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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

School leavers hoodie is wrong

343 replies

Namechangedforthispost18 · 21/06/2018 12:00

We ordered a school leavers hoodie for our dd, at a cost of nearly £20.
The PTA were in charge all proceeds going to the school, we recently changed DD surname however old surnames is now a middle name.

So we asked for previous surname and new one to be on it so the kids in class would know who it was and it would have the new surname we legally have to use on too.

The front has the initials on and is correct, both surnames.

The back is completely wrong.

They've left out punctuation within her name, and it only includes her old surname.

The school are claiming it is the PTA's fault, PTA are claiming it is a data protection issue (although it was handed from 1 person to the next to another) and that they couldn't clarify names however we confirmed it via facebook and have screenshots, we are not the only one to have a child with an incorrect name on the hoodie.

The pta and school are refusing to recall the hoodies or communicate with us or update us. Yet they've updated another parent and told them the wrong name will be scraped off and the right one stuck on top (it will look shit).

AIBU to expect all hoodies to be recalled and corrected? Her friends will have the wrong name on.

Also we the leavers are wearing theirs but the children without correct named hoodies have had them taken and are left out. This is causing other kids to laugh at these pupils.
The pta member who royally f up, her child is blaming the parents for giving her mother the wrong spellings etc and is intimidating the kids.

The school arent touching the issue with a barge pole.

Do I have rights as a consumer?

OP posts:
Aurea · 21/06/2018 16:56

If it was me, I'd laugh it off. It's surely not that serious?

If you target volunteers, it will stop people from volunteering.

AnnPerkins · 21/06/2018 17:11

Having read your later update I think YANBU to be pissed off. It sounds like the school involved themselves and made a pig's ear of it.

I feel sorry for the parent who's been left to sort out the mess.

If all the incorrect hoodies have been refunded perhaps you could band together and try to get a small order made between you? Did they use a local supplier that you can easily contact or an online one?

ScarlettSahara · 21/06/2018 17:12

I know this feels like a big deal & it’s frustrating to not get what you paid for but honestly these hoodies are quickly forgotten about.

The PTA do give a lot of unpaid time. They will unfortunately make mistakes. In reality it is a fundraiser for school. I would ask DD if she wants to stick with it, buy new one or put the refund to something else.

LuluJakey1 · 21/06/2018 17:22

In a week's time no one will care and no one will wear them again. Honestly- it happens every year. They'll be off on the next stage of their lives and they will never all be together again. I do think you should get a refund and she should be able to keep the hoodie.

GreenTulips · 21/06/2018 17:25

the other 58 pupils have worn theirs all week and mocked the childs without

Schools sounds awful

FrangipaniBlue · 21/06/2018 17:33

The fact that the PTA members are volunteers means diddly squat, what would happen if all charity volunteers half assed their efforts?!

Either the PTA messed up passing the information to the supplier or the school have given the wrong names to the PTA.

I'm a PTA member and I would be looking to rectify in some way - the £20 you paid will have been partly to cover the cost price and partly profit for the PTA funds so in reality if they order another all it will "cost" the PTA is the difference between the profit they've made on the incorrect one and what the price of a replacement would be.

Tomorrowillbeachicken · 21/06/2018 17:47

Tbh it was the school that fecked it up not the pta though

Boredandtired · 21/06/2018 18:05

You are being unreasonable. We had a similar problem last year. I did complain to those who organised because it was annoying, but I did not expect the PTA to reorder and pay for a repeat order, that would not be on, and the printers would not print one for us it had to be a minimum of 10 for the print run. It's not a big deal. It's one of those things.

Poloshot · 21/06/2018 18:07

Get a refund and forget about it. It's a kids hoodie.

IShouldntPostBut · 21/06/2018 18:09

When things like this happen to me (or mine) I try to keep in mind how important this will seem to me a year from now, and try to act from that perspective.

Hope this helps!

lifechangesforever · 21/06/2018 18:10

Surely the kids at the school know who your daughter is, regardless of the name printed - particularly as she's been known by that name for many previous years? Not sure I'm getting the issue fully..

I'd just ask for a refund and leave the hoody as is.

ForalltheSaints · 21/06/2018 18:24

I am glad that such garments were not around when I was at school. A mistake has been made and I think a refund is reasonable.

If GDPR was a reason to end this awful tradition then no bad thing.

What is of more concern is the school's attitude towards the mocking of those without a hoody. There is a point when 'humour' becomes cruel and then bullying, which may have been crossed.

Original poster
Namechangedforthispost18 · 21/06/2018 18:41

We have asked for a refund, we are not allowed to keep the incorrect hoodie and no discount offered and we aren't allowed to know who the printer is, so we can't ask them ourselves for a correct one.

We are over it now, one of those things and now dd can have the money to spend on Paperchase stationary for high school, so she is happy.

OP posts:
Original poster
Namechangedforthispost18 · 21/06/2018 18:42

The bullying was expected

OP posts:
ICantCopeAnymore · 21/06/2018 18:51

Do you mean cliques? And stationery?

Are YOU the one who gave the name in spelled wrongly, OP?

Iamagreyhoundhearmeroar · 21/06/2018 18:53

The bullying was expected Confused
If you expected her to be bullied for not wearing a hoodie (and seriously, why would you?), then you are all the more ridiculous for this unedifying performance.
She didn't have a hoodie because of your hissy fit about the new name (which very likely nobody knows is now her name anyway).
I still don't believe she was bullied for it's absence, though.

GreenTulips · 21/06/2018 18:53

It is odd that the parent couldn't be given the slips to check the names, but yet the names can be clearly be seen in the hoodies!

Data protection is about using information for the purpose it was intended - you agreed to a hoddie and wrote her name on the slip -

PotteryLady · 21/06/2018 18:59

Get the refund and get a new one printed elsewhere- loads of companies do them. Biscuit

MyLearnedFriend · 21/06/2018 19:04

This reply has been deleted

Message withdrawn at poster's request.

Original poster
Namechangedforthispost18 · 21/06/2018 19:06

I think I am capable of spelling my Childs name correctly.

I am having a horrific fibro flare up and I am struggling to use my fingers, so hate me for my lack of interest in correcting my spelling. Grin

OP posts:
IslaBoots · 21/06/2018 19:06

I very much doubt your dd will have ever worn a school leavers hoodie after leaving school. That's why most parents refuse to buy one.

It's not good that they got her name wrong but it won't matter as she won't wear it anyway....

GColdtimer · 21/06/2018 19:09

There is no legal requirement for a name to be correct on a school hoodie. That is just madness. Honestly total mountain out of a molehill. Mildly annoying I grant you but not worth making a fuss over.

Original poster
Namechangedforthispost18 · 21/06/2018 19:09

I meant the bullying is expected because the school has an issue, it didn't surprise me.

She had hair tinsel in for a party last weekend, they all pulled her to shreds for that so she ended up pulling them out and chunks of hair!

OP posts:
Original poster
Namechangedforthispost18 · 21/06/2018 19:10

We don't care about the hoodie anymore, yesterday's news.

OP posts:
PlainWhiteTee · 21/06/2018 19:21

Why did you post this in AIBU, OP? You clearly think you are NBU, despite every single poster saying yes YABU.

My son got his leavers hoodie (free from our PTA Grin), he wears it all the time right now, but once he goes to high school in autumn he won't be seen dead in it (like everyone else). This is the biggest non issue AIBU I've read on here in a long time.