Where do parents get off being rude to school staff?

[JackandDiane]

How do they think it's acceptable to ring up a receptionist to rant and swear and demand action. To threaten staff that they'll come down and find them if staff don't ring back by a certain time?
I simply can't imagine speaking to anyone like this. Particularly a stranger that you want to help them.
Do you shout at school staff? What do you think it will achieve ?

And if the person that sits in the big chair and gets the big money hasn't got the balls to face me then they shouldn't be doing the job.

What big money? Teachers are public servants.

Oh fgs ipissedoff , the thread is not about you.

My OP was an amalgam of various different incidents. I dont know Pissedoffateacher or her kid or the staff concerned.

I said "you can tell headsname from me that he better be ready to answer my questions because I want to know what the hell teachersname is playing at"

Why would you expect a receptionist to say that?

Wouldn't you just ring the receptionist to arrange a meeting with Head. You can tell head he's better be ready to answer your questions in a slightly intimidating tone yourself.

(and yes "what the hell" is swearing albeit not the worst I've heard.)

Unless this is some extended joke I'm missing, this is super-weird.

ipissed, you sound desperate and angry. Start your own thread for help, advice and a chance to vent. Let the OP be to vent from her opposite perspective.

I am a university Admissions' Tutor - you'd also be surprised (or perhaps not) how often parents are verbally abusive towards me. There are also people who have abused our office staff - because the way to get what you want is by yelling, swearing and expecting people to break the Data Protection Act

I suspect the majority people who are rude are - in most cases - the same people who's default setting is rude and abusive, whether to wait staff, shop staff or anyone else. There is a minority who are scared, frustrated and stressed, and that's why they have been pre-emptively rude: you can tell these ones because they always apologise profusely afterwards.

I appreciate people have very real concerns sometimes - but aggression will not lead to the resolution you want, no matter the reason.

The OP has had her thread validated by example

whose

i like the idea that parents see that coming in /sitting in reception will mean that the staff ( head or whoever, Head of Year?Subject Leader) still won't be otherwise occupied.

its the abuse of support staff that is shit

OP, I just cannot see what you are getting at

ipissedoff

i have NO IDEA who you are but good luck with whatever you are up to. Just don't shout

so how do you link yourself to the OP anyway then?! Where it said parents shout and swear

You need a nice lie down

I dont know who you are or what you are on about

I will see you in the morning, JackandDiane

That OK with you?

To be fair you do sound a tad unhinged - I expect it's because you stressed but you might cringe a bit at your responses to this thread in the cold light of day - and there's probably going to be a confused receptionist on the desk tomorrow when you start talking about mumsnet.

Perhaps this parent had consulted Mumsnet before s/he phoned? Posters here regularly recommend behaviour like this.

I've never seen that apart from the odd git who gets thoroughly called out on it.

If my child had been subject to GBH by a teacher I wouldn't be going and where near the school neither would my child.

GBH nowadays would be quite serious injury and would be taken well out of control of school.
Sorry am a but

This is pretty normal behaviour in most schools. For whatever reason a proportion of parents view school staff as fair game.

Bollocks it is. Evidence, supermanspants?

Jack and Diane I am sure I know you too. Is it your turn to buy the biscuits for the staff room? See you at 8.15.

If you are not satisfied with the Head Teacher go to Chair of Governors.

They don't have biscuits in the staffroom!

wah

I've been shouted at by patients. Once they get aggressive, my desire to help evaporates and I want to get them off phone asap.