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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To think this is pointless (Primark tills)

355 replies

whatsthepointthen · 04/01/2019 14:05

I came across this on facebook and although its a good idea in theory I cant help but think its abit pointless, A till specifically for disabled customers. Ive never seen any in my local stores so dont know how many Primarks have it.
But apparently you can also use it if you are pregnant or have a double buggy 🙄 Surely the queues will be just as long then? and surely its a choice to buy a pram so wide it doesnt fit at the other tills?!

To think this is pointless (Primark tills)
OP posts:
twiglet · 04/01/2019 19:59

I'm heavily pregnant and suffering with pelvic girdle pain which makes standing and walking very painful.

Whilst I planned my pregnancy, pgp affects 1 in 5 pregnancies and I certainly didn't plan pgp. So far I've been reasonably luckily and not required crutches but some do. I'm not disabled but do limp along due to the pain. I don't know why you would begrudge pregnant women (or the others you have listed) using this. I do think most people use common courtesy when they see signs like this so I doubt the que is as long.

I've done as much shopping as possible online but I do need to go to primark to pick up some cheap bits for my hospital bag, I wish my store had this!

Foxyscarf · 04/01/2019 20:03

I was telling you to flounce off, not suggesting you had; you know, since your argument is shite and you're generally a bit irritating.

BishopBrennansArse · 04/01/2019 20:03

I didn't plan it either. Still didn't use disabled facilities back then.

Hedgehogblues · 04/01/2019 20:06

I hate these discussions. Parents and disabled people shouldn't be fighting each other over resources. We should be fighting together for more resources

BishopBrennansArse · 04/01/2019 20:09

After disabled people have fought for decades to get what we have? After we have to fight every single day to access that? After fighting for our PIP/ESA, getting appropriate medical care after the cuts you want us to fight for parents to be able to use proms in our spaces? Why can't parents do that?

Hedgehogblues · 04/01/2019 20:11

No. I want us to fight together

Kpo58 · 04/01/2019 20:17

Of course Primark are going to allow double buggy users to use the same till as those in wheelchairs. Since they have narrowed the queuing space, it is now a let them use the wheelchair friendly tills or loose sales because they have just isolated a large group of customers who will tell their friends about the poor service and they will also stop shopping at Primark.

They aren't doing it to be nice to double buggy users, they are doing it to not loose sales.

E20mom · 04/01/2019 20:22

It's not pointless for pregnant women. I was stood at the back of an epically long queue in one of their stores when I was almost full term. I was happy to queue but it was during a heatwave and it was really hot and sticky and I was so uncomfortable being so heavily pregnant.

Just as I was debating whether or not I'd need to leave the shop and not stay in the queue one of the assistants called me through to the front and served me at that till. It was much appreciated. I don't get why anyone who doesn't need it would get their knickers in a twist about it.

E20mom · 04/01/2019 20:23

Also, there's never s queue at that till. It's not abused.

twiglet · 04/01/2019 20:29

@BishopBrennansArse I will follow what the medical professionals tell me to do to not make it worse.
So if a disabled toilet is on ground level and the ladies are down/up stairs then I will use them as I'm told to limit going up and down stairs. Same thing goes for not standing for long periods.

You would hate Murrayfield the stewards tell visibly pregnant women to come to the disabled/baby changing loos and use the wide access gates rather than the turnstiles!
I've never had an issue from others when out and about. I don't use disabled facilities when I don't have to but sometimes I do to reduce pain. I would never use a blue badge space my DH will drop me by doors and then go park though as I struggle to walk far.

Drogosnextwife · 04/01/2019 20:35

Probably the same people that get annoyed about them using the disabled toilets. Which ive seen people get annoyed at.

What about when the baby change is in a disabled/accessible toilet? Should the children be left in their shitty nappies for the arses to get burned red raw, should we change them in the middle of the female/male toilet floor because I'm fucked if I could fit on the floor of a cubicle (wouldn't even consider it anyway), should we all stay at home so we don't need to change nappies outside?

BishopBrennansArse · 04/01/2019 20:46

If the baby change is in the disabled loo there's not anything that can be done about it. I'm talking about those who use the loo because they don't want to leave the pram outside or those using the disabled loo floor instead of a separate baby change room/family toilet in the same area and yes it happens regularly. Fortunately separate baby change and disabled loos are now becoming the norm rather than the exception but as I said earlier the dual purposing much like on buses makes entitled parents (not all parents being entitled, I'm creating a distinction) think the wheelchair logo means it's dual purposed when it isn't.

