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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Shits about to go down in the salon.

429 replies

Pipeup · 17/07/2018 13:14

Im a customer.

Girl has come in with hair down to her bum.

Requested it's cut to the collar bone.

Stylist tied it in little pony fails and cut removed the bands and it's up her neck the girl hasn't seen it properly yet and it looks slightly longer in the front. They have taken her over to wash her hair.

Omg omg omg shes going to go mad! She's just returned from basin whilst I'm typing! That is not collorbone length they have fucking bobbed her!!

OP posts:
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13
TeeBee · 17/07/2018 13:34

Go OP!

BasicUsername · 17/07/2018 13:34

I want the transcript of what you say and their response, in full, please.

TheWonderfulCat · 17/07/2018 13:34

Poor girl! Hope shes not too upset. Definitely help her

RockingDuck · 17/07/2018 13:34

C'mon Pipeup you can do it Grin

SamanthaH92 · 17/07/2018 13:35

Oh no the poor girl

habibihabibi · 17/07/2018 13:35

take a picture or its not true !

Sittingonaspindryer · 17/07/2018 13:35

I nearly cried when I had similar length hair cut off. Not because it was too short or I didn't like it, just the contrast of before and after. And however much I thought I wanted it done, it was so final.

Has she kept the long hair to donate to charity? Which was what prompted me to do mine.

RatRolyPoly · 17/07/2018 13:35

Don't let her pay for that haircut!!

Pipeup · 17/07/2018 13:35

Nah she definately hates it her teeth are grited... She's raging. I can tell. She's practically frothing at the mouth and I dont blame her.

OP posts:
blackbirdbluebottle · 17/07/2018 13:35

Tell her not to pay the full amount (if at all) £70 for a cut? Where on earth is this place?

MaggieFS · 17/07/2018 13:35

HELP HER. go for it OP. Hope you manage to come up with those lines. Anything which backs up it's not what she asks for nor that she should pay full whack.

AWomanIsAnAdultHumanFemale · 17/07/2018 13:36

This thread is too funny 😂

Justanothernameonthepage · 17/07/2018 13:36

I said prewarn manager in case stylist claims that the customer asked for a short/graduated Bob.
That way the manager can clarify the situation, not charge, bollock the stylist and hopefully find a way to make the customer happier. Most managers want happy customers and would rather know asap instead of after an online review.or just someone who never returns.

VelociraptorRex · 17/07/2018 13:37

I had my very long hair cut off in one go but the hairdresser refused to do it unless I let her cut it an inch at a time! I was thrilled with it but my mum was a bit upset...

TheWonderfulCat · 17/07/2018 13:37

If you're stuck I'd say something along the lines of "well, that's not what she asked for" and see what he says

TheCriminalMind · 17/07/2018 13:37

HELP HER OP!

I’m 20 and definitely wouldn’t have the confidence to say if something had upset me so I’d appreciate someone helping me!

Fatted · 17/07/2018 13:37

OMG! This stylist is terrible!!

I had really long hair, went in wanting a bob and stylist suggested cutting it half way first. She was great and said if I changed my mind I was welcome to come back within the week and she'd take more off free of charge. I'm glad she convinced me to wait for the bob although I went back a few months later and got it down. Although I got the crap manager, not my usual stylist who cut layers in the damn thing that I'm now having to grow out to cut all one length again. Angry

Pipeup · 17/07/2018 13:38

I can't take a pic the salon is pissing empty il be seen!!! And it will out me because I'm the only other customer in here so if any of the stylists are on here they will see it and know and I'm not due to he finished for a while!

OP posts:
OftenHangry · 17/07/2018 13:38

Firstly... Sorry for the grammar there, I am clutching my hair so messed up a bit 😂

@AlleyG that would be awesome tho

LilyMarie · 17/07/2018 13:38

You are far too invested in this girl's haircut, you've just told her she looks pretty. You can't now say jk about your hair looking nice and suiting you, I've been listening to exactly what you wanted done and this actually looks crap so don't pay the stylist.

AirForce0ne · 17/07/2018 13:38

one thing that could also help is telling her how great she looks when they are finished. Any confidence boost helps.

lavenderlove · 17/07/2018 13:38

Aww poor girl! I hope she stands up for herself! Could you say "oh did you decide to go shorter? I thought I heard you say collar length?"

BlameItOnTheNeon · 17/07/2018 13:38

Yes, say 'Oi, Edward Scissorhands, this isn't what she asked for and you know it'.

GrinGrinGrin

That just made me snort, but I agree 100%, a lady did this for me one when I was 18, I'd saved up for months to have my hair done at a nice salon a d they wrecked it.
Thanks to the lady I got it for free, and several follow up appointments to correct the damage free too. I now always speak up in the same kinds of situation, paying it forwards :)

colbyandmontysmum · 17/07/2018 13:38

If her hair was down to her bum, chances are her hair grows fast. She wanted it collar bone length and it’s at her neck? That’s a couple months growth. It’ll be collarbone length in no time

Nope, it'll take a lot longer than a few months. I have fast growing hair and it took almost a year to grow it from short bob to collar bone length. Poor girl, I feel for her!!

Pipeup · 17/07/2018 13:38

Still blow drying!! Blow drying what???!! She's got barely any hair left on her nut!

OP posts: