Having moved to another country, I can now see how unchild friendly the UK really is. This!!
And is 8pm late for a toddler with absolutely no commitments the following day? So she was stirred up by her dad & said rah a few times. It's cute & I wouldn't think that had spoilt my meal. If I was a fellow diner, not either of the involved parties, I think that the people complaining were being more unreasonable.
I hate this culture of children should be seen & not heard. Sitting at a table, communicating with her parents, enjoying herself..blimey.
At that age my DC would have been intolerable that late at night. That's your child. It doesn't follow that all children will be. And your experience shouldn't dictate what others do.
6 is our usual time so the comments here about the time are good ones I will keep in mind. No op, do what you want, when you want. If your daughter is OK with it, that's fine. Don't let people who don't even know you (or even those who do) dictate what you can & can't do as a family.
It's the fecking adults who need to check themselves. Talking as if the whole room wants to hear them, being rude to wait staff, being obnoxious drunk bastards. I have never met a child I didn't like, but plenty of bloody adults who think the world owes them.
Ask may be a family friendly restaurant chain - but not at 8pm, dare I say. Nothing on the website that says children not welcome after 8pm, so I dare say that yes, it is a family restaurant.
If your meal is in fact being ruined by someone, you ask wait staff to deal with it. Because they can do so, diplomatically. You don't tell anyone to "shut that child up" and call her "not normal" and start criticizing what the parents are wearing! That's just bullshit. And it makes you look like a tosser.
I'd be going out for food at 8/9pm hoping not to be bothered by small children and their dinosaur impressions. Then you wouldn't be going to a family restaurant, would you? Where children are very welcome!