To be mightily pissed off at my hairdresser?

[WhatamessIgotinto]

Mobile hairdresser, comes to the house. Had an appt for 11.30 yesterday morning and I texted her at 8am to let her know that DD had D & V all night and though she was welcome to come if she wanted, I would totally understand if she wanted to rearrange to another day. She has three children and thought she might not want to come in case it was passed on to them. (She texted me on Friday to ask if she could bring her 2 year old twins with her).

She didn't respond and didn't turn up - fair enough, I wouldn't have wanted to come either tbh. I've just logged on Facebook to see a post she put on her page yesterday morning saying 'Don't you just love when clients cancel at the last minute with 'sick children'? No concern for my livelihood!'. This is followed by lots of 'that's terrible hun' comments.

I have no doubt that's about me and I'm fucking pissed off. In the 10 years she's been coming to me I've had to cancel once and that was about two days before and I still paid her (which I would have done this time too). I need to sit on my hands and not react don't I?

That's a non-apology par excellence!

I'd send BakeOffs response.

I would have to reply. Couldn't not.

"No I don't understand your position. We both know that I left the decision about keeping the appointment to you. I was being responsible and considerate in letting you know that my daughter could be contagious. You chose to ignore me and ditch the appointment. Your message on facebook was untrue and unfair. Consequently, I am going to find another hairdresser as I no longer feel comfortable with you."

Id go with something along the lines of Bakeoffbiscuits reply. Make it very clear to her how stupid she's been.

Id go with something along the lines of Bakeoffbiscuits reply. Make it very clear to her how stupid she's been.

Id go with something along the lines of Bakeoffbiscuits reply. Make it very clear to her how stupid she's been.

Or what Bake-off said - even better.
Just tell her.

Sorry for multiple posts! It came up saying failed so I tried again oops

That is the absolute classic non apology. Using the word sorry but she hasn't said sorry for upsetting you, she is saying sorry you are upset! You see it on here all the time, people advising posters to use a non apology when that person has been a twat.

I couldn't not reply. Bakeoffs reply is perfect. I'd really want the last word here .

"No I don't understand your position at all. We both know that I left the decision about keeping the appointment to you. I was being honest in making you aware that my daughter could be contagious. You chose to ignore me and ditch the appointment and called me a liar on Facebook. I'd advise you not to be so unprofessional about your long standing clients in future. I won't be requiring your services any longer."

I reckon that says all.

Are you sure she didn't respond, or that the text message hasn't gone astray? It can happen. She shouldn't talk about it on Facebook, but is it possible the post was intended to be set for "Close Friends" only rather than all friends? In which case, she may not have intended for you to see it.

I wouldn't respond on Facebook, otherwise you'll both end up in a public slanging match. Instead of messing around with texts and Facebook, why not just pick up the phone and call her? If you feel that this has destroyed the trust between you, perhaps you could then explain to her over the phone why you will be looking elsewhere (unless she's a particularly good hairdresser).

This is why people you have a professional involvement with shouldn't be added on Facebook.

If the text message had gone astray the hairdresser would have turned up as previously arranged.

No...the silly cow embellished the story and stuck it out there for attention seeking 'too right hun' purposes.
RUDE.

Pictish's draft at 11.05 covers it perfectly.

I go with pictish draft, perfect! You have to respond to that.

*Passenger42 how do you know she's not paying tax? Have I missed something? Your suggestion is beyond nasty

Oh no - not 'nasty'! Whatever will we do? Quick, fetch the smelling salts - someone was 'nasty'!*

"Beyond nasty" was the comment and I agree - it's a spiteful thing to do, way OTT as a response. I can only assume Passenger posted from ignorance and has never had a tax investigation breathing down her neck.

Op has done the right and dignified response.

I know what the comment was Tanith - I quoted it in the post.

Bake off'so response is excellent.

I'd go with the suggested response above, too. Covers it all, and I would have to say something to the deluded cow.

Just ignore the text and get a new hairdresser.