What pisses me off the most with mcds is this nonsense of not salting the fries.
If I want to eat a week's worth of salt in one meal - the blue moon that I decide to do that - don't moderate my choices.
Eliza9917 Nobody is trying to moderate your choices, fries should always be salted; if they are not, crew are not following procedure and managers will correctively coach them.
It is absolutely unacceptable for fries not to be salted with the correct amount of salt in the correct way (yes, there is a specific procedure for how to salt fries). The only exception is if the customer has specifically requested unsalted fries.
Every single product in McDonalds has a gold standard - as in, exactly what it should look, taste, feel, smell like when made correctly. It is extremely detailed and crew are coached on what gold standard products are and what they look like, and they are aware that is what is expected of them when making our products.
Unsalted fries completely offsets the taste and should never be given out unless a specific request is made. I have worked in several stores and have never known crew to not salt the fries automatically; it is part of training of the fry station, there is a ‘test’ on how to work the station and how fries should be made.
Obviously human error is a factor and someone may get distracted, say if three of their baskets should be pulled or dutied at the same time, but crew trainers, area leaders and managers look out for this and correctively coach, as we do not want to be giving out product that is not gold standard.