School leavers hoodie is wrong

[Namechangedforthispost18]

We ordered a school leavers hoodie for our dd, at a cost of nearly £20.
The PTA were in charge all proceeds going to the school, we recently changed DD surname however old surnames is now a middle name.

So we asked for previous surname and new one to be on it so the kids in class would know who it was and it would have the new surname we legally have to use on too.

The front has the initials on and is correct, both surnames.

The back is completely wrong.

They've left out punctuation within her name, and it only includes her old surname.

The school are claiming it is the PTA's fault, PTA are claiming it is a data protection issue (although it was handed from 1 person to the next to another) and that they couldn't clarify names however we confirmed it via facebook and have screenshots, we are not the only one to have a child with an incorrect name on the hoodie.

The pta and school are refusing to recall the hoodies or communicate with us or update us. Yet they've updated another parent and told them the wrong name will be scraped off and the right one stuck on top (it will look shit).

AIBU to expect all hoodies to be recalled and corrected? Her friends will have the wrong name on.

Also we the leavers are wearing theirs but the children without correct named hoodies have had them taken and are left out. This is causing other kids to laugh at these pupils.
The pta member who royally f up, her child is blaming the parents for giving her mother the wrong spellings etc and is intimidating the kids.

The school arent touching the issue with a barge pole.

Do I have rights as a consumer?

It is also unlikely to be a GDPR issue. Although you have a right to have data corrected which is held by organisations, simply printing a name on a hoodie is unlikely to fall within the definition of data. It sounds as though a person placed an order as an individual for the hoodies (especially as everything seems to have been done informally through FB) rather than the school, so they are not required to be registered under GDPR.

And people wonder why no one wants to be on the PTA anymore...

OP. You're taking this very personally when it is an easy error to make.

I wouldn't even give it headspace- it doesn't matter.

Don't sweat the small stuff. It's a name on a hoodie. Of course they can't recall them all. I wouldn't even expect a refund in your position.

Does anyone actually have a child that wears said Tshirt/hoody after the first week
No one will be wearing them after the end of the summer holidays

DD is 17 and still wears her year six hoody - a benefit of doing all your growing whilst in primary school . Think it's now so old it's cool again, a few of the girls wear theirs.

People are avoiding you over this issue? And how has your daughter been disappointed? It sounds like you are creating a huge fuss. Surely a simple request for a new hoody for your dc is all that is needed.

So her middle name is on the hoody instead of her surname? Don't really get the drama.

If the company making the hoodies made the error you might be able to do something about it as they might be amenable to producing a special one for your dd. If it was a PTA error please move on.

But otherwise, move on. It really does not matter. And if the front is right does it really matter about the back? Who will be reading it?

As others have said I think whatever the reason was for the name change is colouring your view. The world is not going to stop turning.

I don't think there is any prospect of all the hoodies being recalled and reissued but I would ask for a refund if I were you. If her name is correct on the front and incorrect in a list on the back it's probably liveable with given that the hoodies will be worn a handful of times and then abandoned to the floor of the wardrobe!

If it bothers you that much why not get a new hoodie yourself printed with your daughter's friendship group's names? They can all hand-write then / add a picture / whatever and everyone who's been so terribly affected by this will have a hoodie with the right name on which they'll wear a couple of times if you're lucky

Other parents aren't happy that their Childs close friends name is wrong

the other parents who have disappointed DC.

The other parents do not care OP. Their children do not care. Noone else cares but you. Truly.

Let it go. You've made it a way bigger deal than it needed to be

I'd honestly laugh it off, I really would.

Presumably Her first name is there? surely that hasn't changed.

I think ywbvu to ask school to recall all the hoodies, agree though it is a slightly shit situation and likely nothing to do with data protection.

I would ask your dd if she wants it or not and if not get her something else to compensate if she's upset.

I'm sure you could probably arrange for your daughter to have one with the correct name on, but it will be more than what you originally paid.

You can't expect either the school or the printer to take the financial hit on a mistake that a volunteer pta person made.

Does your school do the "signing shirts" thing on the last day?
DD cares more about her "signed on shirt" than she does about her leavers' hoodie.
If they don't, maybe you should institute the tradition?

