To think this is pointless (Primark tills)

[whatsthepointthen]

I came across this on facebook and although its a good idea in theory I cant help but think its abit pointless, A till specifically for disabled customers. Ive never seen any in my local stores so dont know how many Primarks have it.
But apparently you can also use it if you are pregnant or have a double buggy 🙄 Surely the queues will be just as long then? and surely its a choice to buy a pram so wide it doesnt fit at the other tills?!

DH once went in Trago Mills' extremely sexist 'mother' and baby room (not a feeding area, just a baby change labelled in typical Trago sexist dinosaur way. A staff member 'helpfully' pointed out the disabled facilities for future reference but as DH told them he's not disabled so why use the disabled? (No baby change in disabled, they suggested using the floor).

Again... do you not understand that this is about increasing sales.

As a business, no one gives a fuck If you choose to use a sling, a tint buggy or a massive buggy. No one cares. Choose what you like. They just want you to keep shopping with them, and they certainly aren't going to tell a potential customer base "well, you chose a big pram so don't expect to get easy service in here".

It's about sales!! Provide a large area for wheelchairs and buggies, and life is easier for everyone. The rest of the people queuing don't need to negotiate around buggies, and even single buggies get in the way when you're trying to walk past them at the line of tills with your bags and shopping etc. If they weren't there, then other customers get past with no trouble. They are happy. The buggy users and wheelchairs have their own large area where they can turn easily, and no one is bashing past them or hitting their kids in the face with their bags. It gives everyone a bit more dignity, makes shopping easier and less stressful for everyone.

This is not a disabled issue. It's a sales issue. This increases sales and decreases customer annoyance. You're flogging a dead horse continuing to complain about buggy users. Give it a rest.

"Join the group, its literally got hundreds of people saying they used it whilst pregnant or with a double buggy."

Oh well then it definitely must be Primark policy then, not people just taking it upon themselves I don't use Facebook btw, not least because it's full of bollocks and anecdotes presented as data.

Did you read anything from Primark confirming this is their policy before starting this thread? If not there is definitely something pointless, and it's this fucking fighting on this thread

OP, this is not about entitled pregnant women or double buggy users demanding access to the disabled tills. It’s a business decision primark has made to drive business. Do you understand that?

Oh there should have been a after my last sentence!

whatsthepointthen I would have loved a pushchair like that, but they just weren't around when I needed one.

Oh I do grudge, though.
Because by and large unless the facilities are designated parent and child (changing rooms, parking bays) those things you consider to make life easier are piggy backed on facilities provided for the use of disabled people. Fought for over years by disabled people.

Its not a choice to be disabled though is it?
If disabled people and those with double buggies cannot get access to shops and checkouts then those shops will lose their custom so their takings will go down which is one of the reasons why Primanis have put in a till for disabled people All these gestures are welcome and will help keep shops afloat in a very demanding climate, if a person cannot get to a till they'll shop online as it's easier. The demise of the hight street is partly because of online shopping so it's in shops best interests to take into consideration things to make Mum's with buggies and disabled people's lives a tiny bit more comfortable

When I realised my maclaren double was wildly impractical I either used my maclaren single with a sling or my tandem umbrella fold stroller which I could fold one handed.

If my shopping couldn't be done like that or online I waited until DH could either come with me or have the kids at home or mum could babysit.

I didn't go around thinking I had the right to use disabled facilities.

I didn't go around thinking I had the right to use disabled facilities

But these people aren’t going round thinking they’ve got a right to use disabled facilities either, are they? Primark are offering it.

Exactly there are so many options, and that shouldnt include using disabled facilities, and I dont buy the whole “my child shouldnt have to look at the back of a seat” as to not get a tandem, like I said bet the same people use cars though where their child is staring at the back of a seat!

Exactly there are so many options, and that shouldnt include using disabled facilities

Then take it up with primark who are offering the service, rather than raging at double buggy users online who didn’t ask for it.

It is also about offering the customers who aren't using a wheelchair or pushing a double buggy a better shopping experience. These customers won't be held up, have their ankles taken out and generally be inconvenienced by the maneuvering of the other shoppers.
The function of the shop is to sell things, if it manages to create a better shopping experience for all of its customers it is more likely to do this. It really is that simple.

Pretty sure the owners of primark are the ones who make the decisions about how people queue in THEIR shops.

Mn made me utterly paranoid about asking for a seat on the train when I was pregnant recently with my first. Don't think it would've ever crossed my mind as a bad thing if I hadn't have joined this site.

dont buy the whole “my child shouldnt have to look at the back of a seat” as to not get a tandem, like I said bet the same people use cars though where their child is staring at the back of a seat!

Are you seriously comparing the safety of a car seat to that of a back and front double pushchair?!

I am so confused by some of the vitriol on this thread! It's not (for once!) about buses or toilets, its about something that is accessible and that another person using does not stop you being able to use, also as pp have said it's not manned all the time so if someone who doesn't have the need to use it rocks up, then staff l assume will direct them to another till? It's not taking something away to make another person's life easier!

I give up. You're ignoring all the logic being thrown at you about this policy being purely to increase sales.

This isn't a disabled facility. It's a large space till for large space customer. It's to improve the experience of all their customers and to increase return rates amongst those who would otherwise find manouvering difficult. But you're ignoring that, because it doesn't fit your narrative.

Are you seriously comparing the safety of a car seat to that of a back and front double pushchair?!*

🙄 The argument for not getting a tandem is not wanting a child to stare at the back of someones seat, nothing about safety. Chances are at some point in life they will be staring at the back of a seat!! Its hardly a big deal and as Ive shown there are varieties of double buggies that dont involve the hardship that is “staring at the back of a seat.” Like I said, its a choice.

Why are you ignoring everything everyone is saying about this not being a ‘demand’ by double pushchair users or pregnant women, and is simply a business decision made by primark? Too logical for you?

Fine, so use a sling. Point is as a parent you have options. Far more options than disabled people. Then when the kids get older it doesn't even matter any more while the disabled person is still having the same access issues made even more challenging by the next group of entitled parents. Repeat ad infinitum.

You’re ignoring it too BishopBrennansArse. Primark have not implemented this because of double pushchair users or pregnant people demanding it.

Nice way to gloss over the issue, though.
Funny how the logo is a wheelchair, though, and not a pram (I'm aware this is an issue for hidden disability, by the way).

BishopBrennansArse just talking about the tills in Primark, not buses, toilets or anything else, what actual difference would it make to you if a person with a pram used this till?

We used to let people queue separately and use the endmost till to pay if they struggled to navigate / stand in the snake when I worked at Primark (15+ years ago).

It wasn't about 'not having to queue', it was about access to the tills so people could give Primark their money.

If you can't get to the till you can't spend money. If the snake is a pita for you you might stop going to Primark.

I imagine the line won't really move any faster, a busy Primark will have like 10 tills? So the snake can be 36 people long and the accessible line will be 4 and take the same amount of time to process. It's about the navigation rather than the wait.

(Primark probably don't care why you can't/won't stand in the snake, they just want you to be able to pay)

It'll self-police once people realise that it's not any faster if everyone joins in.

I've only read the first and last few posts.

I can see why Primark would do this. My local ones have a sort of narrow S shaped queue which must be difficult for pushchair and wheelchair users. The counter is high which must be annoying for wheelchair users too but I can't see if it's lower for that till.

Primark is a private business and if the tills are pointless then they make enough money to switch them back. I think that ideas that make life easier can only be applauded and that targeting the family market is a no brainer. Supermarkets etc can be competitively priced and a family could mean a bigger transaction for them.