My friend's ds(8) has had some issues with a child at school who has been verbally and emotionally unpleasant to him (calling him fat, saying freckles make him ugly, telling his friends not be his friends anymore). It all came to a head the other day when friend's ds used unkind words about the other child (true but unkind). my friend is fully supportive of the school disciplining her ds about his behaviour and he has also had sanctions at home as a result of his actions. The unkind behaviour from the other child has been going on for some time now and the school have been aware of it.
after my friend dropped ds off at school the day after this happened the other child's dm went into the classroom, walked up to ds, pushed her face up to his and shouted at him. The class teacher witnessed this but did nothing and said nothing. Another parent witnessed it, comforted ds who was quite shocked and distressed and told my friend. The teacher later said the incident had been unfortunate!
After shouting at ds this parent was then verbally abusive to my friend (swearing included) on school property and in front of the headteacher, who did nothing! At this stage my friend didn't know her ds had just been shouted at by this parent.
other parents and children were still going to class as well so would have witnessed and heard her shouting and swearing.
AIBU to think this behaviour should have been challenged and stopped? if another parent got up close to my child and shouted in their face i would expect the teacher to take appropriate and immediate action but is that unrealistic and unreasonable of me? I genuinely feel a bit confused as to whether i can trust the school to protect my child from unacceptable adult behaviour.