To say no to courier.

[anannoyinglylongusername]

Amazon courier just asked to use the loo. I was alone in the house with a baby. I said no and immediately dropped a note to Amazon to say I wasn't impressed that it made me feel uncomfortable.

I feel a bit bad now...remind me that I did the right thing please?!

I don't get the Iain Duncan-Smith reference, I've not said anything good about Amazon .

As I said - a couple of posters earlier said the OP was right to report to Amazon. I think one of them mentioned "remedial action".

What are the chances that the OP will update us with Amazons response to her complaint. 🤔

There's going to be a protest at Seaforth (Liverpool) dock, about the lack of toilet/washing facilities and the time to use them, which can mean a diversion.

As for "Men can go behind a bush", it's a £30 fine, minimum, rising to a possible Indecent Exposure charge. Why should someone at work have to piss in public? What do female workers do, bury a used sanitary towel, in someone's garden?

Things have changed on building sites, because it was recognised that everyone should have their dignity respected.

This has been an issue for around eight years, for all types of goods/delivery drivers.

I would have let him, more risk to me crossing the road. To complain as well is unbeliebable, poor man.

I would not have let him in. I also think it was unreasonable of him to ask.

It's not the OP's responsibility to sort out the logistics of lavatory facilities for Amazon drivers.

mynew pretty sure that 'everyone on here' thinks it's ridiculous to work your employees so hard they are forced to shit into a carrier bag too, but Amazon seem fine with that.....

They aren't going to give a flying fuck the reason behind the complaint being ridiculous, they are going to look at the fact the driver had 3 complaints in one day.

You are right not to let a stranger into your home, OP. However, on a Sunday night I doubt there would be any public toilets open, and certainly no supermarket faciities to be able to use. Poor man. And now a complaint against him too. I feel for him and having to answer to a complaint for a call of nature. Hope he does not get in trouble over it.

(wondering what to do if I were desperate, and probably asking someone would be the only thing I can think of).

Some of you are insane comparing planned engineer and visit to random courier man! Maybe if you live in some quaint countryside location but not in the big city but of course I would not have complained don't want someone to lose their job

and then suggest some alternative places to find a toilet

On a Sunday night with public facilities and supermarkets/shops shut, where would that be?

It wasn't Sunday night when she posted it was around 4:30 pm! There are plenty of public toilets at that time might catch the end of supermarket, plus pubs and cheap fast foods like macdonalds.

I actually feel quite sad / angry on behalf of the man. Imagine if he does now lose his job & possibly have a family to provide for all because you had 5 minuets to spare to fire off an email to Amazon. I hope you aren't ever caught short, OP

I 100% agree with you. I also first hand and I know how couriers do not have their contracts renewed after a single complaint, regardless of whether the complaint was justified. And maybe OTT here but I am feeling so sad for this man that a complaint was made. All of us at some point in our lives must have been caught short, and to ask politely for help, and be equally polite when the request is refused, is really the only thing to do.

I totally understand you were right to refuse OP, I totally do, but I feel so sad for this courier (when I know how vulnerable they are and the conditions they work under) to be faced with a black mark against his name. And for those not believing he would be fired/contract not renewed, I honestly know this often happens. Poor man.

It wasn't Sunday night when she posted it was around 4:30 pm! There are plenty of public toilets at that time might catch the end of supermarket, plus pubs and cheap fast foods like macdonalds.

Sorry I said night when meaning after 4pm on a Sunday, meaning shops are closed.

You are I am sure correct in most areas, but I live 7 miles from the nearest town, and know for definate that the 4 sets of public toliets there are closed there at 4pm on a Sunday when the stores do, and we have no fast food restaurants operating out of season (live near the coast). In fact it's dead until Easter here. Let's hope the driver lived near you and not near me, because our nearest facilities in the winter are 18 miles away.

Sorry, was just thinking what would happen had it been here, I know we are somewhat remote here.

