The worst complaint you have ever received

[planetclom]

I’ll start.
Someone complained they when they arrived early for an appointment I saw them early, they did not want to be seen early ...
Someone complained that I was only interested in box ticking and in the next sentence complained I spend to long trying to sort out their issue...

Work in the NHS if that is relevant, I suspect it is.

some of these are brilliant.
My worst is a woman who complained that she had waited too long and that I wouldn't wake an on call at home doctor at 2am for a minor problem that her son had- I had arranged appropriate specialist review in the morning. She screamed at me. Before she started screaming an extremely unwell baby with meningitis was rushed past with the rest of the Emergency department staff working on him during transfer (hence her wait). The baby died. The consultant wiped his tears away and went to deal with her.

Some people are horrible.

coldcanary I love reading the 1 star reviews of places that have a 4 star plus average on tripadvisor. Some of them are completely ridiculous.

I worked managing a multi tenanted building.
I had one of the tenants come up to me in the bar and tell me none of the tenants trusted me because I would never join in a conversation bitching about other tenants

Hallloumi that's awful, can't imagine a career where the stakes are so high and then have to deal with people like that

The bad reviews are great reading but I really feel for the staff of these places having to deal with the arseholes that post them!

A man once complained about me as I wouldn't take back his item of clothing in a London M&S which he said he'd bought in the Dublin store.

I rang the Dublin store and they told me the label on the clothes was from the cheap shop next door! Customer really couldn't understand why we'd be reluctant to take back clothes not made by M&S!

I worked for national rail enquiries and a member of the public called to complain a train had left 3 minutes early.

If I missed a train by 20 seconds because it left 3 mins early I would complain, too!

Worked in a florist’s. Customer came in to complain that the flowers she had bought from us a fortnight ago hadn’t died yet and she was bored with them. I suggested that she throw them out and buy some new ones. She looked at me like .

Same shop, woman comes in to order funeral flowers for her husband. We are very sympathetic of course, take her to one side and give her the book to look at. I got the order pad and asked her the date and time of the funeral. She got very irate, said I was being overly intrusive- he wasn’t actually dead yet . She knew he was likely to die in the next few days and just wanted to “get ahead”. Bizarre.

I sell houses. Chap wanted a bungalow. Just one bedroom. Took him to see one and he complained bitterly to my boss that I’d taken him to a Property too small for his grand piano 😀

As a Saturday girl working in a cafe/cake shop a loooooong time ago (aged about 17). Iwas the only one working in the cafe as several people had phoned in sick so i was serving/cooking/clearing table and washing up and it was busy! I thought I was doing pretty well managing but very stressed. A man cake in with BO so bad I almost gagged. Stale urine etc.. He asked for a cheese toasty. We had a grill/frying pan/hob. I made him 2 slices of cheese on toast. When I delivered it to his table he complained it wasn't a cheese toasty. I asked what it was he was after. After listening, i put the two slices of cheese on toast together to make a sandwich and chopped it in half.... He complained to head office and got a gift voucher :P I kind of hoped he wouldn't come back, but he did to stink us out numerous more times

A parent complained I had searched lost property and the playground for their kids glove, apparently i should have sent the child out of lessons alone to look so they learned to look after their things (child is 4, reception class)

Had a parent complain that I was picking on their son and that they where going to report me to the local paper. Apparently having their son removed from my lesson for punching another child and threatening to ‘kick my head in’ when I moved between them was me picking on their little darling. ( the kid was 6ft and about 15 stone to my 5”2 and then 8st)

You can't visit between x time and y time because of z reason, you can't come on a Tuesday because that's when I go to the hairdressers oh and I also have so and so to come and take me to do the shopping on a Thursday and I'm going to my club on a Wednesday afternoon - can't possibly come into clinic because I'm housebound 😳
Guess my occupation...

That there was bones in the fish they purchased despite a big sign on the pack saying 'this product contains bones'

Use to also get complaints about cardboard in the fish fingers but it was always the corner flap of the packaging that they had opened and fallen onto the baking tray when they were tipping the fish fingers onto the baking tray

In my 20s I was in the police force. In my first month of working, a father came in to complain to my shift inspector about me waking him before it was time to go to the club with the flimsy excuse that his 5 year old daughter had been missing for 3 days. His dear wife had phoned in from her work cleaning in a local pub before opening time. Sorry, didn't have a photo or time to stop by the police station 100 yards away, go ask her dad if you want anything like that. Inspector leaned over the desk and and said "Divven't come in here complaining boot ma policewoman yer lazy git. Get oot my police station before aaa lock yer oop!" Well, it was 43 years ago! Little girl was found staying with her friend's grandma a couple of miles away. Social Services informed. No formal complaint made by said father. It wouldn't happen today.

Working at a WestEnd theatre I once had a man stand at my window for over half an hour demanding to know why there was no choice in what he could view at the theatre because he had already seen the musical that we had showing. He thought it worked like the cinema and you could view different musicals on different floors.

He complained to the theatre manager about me because I had suggested that he have a wander down Shaftsbury Avenue to see if there was anything he would prefer to watch at a different theatre and that was apparently rude and unhelpful. M'kay freakydeek.

"Excuse me, there are mushrooms in this".
Sorry, I thought you ordered the mushroom risotto?
"I did! But I thought it would be mushroom flavoured, not with actual mushrooms".
I'll take it back to the kitchen, can I get you something else instead?
"No, I want the mushroom risotto, just without mushrooms".
CHEF (Gordon Ramsey wannabe): OH FOR F*CK SAKE! Pick the bastarding mushrooms out and give it back to her.

My mum was a churchwarden. Had an idiot man complain one Christmas that he had brought his family to midnight mass but they hadn't enjoyed it as it had been 'too religious'.

I was at customer services at a large supermarket and an old man in front of me was complaining that some biscuits he'd bought were out of date. The girl on the till gave him his 79p back without a thought. They were a pack of value biscuits he must have found in a cupboard!

A student complained that I was insufficiently respectful of Vladimir Putin

I hope you've taken a good, long look at yourself and sent President Putin a letter apologising for your attitude.

I've worked in retail for longer than I care to think about and I do agree people should do a stint within retail then they can see what assholes they are!
I've lost count of the amount of times I've been sworn at,threatened with violence,items thrown at me and people making me cry after 20 mins of being screamed at with the foulest language known to man because i wasn't doing what she thought I be should doing which was refunding her illegally with cash instead of the card she had paid with. My then manager who was a total spineless twat did what the customer wanted and then I got called up in front of fianance to explain what happened! Due to CCTV who captured everything,I was cleared and told I should be more considerate of my manager as she was menopausal!!!! That was in a well known department store that's never knowingly undersold.

@DianaPrincessOfThemyscira

I could have moved and slunk off home whilst captain dickhead filled his trolley but I thought it was important to point out his completely shit parking (didn't say that to him because I was too busy dodging his aggression) and I hoped that the slight inconvenience it caused might make him think again.
I saw him today at school pickup. He gave me the hairy eyeball and puffed out his chest to make himself look real tough. I resisted the temptation to mouth "Shit for brains" at him. I'm quite proud of myself.

A customer complained to my manager that I was "far happier than I had a right to be" confused'

Damn right! You're not there to enjoy yourself.

I used to work abroad as a holiday rep. Common complaints were:
Too hot in southern mexcin August
Geek/Spanish/Turkish night too Grek/Spanish/Turkish
Plugs won't plug in
Promised an English rep (English speaking actually)
Plane window open causing a draught...
I could go on!!

user For 79p it is probably better just to refund him.