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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Or Bus Driver

213 replies

Sarahh2014 · 21/03/2018 09:28

Just got on a bus in my village with a £10 note the fare i was getting was £4 not ideal but it was genuinely all i had on me ( no time to change it in a shop) bus driver stated had no change and could issue a credit note for the money owed to me.I said I'm sorry but I need the changeplus I have no need to travel on any more buses to use up the credit pls could you let me on? he refused resulting me in being late for an appointment

OP posts:
SingaSong12 · 21/03/2018 19:09

OP - YABU. There is no right to travel for free, unless you have the appropriate pass.
you were not refused travel on the bus. You had four options - be organised and have change, agree to the credit note, get off and get the next bus or offer to pay £10 for the fare. (The driver may not be allowed to do the last as tickets sold will not then equal money taken.)

I travel pretty regularly by bus so have change, but now can pay using contactless payment.

Sarahh2014 · 21/03/2018 19:16

PickAChew yes that's exactly what I thought I hardly use them

OP posts:
FrancisCrawford · 21/03/2018 19:16

This reply has been deleted

Message withdrawn at poster's request.

halfwitpicker · 21/03/2018 19:56

He should have let you on for free

NFATR · 21/03/2018 20:10

Why would he let her on for free? Then all anyone would need to do to get on for free is to claim to only have large notes?

italiancortado · 21/03/2018 20:12

He should have let you on for free

Why?

paxillin · 21/03/2018 20:14

He offered you a solution, which you turned down. You could presumably exchange the credit note for cash with them at a later point. If they let people on for free, nobody will have the right change, why pay when you can wave a note and say sorry instead.

PuppyMonkey · 21/03/2018 20:38

I’m baffled by this thread, never realised there were so many awkward bus companies in this country .

I too live in an area where they’d not bat an eyelid at giving change and if they didn’t have the correct change, they’d invite you to sit down until they did (from other passengers) or let you off if they couldn’t do it (happened to me just the once).

We’re talking £6 change here - a fiver and £1, maybe? Hardly the most outrageous transaction in the history of public transport. Shock

A credit note is no use for someone who hardly ever catches the bus. Confused

NFATR · 21/03/2018 20:39

It doesn't matter if its outrageous or not, if he didn't have the change then he didn't have it, simple as that.

hereyougosuckmyassforensics · 21/03/2018 20:43

It makes me irate that bus drivers never have any change. This doesn't happen in shops!

PuppyMonkey · 21/03/2018 20:47

But he’d probably have the change within a few stops.

MrsAJ27 · 21/03/2018 20:56

Couldn't you have paid using contactless?

snozzlemaid · 21/03/2018 21:13

It makes me irate that bus drivers never have any change. This doesn't happen in shops!
That's because shops are buildings that can store plenty of change. A bus driver is on his own in a bus and has to physically carry his money/float around with them. They have to change buses many times a day and cannot carry an infinite amount of change with them.
They can't just call on a manager to refill the till with change like they can in shops.

NFATR · 21/03/2018 21:13

It makes me irate that bus drivers never have any change. This doesn't happen in shops!

Shops don't consist of one person driving people around, anyone of whom could rob them of their float?

italiancortado · 21/03/2018 21:17

It makes me irate that bus drivers never have any change. This doesn't happen in shops!

Because that's a fair comparison Hmm

FrancisCrawford · 21/03/2018 21:50

This reply has been deleted

Message withdrawn at poster's request.

FrancisCrawford · 21/03/2018 21:52

This reply has been deleted

Message withdrawn at poster's request.

Rachie1973 · 21/03/2018 21:57

Sarahh2014
WhiteCoyote er no I mentioned it to him when got on.No hissy fit needed thanks and I could have only got him into trouble if I had chose to complain. I knew I was partly in the wrong as I've said upthread

you weren't partly wrong, you were completely wrong and can't accept it either.

You weren't refused travel at all, you should stop saying that and you should certainly not tell such a lie to a senior busdriver.

purplebunny2012 · 22/03/2018 17:34

Our buses don't give change. End of

Advicewouldbelovelyta · 22/03/2018 17:56

Why didn't you just leave earlier and go to the shop?

I also want to know what outcome you were hoping for after learning the driver didn't have change

ToffeeCake1 · 22/03/2018 18:12

YABU. You can take most change vouchers on to other buses or to the bus depot(?) and get them swapped for actual money without having to travel on the bus. He's not gonna let you on for free that's just stupid

cheval · 22/03/2018 18:47

I once persuaded a bus driver to stop at a shop so I could get some change! This was back in the 90s though. Other passengers were furious with me. Belated apologies!

flowergrrl77 · 22/03/2018 18:55

I’ve known drivers to refund the credit note as cash before you even leave the bus! If ppl after you getting on paid with coins he might then have been able to give you your change after all.

Happens more often than you’d think, especially since many buses start to use RFID payment...

JamForBrains · 22/03/2018 19:24

So glad I drive a London bus. They are cashless.

jayne1976 · 22/03/2018 19:31

Bus companies are generally large - but you would t go into your corner shop and expect the one man band shop not to have change so why would you not expect a bus not to carry change - would your local shop tell you they could only give you a credit note -no - do bus company is in the wrong not to equip the driver with the tools to provide the service!

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