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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Not allowed to cut up pizza in Wetherspoons?

387 replies

Calvinsmam · 30/01/2019 10:56

We were in Wetherspoons at the weekend having a cheap and cheerful lunch and my DN had a pizza.
We asked them if they could cut up her pizza for her because the last time it wasn’t and the waitress told us they weren’t allowed to anymore and don’t even have pizza cutters in the kitchen. We laughed as we assumed it was a joke but no when the pizza arrived it wasn’t cut up and the waitress said again that for health and safety reasons they weren’t allowed to use a pizza cutter, we asked if they could have used a knife and she said no. We were a bit Hmm
Then she came over with a very sharp steak knife and said we could cut it up ourselves with that if we wanted.

Is this a nationwide rule or is our local Wetherspoons a bit odd?

Also isn’t the owner of Wetherspoons desperate to get us out of the EU because of silly little rules like this?

OP posts:
Nanny0gg · 30/01/2019 11:22

Went to a restaurant a little while ago - may have been Bill's (not sure) where they gave you your own pizza cutter.

Wetherspoons are nuts.

Raspberry88 · 30/01/2019 11:22

cutting pizza might require some level of skill.
Oh fuck off. Just because you don't like wetherspoons or its owner doesn't mean that you can be so rude about the staff. BejamNostalgia will be right...it will be to do with making sure that the same pizza cutter isn't used multiple times. It's easier and safer in such a large company with so many pubs to have a blanket rule, means that the possibility of mistakes is massively reduced.

Sparklesocks · 30/01/2019 11:22

In my experience they come as they are in restaurants, sliced in takeaways. In Pizza Express and Zizzis etc they aren't presliced, I always do my own.

daisypond · 30/01/2019 11:22

Jackson - I never buy take-away food. It's a waste of money, to me. I would get either pizza from the supermarket or pizza in a restaurant.

RevRichardWayneGaryWayne · 30/01/2019 11:23

Blue passports, More powerful hoovers and now sliced Pizza in restaurants - Brexit's looking better by the day! Grin

JacksonPillock · 30/01/2019 11:23

I once asked at the customer service desk for a wallpaper sample in a home ware store, the assistant told me I had to go wait in the decorating dept (2 aisles) and she would ask someone to come over as she wasn't allowed to use the scissors
Sheer disbelief.

Shear disbelief!

WhatToDoAboutWailmerGoneRogue · 30/01/2019 11:23

Maybe weatherspoons staff are unable to cut. To be fair they are only opening bags and reheating stuff normally, cutting pizza might require some level of skill.

Isadora2007 Excuse me? What a disgusting attitude. You should be ashamed of yourself.

Aprilshowersarecomingsoon · 30/01/2019 11:24

Maybe I was wrong for assuming the shop was a cut above the rest!!

GerryblewuptheER · 30/01/2019 11:24

You shouldn't have to ask for the correct equipment to eat your meal. That's the problem.

How restaurants can faff about with slates and baskets and a gazillion different ramekins and forget basics like salt, sauce, butter, and decent cutlery i don't know

StrawberryBlondeRed · 30/01/2019 11:25

Are you just having a laugh with this thread OP. First of all you talk about you and your DN wanting a pizza cut up and then later in thread its because of your 85 year old granny being with you?

Are Wetherspoons pizzas edible? You make it sound like it was made of concrete. Its not that difficult to cut up a pizza. If you want silver service and all that tosh don't go for a 'cheap and cheerful lunch' Hmm

Mookatron · 30/01/2019 11:25

OP never said it was an EU rule. She said it was the kind of rule Tim Wotsisface objects to.

She also never said she couldn't cut up the pizza herself just that it was a stupid rule, which nobody can argue against surely?

However OP YABU for giving wetherspoons your money when they have Brexit propaganda on the tables. Unless you like Brexit. Then wetherspoons your heart out while you can afford it.

AGHHHH · 30/01/2019 11:26

Never had a pizza given to me whole, yanbu.

Since when does Spoons do pizzas? Grin

CatG85 · 30/01/2019 11:26

Where on Earth do you live?

