Universal Credit is a bloody mess. Claims are taking up to 10 weeks to assess, and longer in some areas.
One London borough has seen their rent collection rate of 98% drop to 72% for UC customers. UC customers' arrears account for 38% of total rent arrears, even though they only make up 9% of tenants. Obviously, I'm not expecting may tears to be shed for the drop in the council's revenue, but UC is putting tenancies in jeopardy all over the country.