitshitshitshit · 13/04/2019 17:59

The OP has cleaned already...

It's not unheard of for agents/landlords to take deposits for 'cleaning' when you've already left the place clean.

With agents especially, it's a total con.

Jinglesplodge · 13/04/2019 18:09

I don't see how it's hypocrisy: tenants move into a property which has been fully cleaned for their arrival and sign a contract agreeing to return it in the same condition. There's no double standard: presumably the OP moved into a clean house and if the previous tenant hadn't done a thorough enough job of cleaning it then the OP would have been well within their rights to complain when they moved in.

Shitshitshitshit · 13/04/2019 18:10

OP says she cleaned it though. Or do we not believe her because she's a tenant?

DianaT1969 · 13/04/2019 18:11

OP, was the flat cleaned to a domestic or professional standard when you moved in? You are supposed to leave it 'like for like' when you move out.
Some differences between a pro clean and domestic - limescale removed, washing machine soap dispenser cleaned like new, washing machine deals and fridge seals completely clean, high levels dusted, including light fittings. All chrome fittings polished, oven and extractor fan completely clean.
The reason you are leaving doesn't matter. It's just fulfilling a contract.

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