OP. - you realise none of the people saying "he's going to not have his contract renewed" actually KNOW that will happen, right

I'm just one person but I know our old courier delivering from Amazon had his contract not renewed after a very minor (and unjustified) complaint. To be truthful I am not sure the complaint was even read, just the fact there was a complaint at all was enough. As others have said taking the time to find a toilet etc could also cause them problems as literally every minute counts with the parcels they are expected to deliver (and not being on target is another reason for dismissal).

Fine to say no. Completely out of order and very precious of you to complain that he asked.

but my neighbour is going to look into with Amazon

Wow - quite the tag team to ensure the poor guy loses his job

I am sorry but I think trying to find excuses/justifications for your over-reaction and bringing it to the attention of Amazon AGAIN, is absolutely cruel. OP, you must realise by now that this man's job could easily be at risk by your first email, so what do you think that a second email (and bringing him to the attention of Amazon AGAIN in the same day) is going to do? Please try and stop a further email being sent if you possibly can.

@boundaries asking for a glass of water, needing to use the loo,can't remember the last one

That's interesting joangrey38 because the courier who delivered locally to us had his contact not renewed because he politely asked a customer for a glass of water so he could take a painkiller. Such an minor, minor thing and he lost his job.

And if he was dodgy in any way (extremely unlikely); he's probably now out of a job, extremely pissed off and knows where you live.

Of course she did the right thing. There needs to be NO grey areas with this.

He can use public toilets. They should be told during training to never ask to use toilets in people's homes.

He can use public toilets. They should be told during training to never ask to use toilets in people's homes|

Although I realise this is not the case for most of you, the nearest public toilets after 4pm on a Sunday here are 18 miles away. Of course we do not know where the OP lives, but just bringing up the fact that there are not necessarily public toliets nearby, and of course the supermarket ones close at 4pm on Sundays too.

Some the responses to the OP have been as ridiculous as many of you think her actions were.

Who'd killed the real courier to deliver the thing that OP had presumably ordered? Quite a long shot

Rtft- the OP hadn't ordered anything. It wasn't her parcel.

Having been victim to an assault after letting a delivery bloke in to use the loo, I would say YADNBU to have denied his request.
However, I do think YABVU to have made a complaint. Poor bloke was gracious enough to just say ok and walk away but you straight away sent an email to his employers?? I'm afraid that says more about you

Perhaps if the person who attacked you had been reported by a customer before it happened to you , your attack might not have happened?

It makes sense that there should be a blanket ban on accessing customers' houses during deliveries.

There is no comparison, as some of you have suggested, between tradesmen you have specifically asked to attend at your house or even , as one of you said, a health care provider.

we have had 3 different deliverers since Nov - all have been sacked for spurious complaints like yours

Really? You know that as a fact do you? I mean people are so willing to disclose the real reasons for dismissal where there has been misconduct aren't they?

dont quote me on this and it maybe a complete urban myth but isnt there a law in scotland where if someone chaps your door to use the toilet you must let them??

I'm gong to quote you on this- it requires a nanosecond 's thought to work out how utterly stupid that suggestion is- certainly far shorter time than it must have taken to type.

Surprised OP didn't call 101 rather than send Amazon an email.

"Although I realise this is not the case for most of you, the nearest public toilets after 4pm on a Sunday here are 18 miles away."

I live in a city and I don't know of any public toilets open past these hours. The genuinely public ones are all closed down and we're left only with ones inside shopping centres or big shops.

"It makes sense that there should be a blanket ban on accessing customers' houses during deliveries."

No, it doesn't. Plenty of people would be happy to let them in so why stop those people. If OP doesn't feel safe (in which case I don't understand why she even opens the door to a stranger) she can say no, but why get the guy into trouble just for asking. I bet she'd be the one reporting him if he was peeing in the street as well.

Gwenhwfar because it avoids any grey areas then.

What if someone felt pressured to let a delivery person in? Or what if a child let one in?

They don't police check them you know.

Far more sensible to just have a ban on them asking. Protects the drivers as much as the public.

You might meet up with a nutcase as you're delivering something! Ask to use the loo and get attacked!