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AIBU?

Share your dilemmas and get honest opinions from other Mumsnetters.

Original poster

to be absolutely disgusted at this

173 replies

Edenviolet · 10/10/2014 16:30

Dd2 has been unwell for 3plus weeks.various symptoms including fatigue, sleeping all day, erratic blood sugars (shes diabetic), looks pale, memory issues, headache sore throat tummy ache and backache
Saw gp three timea this week and they couldnt find the cause.she was so sleepy and had very sore eyes yest so we went to a and e today.
They were absolutely fucking hateful to us.dismissed our worries and laughed in my face when I said I was worried dd may be anaemic
They looked in her throat said it was fine and declared she looked well to them when they have not seen her over the last three weeks ill and this week in particular.
I asked about a full blood count and they got agressive saying I was asking for a blood test for my own reassurance and proceeded to talk about bleeding a child and sticking a needle in dd just to reassure me it was horrendous.
Dd has to have procedures done reg due to her other problems and they were terrifying her and being rude and dismissing us.
Im so worried about dd and now so angry and upset.she isnt right and nobody will take it seriously

OP posts:
Gileswithachainsaw · 10/10/2014 18:56

IVS

wantstolickwilliamgraham · 10/10/2014 18:57

Call NHS direct right now OP. There's out of hours GPs and Harmony clinics. The more you say about this consultant the more of a dick she seems.

TchaikovskyForTea · 10/10/2014 19:01

You must follow your instincts and find some way of being listened to. Without being too dramatic, I also had the experience of being laughed at and neglected when trying to seek help for my sick child. They were not laughing in ICU!
The fact you are so concerned your child is very much not herself is alarming and needs investigated.
Thinking of you. x

Cocolepew · 10/10/2014 19:01

How awful for you and DD. My DD was very ill with a sore throat/ flu type virus a few years ago. She seemed to perk up tge over a few hours, got much, much worse. I took her to A&E and thankfully tge dr kbew by lookibgca her she was ill. It turned out to be viral meningitis, not life threating like the other type. He said it wasn't unusual after a viral illness
I think it is the fluid around the brain becomes a bit dehydrated. She was allowed home.

Best of luck, I hope you get some answers, soon Flowers

Anotherchapterinthebookofdead · 10/10/2014 19:01

Oh god it sounds awful op! What a bunch of arseholes ! Angry

Formally complain and take her to another hospital. My friend went through it for four months when she had her new baby. For the first four months of her life she couldn't take milk and cried in pain constantly. The GP said my friend was neurotic. She took her to another hospital and was diagnosed with severe GERD, was kept in hospital and was fed through a tube in her little nose.

You sound like your fighting for her - well done. Get back in there and refuse to leave. Take a friend for back up to support you. Flowers

Hope she has a speedy recovery

phantomnamechanger · 10/10/2014 19:01

that's not helpful atticus.
the child is very young and diabetic and has been very unwell with no known cause for weeks. of course the parent should be able to go to a&e and expect to have her full history taken and be listened to.

Cocolepew · 10/10/2014 19:02

Sorry for typos.

grocklebox · 10/10/2014 19:02

Your gripe should be with your useless GP, who should never have sent you to A&E for something that was neither an accident or emergency.
They should have run blood tests on your first visit, there is no good reason that they didn't.
The attitude at hospital was unnecessary, but I imagine they are just at their limit of people who should not be there making their difficult jobs almost impossible.

hmc · 10/10/2014 19:06

Hedgehog - you sound so worried you poor thing Sad.

Be sure to complain to the hospital about this doctor once all this is over and your dd is on the mend. In the meantime, yes - I'd take her to the other A&E

Devora · 10/10/2014 19:07

I also think this is an A&E issue and the way they treated you was inexcusable. A few people have suggested ringing NHS Direct (or whatever it's called now) - I really think you should, they tend to err on the side of caution and can make an emergency appointment for you.

I can hear how upset you are, but we're heading into the weekend and I think you should take some action now. Are you going to call?

Original poster
Edenviolet · 10/10/2014 19:08

For some reason the gp will not do blood tests on children dds age. I asked about an urgent ref but they said after their daily meeting they wouldn't and would see how dd was. Then suggested a and e.

