My mum picked DS1 aged 5 up from school Friday afternoon (3.15pm), He was clearly distressed, and upset. When she got him beyond the school gates he told her he had messy pants on. He said he had asked to go to the toilet before first break (10.30am) and the teacher had said no, he couldn't hold it any longer and messed his pants.
The school is aware that DS has bowel problems, they have letters on file from his consultant specialist at the hospital as well as the family GP, and myself explaining that he needs to be able to have access to water at all times, and due to his condition he may not have much warning that he needs to go to the toilet, and it tends to leak out of him fairly quickly.
His bottom was red raw, and little sores have appeared at the top of his bum crack due to being made to sit in his own mess all day. He is quite upset, and doesn't want to go back to school because he thinks it will happen again.
Im planning on approaching the school head about this on Monday, but i am at a loss at how to do so? The head's default reaction to anything where the parent isn't there to witness the incident is that the child may be lying. I want to go prepared and not get to angry, which at the moment i'm struggling with. I just cant believe that they have treated this issue with no sensitivity and ignore my sons pleas for the toilet.
Any idea's how i can get them to listen and ensure this doesn't happen again would be greatly appreciated.