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AIBU?

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Original poster

To think they can't just shrug their shoulders and say bad luck - Royal Mail

186 replies

icloud75com · 01/07/2017 16:54

So I was staying with a couple at their home and ordered an expensive phone to be delivered, my bank card, details etc were registered there so I thought at the time it was pretty permanent. Something happened and I had to leave in a hurry, the item was delivered to the address. Post office took a photo and the woman of the house also sent me a photo showing the item had been delivered and what should she do with it.
Fast forward a month, we've fallen out.
I've asked when I can collect my post - "what post" was the response. Ive contacted royal mail who haven't got a signature but they have got a photo of the fact that they dumped an £500 phone on a doorstep - great job guys !
Everyone is just shrugging their shoulders and saying it's not their problem, well I don't have a phone I paid good money for.
What would you do ?
Just to make it worse, the woman of the house is a police officer.
Haven't spoken to her, just her dickhead husband emailing denying all knowledge and no doubt disposing of my phone as we speak.

OP posts:
BaxterStockboy · 01/07/2017 18:08

It's not the company or royal mail's fault though, the phone was delivered!

An expensive phone should require a signature, so if the company sending it didn't send it this way, yes they were wrong. Royal mail do not 'dump' items requiring a signature, so IF that did happen then thats wrong too.

But ultimately, both the company sending the phone and royal mail have fulfilled their obligation. The phone WAS delivered. The fact that your ex friend won't give it to you is not their problem.

Go to the police and report it as stolen.

Charlie97 · 01/07/2017 18:10

If the sender had used an unsigned for service, then Royal Mail would not have proof of delivery!

So you've not got a card to check delivery, because you're not at the house? But you ring the sorting office and say one month ago someone delivered a parcel to this address. What happened to it? Postman steps forward and says that was me .... look look I can prove I left it on an unsafe place and didn't get a signature..... yeah of course that would happen.

What are you talking about OP? Your story has more holes than a string vest!

BaxterStockboy · 01/07/2017 18:12

And yes yes to the photo thing. Why the fuck would a postie take a photo of a parcel that has been misdelivered?

becausebecausebecause · 01/07/2017 18:15

Whatever RM did or didn't do, the parcel is with your ex friends, as evidenced by the photo ex friend sent you. Until you ask her for it back, it's a non problem.

Charlie97 · 01/07/2017 18:19

Do postie takes a photo
Friend takes a photo

Bloody hell, are you all members of the local camera club!?!?

I mean wouldn't friend just text and say parcel arrived....but hey it's handy you have two lots of hot graphic evidence.

Get the money off RM with that photo and the item off friend with the other photo!

The postie would be sacked for leaving an item that's needs signing in an unsafe place without a signature.

I'm too invested in this ridiculous thread, please tell me to leave!'

Original poster
icloud75com · 01/07/2017 18:27

The postie does not consider it to be misdelivered, they feel it is perfectly acceptable to leave parcels.
And yes she did send a quick snap of what had been delivered, hence I don't feel it's her that has nicked the phone, as that would be bloody stupid, I think it's him. Or she's just put it somewhere and he can't find it but his first reaction is denial.

OP posts:
TiggyD · 01/07/2017 18:27

Maybe the camera took a picture of itself?

TheDevilMadeMeDoIt · 01/07/2017 18:29

Your position today would be no different if Royal Mail had delivered the phone on a silver platter and had it signed for with a quill pen on vellum.

You seem to have real issues with any sort of authority! You may have changed your tune now that opinion has said YABVU, but your opening post is all about what RM aren't doing to help you even though it's not their fault, and you won't report it because as she's a police officer you think it will be swept under the carpet.

You've spoken to her husband but not her because of this mysterious falling out, but you have evidence that she is the one who has had the phone in her possession.

What are you doing to sort this out, instead of flinging wild accusations around?

user1495025590 · 01/07/2017 18:30

I though RM only took a picture when there was some hazard which prevented them delivering an item eg a threatening dog.I doubt they would take a picture of a package left out.If it won't fit through the letterbox they would have taken it away and put a card through teh door.

