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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

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Original poster

Booked holiday apt but visitors can't use the pool

247 replies

dollylucy · 18/08/2016 12:14

Booked apt with pool
Paid in full

Now I receive extra details from the owner and only the people staying at the apt can use the pool.
I booked it so my brother and his family can visit and use the pool.
Is the owner being unreasonable or am I ?

OP posts:
Original poster
dollylucy · 18/08/2016 12:50

I've got plenty of common sense thank you 7

OP posts:
Amelie10 · 18/08/2016 12:50

Sorry but it is something that's pretty obvious. She probably didn't point it out because it didn't need to be.

leopardgecko · 18/08/2016 12:51

YABU

For at least the last 20 years I have rented appartments/villas/cottages with pools, sometimes private, sometimes shared with other appartments. And in every one of those it has not been allowed for anyone other than residents to go into the pool. As others have said, partly an insurance thing and partly because if everyone asked along another family there would not be enough room for those who have paid to use it. In other words I have NEVER come across a private pool that CAN be used by others and am a little unsure as to why you believed it was possible. You are being rather unfair to assume it would have been possible, but enjoy your holiday anyway - perhaps your brother and his family can also book and pay for a property that has a pool?

Original poster
dollylucy · 18/08/2016 12:51

Thank you primallass- it's a residential area, not holiday apartments

OP posts:
TheCountessofFitzdotterel · 18/08/2016 12:53

It would seem obvious to me that you can't bring other people in to a shared pool, sorry. I don't think the rule is unreasonable.

Original poster
dollylucy · 18/08/2016 12:53

My brothers already booked
We have an apartment
If it had a pool, I wouldn't think twice about visitors using it.

OP posts:
headinthecloud · 18/08/2016 12:53

I would maybe say in that case that the community insurance would cover up to the 4 people who could stay.
I think with the addition 2 you will have to play by ear. Maybe be ideal 'neighbours' during your stay. No late night noise for example and towels over balconies and the others might turn a blind eye.
It's going to depend on how strict the community is with their rules.

DeathStare · 18/08/2016 12:54

Ha ha ha ha ha ha ha....

OP: AIBU?
All posters except one: YES
One poster: I dunno
OP: Thank you one poster!

AnchorDownDeepBreath · 18/08/2016 12:54

You're fine to invite them over, they just can't use the communal facilities. Is it a shared garden? If it's private; you are okay to invite them to enjoy that.

It should have been on the website but it is a fairly common clause. It's to make communal pools a bit more bearable - there's always one apartment that takes over the pool and everyone else feels a bit uncomfortable, I think this is designed to control that a little and maintain upkeep etc.

thelionsleepstonight · 18/08/2016 12:55

If there is 4 of them, where are they staying? Have they not booked somewhere with a pool?

I would ask nicely if you could have a refund due to you misunderstanding that your guests could use the pool - I would assume that they will say no, but you could ask?

Why did you not all book in the same place?

Amelie10 · 18/08/2016 12:56

But what you don't seem to be understanding even though everyone's trying to explain to you, is that if every person thinks to bring in extra people then wouldn't it become overcrowded? And uncontrolled? And also people who haven't paid to be there, why should they?

leopardgecko · 18/08/2016 12:56

OP, could you look at it from the other perspective. Say you have booked and paid for an appartment with a pool that is shared with a few other appartments. When you go to use the pool you find it filled with friends and relatives of other reisdents, in other words friends and relatives that have not paid to use it. Would you not be a little bit annoyed that your shared pool you had paid to use was filled with others who haven't? Maybe this way you can think how unfair you are to expect to invite others.

Hope you have a happy holiday anyway.

davos · 18/08/2016 12:58

Your brother has booked what? An apartment/villa workout a pool?

Hulababy · 18/08/2016 12:58

It hasn't been a rule at apartments I have stayed in, nor the ones our friends booked and we visited them at. So not that obvious to me, and it is something that should have been on the details page.

We have booked places before which sound like a similar set up. Friends who stayed close by visited us, and we them - we used each other's community pool when doing so, as well as sitting in the communal gardens.

SheHasAWildHeart · 18/08/2016 12:59

OP, could you look at it from the other perspective.
Imagine you're the owner of the apartment. One person books your apartment. Members of their family book cheaper apartment without pool down the road. But then they all come and use your pool. I don't see why the owner should lose money.

Original poster
dollylucy · 18/08/2016 12:59

Yes deathstare- thank you to the poster who pointed out the reason why I might have thought it wasn't obvious.
Not thank you to all the posters who are suggesting I am stupid for not thinking it was obvious.

I'm not stupid and it wasnt obvious to me.
Probably because it is a residential apt and we own a residential apartment and it wouldn't bother me.

I completely understand about rules being there for insurance reasons and to stop overcrowding, thank you to those who pointed that out.

OP posts:
Original poster
dollylucy · 18/08/2016 13:01

I am the owner of an apt and if they wanted to invite friends over it would be fine

OP posts:
Original poster
dollylucy · 18/08/2016 13:01

My brother is in our family apartment- no pool.

OP posts:
davos · 18/08/2016 13:02

So you own an apartment that allows visitors.

You don't mind. But what about insurance? What about over crowding? What about if complaints start coming in about the pool being damaged or over crowed.

Either you just don't care or you pay someone to deal with all that. But it doesn't mean all owners feel the same.

I am really surprised as an owner you haven't thought about this.

bunnysmummy · 18/08/2016 13:03

I also think this is a standard/common sense/reasonable rule.

Where are you going? Maybe there will be some bar pool places you can all visit together. Or a hotel resort that takes paying day visitors.

davos · 18/08/2016 13:04

Ah so your apartment doesn't have a shared pool?

So comparing Ito want make sense.

Your dbro wanted a cheap holiday but also wants a pool? He can't have both.

AppleSetsSail · 18/08/2016 13:05

Probably because it is a residential apt and we own a residential apartment and it wouldn't bother me.

You've already said that your apartment doesn't have a pool, so there's no obvious draw for non-residents. I'm pretty sure that if there were 6 people for every 2 bedroom apartment in the pool, it would be unpleasantly crowded.

Original poster
dollylucy · 18/08/2016 13:06

What does to mean
He doesn't want a pool, he booked first
Apt is too small for all of us, so I thought I'd book somewhere with a pool.

OP posts:
Original poster
dollylucy · 18/08/2016 13:06

Sorry
What does lto mean?

OP posts:
Diglet · 18/08/2016 13:07

I can see why this wasn't obvious too. I have lived in places with communal lol's so I think I would have known to check but I can easily see how people wouldn't.