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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think this is pointless (Primark tills)

355 replies

whatsthepointthen · 04/01/2019 14:05

I came across this on facebook and although its a good idea in theory I cant help but think its abit pointless, A till specifically for disabled customers. Ive never seen any in my local stores so dont know how many Primarks have it.
But apparently you can also use it if you are pregnant or have a double buggy 🙄 Surely the queues will be just as long then? and surely its a choice to buy a pram so wide it doesnt fit at the other tills?!

To think this is pointless (Primark tills)
OP posts:
Birdsgottafly · 04/01/2019 21:54

Why not just ask how it works?

You go to queue up, with someone in a wheelchair and a Staff member goes to that till and waves you over. Likewise double buggies etc.

In between the space is used to sort clothes to be returned to the sales floor or the faulty returns bin. You see Team Leaders doing their paperwork on there as well.

It takes ages to get around with a Wheelchair, waiting for a lift etc, it's a very much appreciated service.

Birdsgottafly · 04/01/2019 22:02

To the person who said they imagined that the disabled person would get priority, they do.

My eldest DD often takes her Service Users shopping in Primark. They can walk, but have other issues, she gets waved forward.

When Charity/Volunteer groups take Teens with Autism/LDs etc, to promote independence, the Teen will be given the opportunity to carry out the whole transaction themselves, without getting flustered because someone is tutting behind them.

Actually, it's something that Primark has done really well.

All it needs now is big signs by the lifts asking "do you really need to use the lift and not the escalators?". if not piss off

ViolaLucyofTirol · 04/01/2019 22:04

AlpacaLypse don't engage! It's not worth the rise in your blood pressure!

AlliKaneErikson · 04/01/2019 22:09

I actually commented on the original Facebook post. As a disabled person it was quite shocking that people genuinely didn’t see why some people have difficulty queuing.

bourbonbiccy · 04/01/2019 22:14

It's not only a wheelchair bound disability this would be great for, my beautiful mum had rheumatoid arthritis and she could not stand for long periods, so on many occasions she would have to try and find a seat while I queued and if on her own would have to leave.
So an additional till for a bit of a shorter queue would have been brilliant for her.

BinkyBaa · 04/01/2019 22:15

I work for Primark. The till isn't lower and doesn't require queueing. Its for people who can't fit down the aisle (wheelchair, mobility scooter etc) or can't stand still for long periods of time in the queue (disabled usually, most pregnant women still queue).

It's effectively a queue jump, but it isn't manned so if all staff are serving you'd still have to wait.

AlpacaLypse · 04/01/2019 22:24

@ViolaLucyofTirol Grin don't worry I'm good! Strangely enough blood pressure was one of the many things that got checked earlier today... it was if anything a bit low. But thanks for being a nice person who thinks about other people ... Happy Friday everyone who isn't a goady troll! not implying anything at all about OP oh no I wouldn't do a thing like that

CatchingBabies · 04/01/2019 22:26

After seeing a lady in a motorised wheelchair struggle to get round primarks long and narrow queue (taking several posts with her in the process) I think this is absolutely needed!

whatsthepointthen · 04/01/2019 22:45

This reply has been deleted

Message deleted by MNHQ. Here's a link to our Talk Guidelines.

PortiaCastis · 04/01/2019 22:49

Right that's enough, insulting a well known respected poster who had just listed the disabilities she faced is despicable and you should be ashamed of yourself OP shame on you

44PumpLane · 04/01/2019 22:51

CBA to RTFT but as a mum of twins with a side by side pram- I specifically bought a Mountain Buggy so it was the same width as a standard wheelchair and it's still a bigger for getting round places.

I am all up for anything that makes the lives of those in wheelchairs easier, or those who have additional requirements.

I wouldn't use the till personally, because my inconvenience is both minor and temporary (and at my local Primark the till area would still allow me to tuck the pram in and not obstruct others from getting past me).

The prams where one kid sits behind the other depress me- I didn't want to choose which if my twins gets to engage with the world on any given day- just not for me!

whatsthepointthen · 04/01/2019 22:55

The prams where one kid sits behind the other depress me- I didn't want to choose which if my twins gets to engage with the world on any given day- just not for me!*

see pic. Ive included one where both seats parent face.

I have not insulted anyone!

OP posts:
Butchyrestingface · 04/01/2019 22:56

oh do calm down AlpacaLypse your pram was a choice, you chose to make life deliberately awkward!

I'm sure that is the foremost consideration in every parent's mind when selecting a pram: "hmmm, now how can I make life deliberately awkward?"

This thread has definitely not been your finest hour, OP.

joangray38 · 04/01/2019 23:02

I’ve used this several times. I cannot stand in a queue for more than a few minutes and the other tills are too high for me. I wish there were clearer signs aS last time another customer threatened to punch me for jumping the queue and then said I didn’t look disabled enough to use it.

