No kettle??? Wtf???
No way! I need kettle!
No one do I want to speak to anyone before I have had a coffee, not even the room service person.
A lot of hotels charge a service charge for room service as well...fuck that.
What's strange is that when your frequent places like this, it's often cheaper.
There is a hotel not to far form us that we stay on regularly.
We also book the suite, it has a free mini bar and a lounge that service free snacks and soft drinks, tea coffee all day.
In the evening it's a free bar.
We have been staying since we got married 15 years ago. We stayed there the night before the wedding and the night of the wedding.
Last time we went they told us they waived the tray charge for room service, out of the blue. Because we were 'treasured guests'.
Then I was in the shower, dh had gone to get drinks from the free bar. Dh came back and I went out with my towel round me. Except it wasn't dh, it was the manager who had come in to drop a birthday card off for me. He had knocked but I didn't hear and he came in.
It was very funny. The card invited us to free cocktails in the lounge with him.
It was awesome we had a chat with him. He arranged flowers and all sorts all free.
It was the cheapest start we had there and the suite was only a little bit more than the standard rooms.
But all the extras really added up.
We are staying there next weekend and I can't wait! 
Apparently when people think you are rich, they give you free stuff.