If you have a medical need or disability then of course you use the disabled loo. I'm talking about abuse of not having medical needs which require a disabled loo.

Pachyderm1 · 04/01/2019 20:46

I think OP started this thread not really understanding how accessible facilities work, received heated pushback, and in a very human way has responded defensively by digging her heels in and doubling down on her position. It’s probably worth remembering that outside of MN it’s very unlikely that she actually believes that all parents with double buggies are entitled little shits, or that society is going to hell jn a handbasket because pregnant women sometimes get to use accessible tills. It’s just that the internet is designed to make people feel defensive and inflexible.

Purpleartichoke · 04/01/2019 20:47

I’ve always seen those as being physically accessible. Queue time isn’t a component.

BishopBrennansArse · 04/01/2019 20:48

So you want me to do yet more on top of what I've already done and already continue to do? Not going to happen. I already have to fight for what I need and my 3 kids (all with complex needs). You want parent facilities then fight for them.

11yrgap · 04/01/2019 20:56

I think the chances of a wheelchair user, person with a double buggy and a heavily pregnant woman frequently wanting to pay at the exactly the same time on a regular basis are pretty low. I'd imagine the disabled person would get priority anyway and if there was a bigger line for the 'regular' till was long,double buggy customer and pregnant lady would still be thankful they were in a line with just a couple of others.

11yrgap · 04/01/2019 20:57

Sorry my sentences are awful because I'm half typing half making sure slime making doesn't go on the carpet...again.

keepingthesail · 04/01/2019 20:57

Having children is a choice.

The small age gap wasn't a choice in my case, it was a pleasant surprise after ttc for 3 years the first time around.

So still a choice then Confused

anniehm · 04/01/2019 21:02

They have aisles like this at the supermarket, it's lower, wider and has a hearing loop plus they ensure the members of staff working there are more experienced - however if no one is using it anymore else can. With primarks queuing system it's hard to get a wheelchair through so well done (of course more staff so the queue is shorter would be better still!

anniehm · 04/01/2019 21:07

To those saying no double buggies - the reason I had one was that my eldest is autistic so couldn't be trusted, even at age 5 I had her in the double buggy for safety reasons, and yes it was rather hard to manoeuvre with her and her sister by then! Don't assume kids in buggies don't have disabilities, even those who eventually use wheelchairs will usually use a pushchair until they outgrow it around 5.

Drogosnextwife · 04/01/2019 21:11

I'm talking about those who use the loo because they don't want to leave the pram outside

Anytime I've had to leave children in a pram outside the toilet cubicle I feel quite apprehensive, people don't generally like leaving children unattended or not within sight in a public place.

Seafour · 04/01/2019 21:14

As a full time wheelchair user it's a great idea, imagine trying to use a till where you have to lift all of the items you want to purchase to head height, you can't make eye contact with the cashier and can't see what's being rung up.

BishopBrennansArse · 04/01/2019 21:23

I know, Drogo. Hence why I didn't leave the kids outside.

bourbonbiccy · 04/01/2019 21:37

Surely if the store has decided that they want to provide a service/space for disabled people, pregnant people or double buggies users, that is the stores choice and people just respect that.

Yes it is a choice to buy a bigger buggie and Primark obviously want to accommodate people who have made that choice. They are not being entitled, the store has seen it would make their lives a little easier so want to help. Their store, their choice surely.

I'm sure disabled people, double buggie users or pregnant people haven't been insisting they need them, the store has seen just seen an opportunity, and it's probably great advertising.

I wouldn't imagine the queues would get massive unless people tried to abuse it.

AlpacaLypse · 04/01/2019 21:49

Well that was your choice AlpacaLypse

WTAF??? Which bit of choosing do you think I did? Discovering I had two babies coming along, should I have aborted one to suit your weird convenience? Or should I have avoided the multiple fracture over several limbs that meant I had to use a wheelchair for nearly a year? OP you are talking like a complete arse. For MNHQ benefit, I'm not saying OP is a complete arse, I'm just saying that her/his posts are making her/him sound like one.