OP posts:
phantomnamechanger · 10/10/2014 19:08

all these people saying the GP should have done bloods - round here none of the GP surgerys take kids blood, as its so tricky, you have to be referred to the childrens ward and have an appointment to see a paediatric phlebotomist, they do 2 rounds of the ward/outpatients a day. the gp will get you an apt and give you a script for some numbing cream to apply before you go up there.

atticusclaw · 10/10/2014 19:08

I didn't see that she was nonresponsive. Not very responsive in a poorly 4 year old isn't the same as non responsive (i.e can't get their attention or make them focus or wake up)

I'm really not dismissing the fact that she's ill its just it's completely the wrong place to go. You go to A&E which is to deal with car crash victims, broken bones, heart attacks, patients not breathing etc and you will sit around for hours and hours waiting until there's a momentary lull in emergency cases and someone can see you. They will potentially be a bit pissy (not excusing that, they shouldn't be) if it's not an emergency and they are being called away from saving someone's life. Taking bloods is not what A & E is for.

On the other hand you call NHS direct, you get sent to your out of hours surgery with an appointment slot and they are set up for and expecting to deal with cases such as this where the child is ill and the parent doesn't think it can wait until the morning when the GP surgery is open again. If the doctor then thinks the patient needs immediate hospitalisation they will call an ambulance or send them there having notified the hospital so that everything runs smoothly (or as smoothly as possible).

I do hope the OP's DD gets seen and treated and is better very soon but I'm just saying that it was the wrong place to go and that probably explains (but doesn't excuse) he attitude of the consultants

Itsfab · 10/10/2014 19:09

Your main focus is to get your daughter treated.

Phone OOH doctor or NHS direct.

Mothers are generally right about their children.

Last year DD wasn't well. I didn't realise how ill and it was only thanks to people on here that meant I got her seen and while we saw the doctor and when to hospital where she was sent away we went to another where they listened to me and kept her in. Sending people home to do so. The doctor said " we always listen to mum and we are going on what you say."

Please keep on until someone sees her.

Original poster
Edenviolet · 10/10/2014 19:09

Yes am going to call.

OP posts:
rumbleinthrjungle · 10/10/2014 19:10

How is not an A&E job when the OP has said she was told by the GP to go there? My GP won't touch me in crash mode either, the surgery isn't set up for complex/immediate blood screens or IVs.

Take her to a different hospital OP, trust your gut instinct that you want someone to check, properly.

plentyavino · 10/10/2014 19:10

Are the people who are saying this is not an issue for a&e medically trained

phantomnamechanger · 10/10/2014 19:11

and if you've missed the afternoon round by the time the gp calls them, you either have the choice of booking in for the following morning or going and joining the long queue for adult blood tests, where you get someone who may not be skilled at dealing with kids and it is not in the relative calm and nice surrounds of the kids ward - where they play a nice DVD or blow bubbles or read a book to distract the child and make them at ease!

plentyavino · 10/10/2014 19:13

Really glad you are going to phone nhs OP, please let us know how you get on. Hopefully they take things more serious than that consultant.

hmc · 10/10/2014 19:13

Re all the preachy stuff about it being inappropriate to attend A&E, I previously worked in hospitals as a Senior Manager for 15 years (and A&E has been one of the clinical departments in my brief)... I've taken my dc to A&E when it's technically not been an accident or emergency. GP's are generalists and sometimes know jack shit, so on occasions I've used A&E for an urgent second opinion when I have been very worried - and would do so again.

Flappingandflying · 10/10/2014 19:17

What are her blood sugars like. If they are high, could she have ketones? That would make her very sick. I can't believe they are being so stupid over a diabetic. We get to phone thechildren's ward and would take Flapping Lad straight in if he was like this. You have my sympathy over the bloods, holding your screaming child down is horrid.

Hope she starts feeling better soon.

Anotheronesoon · 10/10/2014 19:22

Any chance the diabetes on call team could help?

Original poster
Edenviolet · 10/10/2014 19:48

Dd is currently asleep. As she has been seen numerous times this week/has no temp/no breathing problems etc have been advised to either go to ooh walk in tomorrow if still concerned or if she suddenly gets worse take her back to a and e.

Her blood sugars have been very odd. Very low most of the time-usually when she has been. Ill they have been very high so its puzzling. Even with a50% reduced background rate and not blousing or under blousing for food she is still having a lot of hypos. We had a couple of nights in the week of v high sugars but its not following the usual pattern.

OP posts:
Original poster
Edenviolet · 10/10/2014 19:49

Bolusing not blousing

OP posts:
Badvoc123 · 10/10/2014 19:50

GP surgeries don't do paed bloods.
And she was sent to a and e by the gp fgs!
No need for such pissy attitudes by NHS staff.

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