Anyone else reckon next year's leavers won't be getting hoodies from the PTA?

I don't care what my childs name is, she does.

The front is initials, not a full name.

The school have avoided the parents of the children whose names are incorrect.

The children have had their hoodies taken from them, the other 58 pupils have worn theirs all week and mocked the childs without.

Child of mother involved is intimidating the pupils without saying their parents can't spell names.

We have been to the office twice, politely requested a new hoodie for her.

We know another parent has been in daily for updates, has demanded 4 new ones for their child and friends.

We never mentioned a recall of them all, that was a passing thought during my post.

School have said accept incorrect hoodie or a refund and no hoodie.

That isn't good enough.

YABVU
It's a name in tiny print on the back of a hoodie. seriously. I know this is a big issue for you, full of emotion, but no one even reads all the names on the hoodie.

Good to hear that you've stepped back from the 'total recall' idea, OP.

My impression of this is that the OP has paid nearly £20 for the hoodie - it's not funded by the school or the PTA. As you've paid for the hoodie I do think they should reprint one with the right name on it tbh.

I can see the school's point that the name on the hoodie is the one she is known by at school - it seems a bit odd to put a name on that she's only been known by for a relatively short amount of time, school-wise.

No year 6 hoodies here yet - used to be the last day, I hear rumours that they will be handed out a bit earlier and allowed to wear them during the last week (they did wear their infant leavers t-shirts for school on the last day). However, I am informed by other parents that once the child starts at secondary the hoodie is relegated to the back of the wardrobe, either because it's the wrong school now or the wrong date

I hope you get a hoodie your DD is happy with OP. If you've paid for it yourself, I do think you can expect the right one for her.

What's happening in Mexico really doesn't come in to it!

I think 'Accept hoodie or don't accept' is absolutely fine.

You're behaving very strangely.

I'd probably just leave it if I were you, it's really not worth it making a fuss.

PTA volunteers have only done their best, and can be a pretty stressful and thankless task.

They only wear their leavers hoodies over the summer anyway as it's 'uncool' to wear them once in high school.

Can I just say I recently organised the hoodies for primary 7 leavers . Due to teaching issues unless a parent did it then it wouldn’t have been done.

I can’t tell you what an absolute ball ache it’s been. People filling in forms wrong, forgetting the money, changing their mind on what name or nickname they want, ordering the wrong size or colour etc etc etc.

However in your position I’d take the refund and ask which company printed the hoodies - I’d then see if I could buy one direct.

Bear in mind once they go to high school wearing a leavers hoody would make them a social pariah though.

*Other parents aren't happy that their Childs close friends name is wrong

the other parents who have disappointed DC.

The other parents do not care OP. Their children do not care. Noone else cares but you. Truly.

Let it go. You've made it a way bigger deal than it needed to be*

Unless you are a parent of other children at my child's school, you have no clue! Or maybe you are the idiot who can't spell names, cross-check or proofread?

I should have listened to my son and not ordered a leavers hoodie - they simply don’t wear them. Out of date before you know it. I think they are really wasteful and you should definitely leave it!!!’

I’m afraid I think it was faintly ludicrous to put both surnames on it in the first place - you only have to ‘legally use’ a new surname on a passport, not on a Yr 6 leavers hoodie. And I’ve a suspicion the kids in the class would know who it was whichever surname you used, unless a) there are two hundred kids in the year, or b) your dd is the least memorable child ever. I’m sure she’s not. The only possible punctuation I can think would appear in a forename, is a hyphen - please God! - and it’s surely not the end of the world if it says ‘Tallulah Mae’ rather than ‘Tallulah-Mae’, does it? Added to all this is the fact that it all looks ok from the front! You’re being U. Don’t have it - she’ll wear it for a fortnight - or have it and get over it.

and it would have the new surname we legally have to use on too

You had to get her father's permission to change her name, legally. However I struggle to see how you possessing a hoodie with her old name on is going to land you in legal trouble...

"That's correct, m'lud, my daughter was walking around in a hoodie with my surname on, with this new surname nowhere to be seen! Except in much bigger writing on the front, m'lud. Yes, m'lud."