Original poster
icloud75com · 01/07/2017 18:30

Oh right, good oh .... I'm £500 down because I had to pop and sort out my child's schooling and we'll all just take the piss shall we. Gotta love mumsnet.

OP posts:
MyKingdomForBrie · 01/07/2017 18:31

I can't understand the relevance of the fact that it was left on the doorstep - why does it matter now? The parcel was safely received. Just go round their house and ask for it or as everyone else has said, call 101. It could not matter less that one of them is a policeman

swingofthings · 01/07/2017 18:31

I'm totally confused. If she's your friend, why are you talking to him and not her. Why are you referring to getting your post when this relates to a parcel?

I bet he is just playing with you and you're falling for it. Call your friend, tell her you apologise for the lateness in coming back to her. Say that you are now back in the country and can come and get your phone and ask her when is a good time to do so.

Hopefully that would be the end of it, would not want to think that a police officer would keep someone's else possession. Do remember though that even though you have a photo and an email, she could claim that you did come an collect it a month ago.

Charlie97 · 01/07/2017 18:32

The postie does not consider it to be misdelivered, they feel it is perfectly acceptable to leave parcels.

Bollocks......why would he think that???*

Tell me this

Was the item sent signed for?
If so where did you get the tracking number from?
How the postman was tracked and you got the photo from
Postmans PDAs do not take photos, the postman would've needed to do this on his personal phone!
*

Original poster
icloud75com · 01/07/2017 18:32

They have a joint facebook and email account, so you never actually know who you're talking to when you contact them. On this occassion he signed the email, so I assume she is at work today. I agree talking to him is futile but it's tricky.

I feel you'd all like to see the photo RM took but given it's got my name and address on it obviously I'm not going to do that, sorry.

OP posts:
MusicForTheJiltedGeneration · 01/07/2017 18:35

I'm £500 down because I had to pop and sort out my child's schooling

I thought it was some kind of emergency Hmm You don't 'pop' away for a month to sort out schooling ffs.

To think they can't just shrug their shoulders and say bad luck - Royal Mail
Original poster
icloud75com · 01/07/2017 18:36

The family emergency was to do with the childs schooling and yes you do pop to deal with that when it's GCSE's - HTH

OP posts:
Charlie97 · 01/07/2017 18:36

Also, you return from trip. Surely you just pop to mates to pick up phone?

Hi mate, could I just collect my £500 phone that I know you've got?

Tell me why then you went to riots Mail to find they'd taken a photo of your doorstepped phone? You KNOW your mates got it!?! So why oh why would you have ever contacted Royal Mail!?

MusicForTheJiltedGeneration · 01/07/2017 18:37

Apologies, it was a "family matter" not an emergency. Still reeks tbh.

Charlie97 · 01/07/2017 18:37

Royal Mail not riots Mail!!

LavenderDoll · 01/07/2017 18:37

No need to mention Royal Mail it has naff all to do with it.
If you don't get the phone go to the police - you have proof the owner of the house has the phone.

swingofthings · 01/07/2017 18:38

Doesn't she have a mobile phone you can call her on?

Charlie97 · 01/07/2017 18:39

I think it's you taking the piss OP! You must think everyone is gullible as hell!

You had no reason to find out about fictitious picture! Because you KNEW it had been delivered!

TiggyD · 01/07/2017 18:39

The OP asks what should they do.

Mumsnetters all say exactly the same thing.

The OP disagrees.

What is the point in posting if you don't want to listen to any replies? It happens again and again and I'm sick and tired of it. Try for compo from the Post Office if you want. Practice your best compo face for the local paper if you want. But... your friend's got your phone so it's not the Post Office's problem.

AnneElliott · 01/07/2017 18:40

Report your ex friend to the police for theft. She might then recall where she put it.

Original poster
icloud75com · 01/07/2017 18:40

I returned from the trip Sunday. Monday I knocked the door, no answer, Tuesday left a message at her place of work. Wednesday go to RM because i'm not getting any response so it's clear i'm going to need proof of delivery, Thursday receive proof of delivery in RM's opinion they've done their bit, Friday send email to ex friends, Sat get response. Hardly left it.

OP posts:
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