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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Bullet in my package??!!

323 replies

bambisims · 27/01/2017 18:03

So...AIBU to think someone has put THEIR bullet in with my dress package from ASOS??!! Anyone else ever had this? I was trying on my new dress (which I love!) to find a mysterious object on my bed couldn't work out what is was as funny shape and then (which much fiddling and seeing batteries) I figured out its a bullet type vibrator!!! Confused at first I thought maybe it was a weird promo gift but on googling doesn't look likely! Yuck!!!

OP posts:
PossumsUp · 28/01/2017 04:06

Are there any pockets in the dress? Perhaps if it was a return it could have gone unnoticed?

Shock

angeldelightedme · 28/01/2017 04:09

On a serious note, i think it is someone staff or customer trying to get back at asos by attracting negative publicity to them

Whatthefreakinwhatnow · 28/01/2017 06:32

Just caught up with the thread- Amazing! 😂

I feel bloody cheated now, I've never had a special present in any of my ASOS parcels! 😂😂

Fallonjamie · 28/01/2017 06:39

I think someone working for them/packing for them dropped it in for a joke.

Returns would be checked for any damage before being put back for sale wouldn't they? So it would have been seen then if a customer had accidentally sent it when they returned something?

bambisims · 28/01/2017 08:05

Update:

They're being really nice about it, but obviously it's very odd so taking them ages to sort!!

This is the reply! It was sent at 12.30 AM!!!

Hello,

My name is #%% and I work on our Customer Experience team here at ASOS. We are a small dedicated team who deal with any escalated complaints and queries.

Thank you for your patience whilst we looked into this for you. Firstly, I would to apologise that you have received this item in your parcel. Please rest assured that this raises concern at out end and is not the usual standard of practice we aim to provide and I am really sorry that this has happened.

So that we can get this sorted, I am going to raise an investigation with the warehouse directly to see if we can find out if the item was a previous return. Please bare in mind investigations like this can sometimes take some time, but as soon as we have a update we will be right back in touch.

In the meantime, please could we ask that you dispose of the item in the most hygienic and environmental way as possible. I am really sorry that you are being asked to do this, we really appreciate your patience whilst this is looked into.

If there is anything else I can do in the meantime, please do not hesitate to get back in touch - I am here to help.

OP posts:
bambisims · 28/01/2017 08:08

For the person wanting the link

m.asos.com/maya/maya-long-sleeved-midi-dress-with-delicate-sequin-and-tulle-skirt/prd/7501770

Although it's very low on stock if you google the name of the dress there were a few other stockists 😊

OP posts:
ProfYaffle · 28/01/2017 08:08

'Bullet in my package' sounds like an album from an 80's Glam Rock band.

bambisims · 28/01/2017 08:09

I'm using my phone and can't work how to report to remove my name if anyone could do it for me or tell me how to that'd be fab!!

OP posts:
PotOfYoghurt · 28/01/2017 08:13

I've reported your post op, MNHQ should change it soon for you.

At least it sounds like they're taking it seriously and doing all they can to get to the bottom of it!

coconutpie · 28/01/2017 08:16

I thought you meant ammunition too! A used vibrator? Gross.

I reported your post too so that your name gets removed.

insancerre · 28/01/2017 08:17

Don't dispose of it
You will need it for the daily fail photographer
Have you been practicing your sad face?
Or your angry face for here m.facebook.com/angrypeopleinlocalnewspapers/?tsid&slog=82&seq=1831829522&rk=0&fbtype=274&ref=m_notif&notif_t=group_comment

bambisims · 28/01/2017 08:18

Thanks potof! Yes they're being nice, I feel a bit sorry for them (no idea why this is why I'm crap at complaining and wouldn't have unless someone on here at suggested!!!)

OP posts:
bambisims · 28/01/2017 08:19

I am not doing a daily fail face with a Crusty bullet 😂😂

OP posts:
ChippyDucks · 28/01/2017 08:30

Yuck!! I think I'd prefer to receive ammunition in my online purchase Grin

insancerre · 28/01/2017 08:31

On that's a shame, op
Its what the internet was invented for
😁

bambisims · 28/01/2017 08:33

Can you imagine the the playground yummy mummy whisperer brigade they'd have a field day!

OP posts:
KatieScarlett · 28/01/2017 08:39

Maybe it's asos new customer service slogan, "we give MORE than 2 fucks..."

ShowMePotatoSalad · 28/01/2017 08:45

Don't throw the bullet!

Bag and tag that shit, for evidence.

(I may have watched too many crime dramas)

ThaliaLuxurySpa · 28/01/2017 08:48

ShowMe,

Grin Grin

Horsemad · 28/01/2017 08:51

I'm being a bit pedantic here but that email is very poorly written.

Blueberryblueberry · 28/01/2017 08:55

Placemarking Grin

NCforQuestion · 28/01/2017 09:07

Blatant placemark

CaptainCanary · 28/01/2017 09:18

Placemark, this has given me a laugh this morning! You'll become ASOS legend OP, on a bad day "well, at least we didn't send another bullet, remember that?" Grin

ZouBisou · 28/01/2017 09:26

The spelling and grammar in that email from ASOS is awful!

ZouBisou · 28/01/2017 09:30

Actually I'm now doubting my own grammar...maybe that should have been ARE awful...?

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