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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

School leavers hoodie is wrong

343 replies

Namechangedforthispost18 · 21/06/2018 12:00

We ordered a school leavers hoodie for our dd, at a cost of nearly £20.
The PTA were in charge all proceeds going to the school, we recently changed DD surname however old surnames is now a middle name.

So we asked for previous surname and new one to be on it so the kids in class would know who it was and it would have the new surname we legally have to use on too.

The front has the initials on and is correct, both surnames.

The back is completely wrong.

They've left out punctuation within her name, and it only includes her old surname.

The school are claiming it is the PTA's fault, PTA are claiming it is a data protection issue (although it was handed from 1 person to the next to another) and that they couldn't clarify names however we confirmed it via facebook and have screenshots, we are not the only one to have a child with an incorrect name on the hoodie.

The pta and school are refusing to recall the hoodies or communicate with us or update us. Yet they've updated another parent and told them the wrong name will be scraped off and the right one stuck on top (it will look shit).

AIBU to expect all hoodies to be recalled and corrected? Her friends will have the wrong name on.

Also we the leavers are wearing theirs but the children without correct named hoodies have had them taken and are left out. This is causing other kids to laugh at these pupils.
The pta member who royally f up, her child is blaming the parents for giving her mother the wrong spellings etc and is intimidating the kids.

The school arent touching the issue with a barge pole.

Do I have rights as a consumer?

OP posts:
llangennith · 22/06/2018 21:48

And how often will your DD wear this hoodie? And in a year or two will anyone really care?
Yes it’s annoying but in the grand scheme of things???

Duck90 · 22/06/2018 23:17

Oh dear! This really should be a lesson for children to understand that not everything goes right in life. How parents respond to minor issues, is learnt by the children.

strawberrisc · 23/06/2018 06:20

Jesus, what have I just read? I’m sure the school, during the busiest time of the year hen everyone is run off their short-staffed feet with transition work have been THRILLED with all these hoodie phone calls.

JustDanceAddict · 23/06/2018 06:30

You really must have very little to worry about - lol!

jarhead123 · 23/06/2018 06:47

To be fair, you must have expected some issues with changing her surname. I'd just suck it up, you can't have them all recalled thats a bit much!

FASH84 · 23/06/2018 06:58

Your daughter has a stupidly long name.

Labradoodliedoodoo · 23/06/2018 07:06

Personally I’d ask for details of the company that printed them. Accept the schools refund and get a new version done direct through the printers. It might cost a little more. However it will end up in a drawer forgotten at some point so be aware

SoupDragon · 23/06/2018 07:19

Your daughter has a stupidly long name.

How can you possibly know how long her name is?

Marylou2 · 23/06/2018 07:53

Wow. I think you're massively over reacting. It's a £20 hoodie. Don't be so upset. Just get it reprinted if they won't do it free of charge. Your situation sounds very complicated and I doubt anyone did this deliberately.

Bellini12 · 23/06/2018 08:40

I organised our leavers’ hoodies last year. It was a right pain in the butt. Getting the kids’ names right was stressful. We opted to just use first names only (for security purposes).
The kids wear them loads until the end of term and when they start their new school they are all but forgotten about. This will become a non-issue very soon.

Hudson123 · 23/06/2018 08:58

Wow, the things some people get worked up about!
The names on the back are usually so small that nobody even reads them.
No one has died OP - perspective!

honeyishrunkthekid · 23/06/2018 09:03

The saying- if you want something done properly then do it yourself.

Op I wouldn't get worked up about it. Also you sound very critical of the PTA member and her daughter.
Of course her daughter is going to feel defensive about the situation. It's a voluntary role. It's a piece of clothing. I would let it go.

NonnoMum · 23/06/2018 09:22

I think you should join the PTA and do it for next year's cohort.
The any 'punctuation' left out of a name (what do you mean by this? a question mark? semi-colon? or just a little hyphen?) Is it reads Ellie May instead of Ellie-May I would just embroider a little hyphen on it myself...