To be honest, I've not always had a pizza sliced unless it's been from a takeaway or somewhere like Pizza Hut. All depends on where you are.
Places like Prezzo, Pizza express etc always serve it uncut and just give you a knife and fork...

LonelyandTiredandLow · 30/01/2019 11:27

Sounds like they've pinned up the Daily Fails' list of fake EU "rules" in the kitchen.
Self inflicted by Weatherspoons.
Try any other restaurant that sells pizza in the country next time.

FrancisCrawford · 30/01/2019 11:28

This reply has been deleted

Message withdrawn at poster's request.

WetWipesGoInTheBin · 30/01/2019 11:28

It's not a EU directive but company policy on whether kitchens will cut up food for you like pizzas and sandwiches. Even then if the pub/restaurant is a chain it's down to individual managers on how far they go for individual customers.

A few months ago I had a go at a local pub for doing the same by refusing to cut up a sandwich for me. The issue was the young staff member on the till that day couldn't understand why handing me a knife to cut it myself wasn't as easy for me as he thought. In the end I got someone else to cut up the sandwich for me. I complained to the manager as when I had been there previously older staff members had gone out of their way to be helpful.

DGRossetti · 30/01/2019 11:28

Also isn’t the owner of Wetherspoons desperate to get us out of the EU because of silly little rules like this?

And no irony serving pizza ? Where's all the British fare, godammit. Stodgy pies. Overcooked veg. watery gravy.

tillytrotter1 · 30/01/2019 11:29

Reminds me of the time I went to the butcher's counter in Tesco and asked the young woman there 'Will you cut me eight of the pork chops', these were a couple cut aleady, and she replied 'I'm not allowed to cut meat'! There was no-one else there to cut them either.

missperegrinespeculiar · 30/01/2019 11:30

Pizzas are not, as a rule, given to you precut in Italian restaurants in Italy though, are they?

reallybadidea · 30/01/2019 11:30

How is it unreasonable to ask restaurant staff to cut a pizza up before it is served?

Sockwomble · 30/01/2019 11:30

We take scissors with us. It's much easier.

FlipF · 30/01/2019 11:32

I get it's a bit of a silly rule but I can't see that it's anything worth caring about. You can easily cut pizza with a normal knife. I can't imagine there are too many people who are too embarrassed to ask their family to cut up their pizza for them. Its an unusual situation. Maybe bring your own pizza cutter if you want to spare your grandmother any embarrassment.

GerryblewuptheER · 30/01/2019 11:32

Why on earth shkukd you treat your 85 year old gran like a toddler by reaching over and cutting up her food when they can slice it properly on a chopping board in the kitchen Confused

Calvinsmam · 30/01/2019 11:33

Ok I’ll explain a bit better what happened as apparently I’m ‘having a laugh’

My 85 year old grandma and my DN have a regular date on a Saturday to eat pizza. Neither is good at cutting up pizza so they ask for it to be sliced in the kitchen and it’s never an issue. They usually go to Italian restaurants but this week they went to Wetherspoons and I joined them.
My dn ordered pizza and my grandma asked if it could be sliced in the kitchen like she always does, to which the waitress replied no. My grandma asked if we could have a pizza slicer and the waitress said no and that they weren’t allowed them.
They then gave us our meal with ordinary knives and a bit later on came over with a steak knife and said we were allowed this.

My lighthearted thread was simply pointing out what a stupid rule it was, especially when you’re allowed a steak knife, and especially in the establishment of a man who public ally declares often how much he hates silly rules.

OP posts:
GahWhatever · 30/01/2019 11:34

Wetherspoons normally serve pizzas whole.
The OP asked for it to be sliced in the kitchen.
Instead of cutting up the damn pizza the waiter made a song and dance about how the kitchen staff would e unable to fulfil such a request. It's a customer service cockup, not a policy problem.
The waitress should have asked the kitchen to slice it or done it herself with the proffered steak knife before bringing it out, and earned herself a tip.
The kitchens are designed to be streamlined and the methods standardized for efficiency so they can offer food really inexpensively for what you get. Still, a little extra customer service on one occasion wouldn't have hurt them.
Using 'no cutter' or 'health and safety' was just an excuse to not be particularly helpful.