Samcro · 04/01/2019 23:06

I am so sad the I have fallen for this. the op is a goady fucker or troll.
they are trying to get disabled people/carers fighting with parents.
well the problem is that a lot of us have a foot in both camps.
\why do MNHQ allow this shite.
(awaits a ban .......again)

44PumpLane · 04/01/2019 23:53

whatsthepoint
see pic. Ive included one where both seats parent face

Yes the twin staring at my knee caps would be loving life- and then when you turn them world facing the one on the bottom gets to stare at the bottom of the other seat

whatsthepointthen · 05/01/2019 00:08

Yes the twin staring at my knee caps would be loving life- and then when you turn them world facing the one on the bottom gets to stare at the bottom of the other seat

Oh what hardship 🙄

OP posts:
Huffleypuff · 05/01/2019 00:15

I think the OP is being purposefully obnoxious now

Carrotss · 05/01/2019 00:17

Oh what hardship

Coming from the person who has spent half a day moaning on the internet because some people get to queue for less time than you at Primark.

whatsthepointthen · 05/01/2019 00:19

Im not, pick whatever pram you want just dont complain when you cant fit down the aisles and expect special treatment for your choices.

Fwiw mine use to fight over who got to sit in the back! Then pull the hood up and pretend to be in a little den. Its a tandem pram not a prison cell, no need to feel “depressed” over them.

OP posts:
Huffleypuff · 05/01/2019 00:25

No one is expecting special treatment, Primark have identified that their queuing area doesn’t really accommodate double buggies so have allowed access to the disabled queue for them. This affects you in no way whatsoever but it means Primark aren’t alienating any parents with 2 babies/ double buggies aren’t clogging up the till area so everyone can pay more quickly.

macaroniandpizza · 05/01/2019 00:31

My local store has one and its well used by people who cant manage the higher counters

MelissaN93 · 05/01/2019 00:45

@whatsthepointthen OP I work for Primark and will tell you we have this specific till at the end for wheelchair users only. The counter is lower for them as our till counters are higher and it's not fair for them to try and reach it. It isn't pointless at all. If anything it helps them massively instead of waiting behind rude people who can't be bothered to move their things out of the way to let anyone past :)

ValleyClouds · 05/01/2019 01:13

I have been absolutely amazed to idly click on this thread and be taken aback at the ignorance and sheer wilful goadiness of it

I am a wheelchair user

I use the wheelchair till at Primark

As PPs have said the regular tills are hard to access for wheelchair users due to the cluttered miscellany aisle snaking the checkout

It is therefore not Pointless

Whether intentionally or unintentionally your OP conveys

  1. you think that Primark doesn't have enough wheelchairs users in its customer base to warrant the till

  2. even if they do, a relative or carer should pay, because if they are a wheelchair user then shock horror they wouldn't be shopping alone like a normal person

  3. Society shouldn't make ANY adjustments however small for disabled people because it's UNNECESSARY and POINTLESS. Thanks for that truly special insight into your soul which conveys, intentionally or unintentionally why would Primark OR any other store WANT the custom of THOSE PEOPLE - I'M MYSTIFIED

  4. that you are in general a woefully ignorant and prejudiced person to have made this OP in the first place

  5. We are on DAY 5 of 2019 and we may have already found a candidate for Goady Disablist Fuck of the year, yesterday there was a poster who hates her brothers stepdaughter for having the audacity to be a disabled parent, that one got deleted, this is more subtle, and less obvious but just as goady and just as disablist, so it's neck and neck really. Hmmm ? 🤔

Confuzzlediddled · 05/01/2019 02:11

I've used these tills in primark in many different towns and cities, some stores its not very obvious it's there, but the staff always acknowledge me and sometimes apologise for keeping me waiting until they're free to attend to me (which I always tell them there's no need)

I've never seen them used by anyone else, except once this week when there was another lady in a mobility scooter (though hers was about twice the size of mine!) of course no doubt you will say using the scooter is my choice OP, many people have that attitude that they're only for fat, lazy people. In fact I began using mine as my arms suffer from the same degenerating condition as my legs (funny that) a manual wheelchair is therefore too difficult to push, so I use a scooter. It means I am not likely to shop in primark as it makes my life much easier. My 15 year old daughter is definitely in thier target market, yes even for the homeware, how many adults want a winnie the pooh cushion or a friends bedspread?

I also have twins (didn't really get a choice about that either, only tried for one baby) though at 15 they don't exactly need to go in a pram any more, but I wouldn't begrudge someone using the till to avoid the snake queue if they were using one, I've never seen it happen however in the many times I've been in primark. I would object to being left at the roadside as I couldn't get on the bus home though (which has happened as apparently the baby was sleeping)

What difference does it make to you anyway? If you're jealous of my queuing privilege I would love nothing more than to be able to give you my daily pain, oh and the 40+ tablets a day, and the injections, or does that bit not sound so appealing?