Roversandrhodes · 23/06/2018 09:33

😂what an over reaction .Just ask for the Cost of your child’s hoodie back

Warpdrive · 23/06/2018 09:51

OP, the mistake has clearly upset you and you don’t want the hoody as it is. Give it back, get the refund, and treat your kid to comething else with the money so they don’t feel they’ve missed out.

bandito · 23/06/2018 10:03

A non-incident similar to this over 15 yrs ago when I was on the PTA of my kids nursery school is the reason I will never become involved in PTAs ever again. It was one of the most stressful jobs I have ever done, prompted sleepless nights, took up many, many hours and was completely unpaid. Let it go OP, or offer to manage it next year. Have a heart, some poor volunteer's probably stressed up to the eyeballs about this.

Belindabauer · 23/06/2018 10:12

I paid £25 for dcs hoodie. It doesn't have her initials on like should and they haven't printed the leavers names on the back either!

Wish I hadn't bothered tbh.

Mum4Blake · 23/06/2018 11:22

Under GDPR the data held needs to be accurate, up to date, and used for the purpose specified. Asking for the correct names would not breach it. Having data which is incorrect does.
Have a read up on GDPR - it’s a good excuse for a lot of mistakes when the person doesn’t understand it

W0rriedMum · 23/06/2018 11:29

I organised our leavers’ hoodies last year
Me too. It was a huge PITA.

In our school we also use first names but even that was painful. Everyone picked their favourite colour and name and then, after it was all sent off, HALF the mums then wanted to change the order. sigh.

They can't cover the costs of replacing an entire batch so yes YABU unless there is a safety issue - i.e. a name used which could identify your daughter, e.g. post adoption.

longestlurkerever · 23/06/2018 11:39

Gosh this is a massive overreaction. It's a shame but honestly you are making it into something it isn't in wanting them all changed. Can't you see that? And I didn't follow the bullying comments. It sounds to me like the whole thing has been a massive ballache and next year they won't bother.

Aeroflotgirl · 23/06/2018 11:47

One Mumsnetter told me that you doing stop being a parent at 18, your a parent through life. I think they probably will have velcro children living with them way into adulthood. Yes it's true, but you expect them to have independence and be responsible for this choices, Barr SN.

Aeroflotgirl · 23/06/2018 11:49

Oh god wrong thread, was ment to be the friend taking 3 year old dd one

user1470055656 · 23/06/2018 13:19

My word YUBU. What a fuss. There are more pressing issues in the world.

JacquesHammer · 23/06/2018 13:29

My word YUBU. What a fuss. There are more pressing issues in the world

Comments like this are such patent nonsense.

Most people have the headspace to adequately manage to be concerned about more “pressing world issues” whilst still be pissed they’ve spent money on an incorrect product.

mumofmany81 · 23/06/2018 14:39

You're being massively unreasonable. I can't believe that anyone would actually expect the entire lot of hoodies be "recalled" - it's jot a company who will lose that money, it's the schools PTA. You want the school to lose around £600 just because you've got your knickers in a twist. You're entitled to a refund but not entitled to have a replacement because it'd be unreasonable - most places won't make these sweaters as a one-off but have to be done as a bulk batch. They should probably refund you and let your daughter keep it anyway. You should accept this offer and be grateful you don't have bigger things to worry about.

As for those children having their hoodies taken off them while it's being sorted, I think that's a pretty crappy thing to do. Those last few weeks of term are the only time they will all be wearing them at the same time as each other and those children will have missed out on that by the time it's sorted. Let them wear them anyway if they want to (they might not if their names are spelled wrong and that's their choice). It's likely they aren't going to get a replacement but just a refund so they should take this time to wear them anyway. Also what kind of a shitty school do your kids attend that those who haven't got hoodies are being laughed at? I would say there is probably a quarter of my daughters year without hoodies for whatever reason (Couldn't afford it or didn't want one). They went away to the Isle of Wight last week and most kids wore their hoodies the day they left. Not one child was laughed at for not having one so if the kids are your school are that nasty then this should be the main point that needs sorting rather than some wrong spellings