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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

To be upset McDonald’s got my order wrong

138 replies

idonthaveatattoo · 05/08/2018 09:42

Stupid I know but I was looking forward to it.

OP posts:
neveradullmoment99 · 05/08/2018 10:55

I agree its common.
At least you weren't charged £69 for 5 people. That was the shock price it cost for Burger king in France.

PineapplePen07 · 05/08/2018 10:56

Yanbu I'm still holding a grudge about the time they forgot to put my fries in the bag and of course it was the one time I drove away without checking 😡

NoLeslie · 05/08/2018 10:56

YANBU there's no disappointment like it. I still remember not getting a lunchbreak McDonald's I'd been promising myself all week because DH called me at the wrong moment then the queue was too long. Sad

WhatToDoAboutWailmerGoneRogue · 05/08/2018 10:56

I’m a manager at McDonalds, and while I probably don’t work at the store you visited today, I do apologise that your order was incorrect!

If that ever happens (to anyone) ring as soon as you notice and we’ll note down your name in a password protected document with the replacement meal, so next time you come in you can state your name and we’ll happily fix it for you Smile

PineapplePen07 · 05/08/2018 10:57

never what???!!!!! What on earth did you get for £69? Some form of BK caviar I would hope.....

Leesa65 · 05/08/2018 10:58

My son got a burger delivered . minus the actual beef patty in it .

howabout · 05/08/2018 10:59

Now I don't feel so ridiculous because I refuse to use the drivethrough and always go in Grin DDs have a selection of friends working there these days so service much better if I take them despite all communication being completely unintelligible to me.

At our Grannie's one you have to make a fuss to get gherkins in your Big Mac cos everyone local requests they leave them out.

BarbaraofSevillle · 05/08/2018 11:00

Maybe BK in France is priced similarly to airport prices where it can be well over £10 pp for a burger, chips and drink meal, then add on a couple of portions of onion rings etc and there you go, quite easily £69 for 5.

TerfsUp · 05/08/2018 11:07

Perhaps you could get counselling, OP.

achara · 05/08/2018 11:08

One type I ordered a meal and 4 Apple pies. Got home there were 4 apples in the bag I mean seriously lol. I went back and the look I got as if l was in the wrong haha like who asks for apples in McDonald's

emoji · 05/08/2018 11:11

YANBU. I'm pregnant and would have had a serious breakdown. I always ask for sausage McMuffin and if they gave me a bacon one I'd be pissed off.

WhatToDoAboutWailmerGoneRogue · 05/08/2018 11:11

One type I ordered a meal and 4 Apple pies. Got home there were 4 apples in the bag I mean seriously lol.

achara As a manager of McDonalds, I really do not believe this. There’s just no way it could possibly have happened; we don’t sell apples, nor any products with whole apples. The closet we get is the apple and grape fruit bags with cut up pieces of apple in there.

There wouldn’t be any apples on hand to give you, and crew cannot take their own food onto the floor.

strawberrisc · 05/08/2018 11:13

I never, ever, ever leave without checking. They always get my order wrong.

achara · 05/08/2018 11:14

Whattodo it happened in a drivde through in Dublin. Hand on heart it actually did. That's why I posted. I'm very long time lurker and only replied as post resonated lol

WhatToDoAboutWailmerGoneRogue · 05/08/2018 11:18

achara I cant believe it because I work there and I can’t see any possible way of it happening; we don’t have whole apples in the store to hand out accidentally Hmm and crew can’t bring their own food onto the floor.

crimsonlake · 05/08/2018 11:34

Everyone was over tired by the sounds of it, long day and lots of travelling. However it was as you say a budget hotel so perhaps your expectations were too high? That said, the customer is always right and you are entitled to good service. I would have accepted the starter issue just because it was late, restaurant was probably closing, they wanted to close and it was the easiest and least stressful solution for all in the circumstances. There are bigger things to stress about.

Candodad · 05/08/2018 11:35

Wrong thread Crimson

crimsonlake · 05/08/2018 11:35

Ooops posted to wrong thread, sorry.

AgentCooper · 05/08/2018 11:38

I cannot say YANBU enough. I love a McD's as a treat and I get upset when they forget to put my sauces in! I once ordered a veggie burger and cheese bites for my veggie DSis and we got a chicken burger and chicken nuggets instead. She was gutted. We ordered an emergency Domino's.

ScrommidgeClaryAndSpunt · 05/08/2018 11:39

Our local drive-thru has a particular blind spot when it comes to putting in the little tubs of sauce. Goodness knows why, the order thingy tells them how many to include. It is disproportionately irritating.

Runrunrudolf · 05/08/2018 11:40

They do this a lot at ours, just complain and you should get a free one I used to, Grin now I just check the order before I leave and get it fixed if it's wrong

SneakyGremlins · 05/08/2018 11:42

Reminds me of when I ordered a meatball sub at Subway and it arrived with the sauce but no meatballs Xmas Sad

Summerof2018 · 05/08/2018 11:44

I ordered a bacon McMuffin once and got a sausage. That’s a hell no person should have to go through!

Happened the other way round for me the other week, now I know where my sausage one went. Had to slum it with a bacon one.

Jbck · 05/08/2018 11:54

Spot the mistake! Not a happy DD yesterday.

To be upset McDonald’s got my order wrong
To be upset McDonald’s got my order wrong
Eliza9917 · 05/08/2018 12:05

What pisses me off the most with mcds is this nonsense of not salting the fries.

Putting a sachet of salt on after is not the same as it tastes different.

If I want to eat a week's worth of salt in one meal - the blue moon that I decide to do that - don't moderate my choices.

Fuck off with that shit.