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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Longleat Center Parcs, taking £600 a night to be on a 24hr building site! Aaagghh

516 replies

Mumblebeebee · 25/07/2017 02:05

We are currently staying at Longleat centre parcs. Having saved for this for a year, it's costing an eye watering £600 a night for 4 nights. Total £2400.

What we weren't told was our villa was opposite a 24 hour construction site. Which, as I type is sounding like smashing bottles being thrown into a bottle bank crossed with several generators running.

I'm fuming, no sleep possible and we have 4 children to entertain tomorrow.

AIBU to have expected Center Parks not to have booked out our villa knowing this. Or at very least warned us.

Any advice? We've called customer services at 2am to be told that extra work was being carried out!

I'm not happy at all.

OP posts:
User843022 · 25/07/2017 09:44

'The pool was heaving and we even witnessed a few women downing pints of lager in one before jumping in to the pool 😃 '

Grin Grin

liquidrevolution · 25/07/2017 09:44

I wish people would stop going on about the cost of centre parcs Hmm

It is not the reason OP started this thread. If she were in a caravan in wales and construction was going on through the night adjacent to it then it would be exactly the same as her £2400 lodge at centre parcs. She has paid for a holiday and therefore she should not have a disturbed nights sleep.

The noise should not have continued through the night - OP deserves a refund.

thereallochnessmonster · 25/07/2017 09:45

This year I have a villa that sleeps 6, 2 bathrooms, private pool, car hire for the week and flights for 4(adult prices) for £2500

Where on earth did you find that, Ms Harry??? We couldn't find a 3-bed villa with private pool in France for less than 2k per week in the school hols.

AngelaTwerkel · 25/07/2017 09:46

When I holidayed with my nephew with ASD we chose a private villa where we could provide the same routine as at home without a noisy dining room, lots of other people etc Price was comparable, weather far better!

Good for you. The OP clearly didn't want the same experience. Why is that so difficult to understand?

iklboo · 25/07/2017 09:46

Christ on a bike - we've only paid £2500 for three of us on a week's cruise, including all food.

thereallochnessmonster · 25/07/2017 09:46

What did the manager say, OP?

aaaaargghhhhelpme · 25/07/2017 09:47

When did this thread turn into a competition to see who could get the best holiday deal?

The op chose this holiday. For reasons she has explained (even though she didn't bloody have to)

The holiday choice is not the problem.

MsHarry · 25/07/2017 09:47

OP mentioned the price as though it had a bearing on her predicament, It obviously is more galling to have a bad time if you have shelled out a lot for it.

elfies · 25/07/2017 09:49

Trip Advisor would be a good start , then no body else will be caught out .
It sounds dreadful

MsHarry · 25/07/2017 09:49

angela It's not difficult, each to their own. I was answering someone who said AI was more suited to a child with ASD and I was giving my personal experience. OK with you?

User843022 · 25/07/2017 09:49

'we've only paid £2500 for three of us on a week's cruise, including all food.'

There's 6 of them though. Plus as the op has said they all enjoy it, surely that's the important bit?

Butterymuffin · 25/07/2017 09:50

Price is irrelevant, the point is that building work noise through the night is not acceptable, whether you're in the Ritz or in a £29 Travelodge!

OP, point out how much you've spent with them in recent years and say you will not give them your custom ever again if they can't resolve this satisfactorily, and you'll be spreading the word too.

MsHarry · 25/07/2017 09:51

Monster pour wine, get online with dates and trawl. End of August always cheaper.

MsHarry · 25/07/2017 09:53

Longleat Center Parcs, taking £600 a night to be on a 24hr building site!
When you start a thread with a title like this, the price will be a talking point.

Goodythreeshoes · 25/07/2017 09:54

Don't bother repeating yourself OP.
Some of us have read your posts and know why you have chosen CP!
Hope you get satisfaction from management.

GlitteryFluff · 25/07/2017 09:55

Hope the manager has been in touch by now?

AngelaTwerkel · 25/07/2017 09:55

The OP mentioned the price because she expected the accommodation to be of a certain quality. Not because she wanted a pissing contest about whose luxury villa is the cheapest.

Cedilla · 25/07/2017 09:57

OP your holiday is not fit for purpose, it's as simple as that. Nobody could reasonably expect to put up with loud building work carrying on through the night that prevents you from sleeping. And in a place that's marketed as a relaxing, get-away-from-it-all, forest (!) environment? No, no and no.

If CP tries to fob you off with anything less than a full refund, you need to take it much, much further. Yes, you've paid a lot but the price is immaterial, the principle remains the same however much it cost.

MsHarry · 25/07/2017 09:57

Dear oh dear some people are grumpy this morning. Not all posts are in response to the OP. Some have asked how it is possible to get better value/hols/prices. If you don't like it then take yourself off.

maddening · 25/07/2017 10:00

Who gives a shit about how anyone else spends their own fucking money on their own choice of holiday!

Ok yanbu - without the construction noise your holiday sounds fab

Juanca · 25/07/2017 10:01

Can I offer a chufty badge to all the smug posters who are staying in a luxury villa with a butler and private pool for half of what the OP's paying?

Hope you get a hefty refund and manage to enjoy the rest of your holiday, OP.

MsHarry · 25/07/2017 10:03

Juanca If you think I am being smug you are wrong. I get ideas from MN and if someone was not aware of the deals you can get then why shouldn't I tell them if they ask?

Changebagsandgladrags · 25/07/2017 10:05

Yes, CP is expensive. Yes there are cheaper places that are not CP. Right, now we have that sorted can we move on to the actual issue?

With that amount of work going on they shouldn't be renting out the lodges surrounding it. You should push for a full refund here.

Juanca · 25/07/2017 10:05

MsHarry as far as I can see you haven't given any actual information other than "pour wine, get online with dates and trawl. End of August always cheaper."

I'd be surprised to encounter any human being who didn't know this method of looking for a holiday!

SafeToCross · 25/07/2017 10:08

Sorry your holiday was spoiled, OP, sounds so irritating and unacceptable, I don't care if you paid £50 or £580, that is not an acceptable service. CP have complete control, not like a hotel with neighbouring construction work, and why do work at unsocial hours at all, let alone in peak season when people have paid more? They should not have rented out those flats if they knew that, and should refund if it was unexpected.